Role Description We are looking for a Java IVR Application Developer to join our voice/contact center engineering team and help develop, support, and continuously improve cloud-based IVR applications. The Developer will work with project teams, third-party suppliers, internal IT teams, and business partners to develop, support, and improve voice contact center systems. The role requires a strong understanding of IVR platforms, solid troubleshooting skills, and effective communication with stakeholders at all levels. In this role, you will develop and maintain cloud-based, stateful IVR applications aligned with business and technical requirements. Responsibilities include hands-on development, collaboration with project managers, application configuration using SQL, and implementing operational improvements to deliver a reliable, high-quality IVR experience for millions of customers. - Design, develop, and maintain IVR applications based on business and technical requirements - Integrate IVR solutions with key internal services - Monitor IVR systems and implement operational improvements to enhance customer experience - Troubleshoot and resolve issues within the voice contact center and IVR environments - Collaborate with project managers to ensure the timely and high-quality delivery of solutions - Work independently while supporting a regional business unit aligned with global objectives - Participate in forward-looking initiatives to improve call steering and IVR architecture - Communicate technical concepts clearly to both technical and non-technical stakeholders Qualifications - 4+ years of professional software development experience with a strong focus on Java - Strong Java programming skills in Java EE and Spring Boot / Spring Core - Solid knowledge of Object-Oriented Design (OOD), Object-Oriented Programming (OOP), and design patterns - Experience working with SQL for application configuration and data-driven logic - Practical experience designing and developing microservices and distributed systems - Hands-on experience with cloud platform engineering, preferably GCP - Experience with containerization and orchestration using Docker and Kubernetes - Strong troubleshooting and analytical skills, including production issue investigation - Effective communication and presentation skills - Ability to work independently in a fast-paced, global environment Requirements - Understanding of voice contact center systems and IVR platforms - Experience developing IVR applications - Understanding of AI integration and LLM-based architectures - Familiarity with voice technologies and speech standards (VoiceXML, SRGS, MRCP, CCXML) Benefits - Culture of relentless performance: join an unstoppable technology development team with a 99% project success rate and more than 30% year-over-year revenue growth. - Competitive pay and benefits: enjoy a comprehensive compensation and benefits package, including health insurance, language courses, and a relocation program. - ForeverRemote work culture: make the most of the flexibility that comes with remote work. - Growth mindset: reap the benefits of a range of professional development opportunities, including certification programs, mentorship and talent investment programs, internal mobility and internship opportunities. - Global impact: collaborate on impactful projects for top global clients and shape the future of industries. - Welcoming multicultural environment: be a part of a dynamic, global team and thrive in an inclusive and supportive work environment with open communication and regular team-building company social events. - Social sustainability values: join our sustainable business practices focused on five pillars, including IT education, community empowerment, fair operating practices, environmental sustainability, and gender equality.

• Help build some of the most visited entertainment sites on the Internet • Lead end-to-end application and feature design processes • Improve web apps to perform best at a very large scale • Help your team identify the best processes to solve our various business challenges • Collaborate with teammates and other business stakeholders to share knowledge and inspire others to do great work

Role Description We are looking for a Software Engineer to join our Client-facing mobile team, building the backend systems behind our guest mobile app, the companion guests rely on throughout their stay. We take guest experience seriously, and the app is at the heart of making every stay feel effortless, from booking details and apartment access to support, maintenance, and personalized services. You’ll build scalable backend services in Kotlin and Node.js, design APIs that power real-time mobile interactions, and help shape a platform used daily by thousands of guests. We actively leverage AI in both what we build and how we work, using modern AI-assisted tools to move fast, stay curious, and deliver an experience guests genuinely enjoy using. Qualifications - 3+ years of Industry experience in software development - Strong CS background - Strong skills in either Kotlin or Node.js - Strong skills in backend development (full-stack is preferable) - Strong background in relational databases and SQL - Experience in designing REST and GraphQL APIs - Testing mindset and an eye for clean code - Really comfortable with Git - Excellent communication in English - BS/MS degree in Computer Science or a related subject Requirements - Work on services supporting our customer-facing web and mobile apps - Work mostly on the backend but with a full-stack mindset - Use AI tooling for most, if not all, of your tasks - Write your unit tests - Automate stuff. Like a lot. - Be religious with Git - Depend on a CI pipeline and world-class telemetry - Experiment, learn, and have fun Benefits - Competitive salary - Blueground Stock Option Plan - Flexible paid time off - Comprehensive group health insurance - Access to training budget and resources - Mobile data plan - Enhanced parental leave - A dynamic, collaborative environment with talented people - Flexibility to work remotely through our Blueground Nomads mobility program - Complimentary accommodation at Blueground locations — think summers in LA and winters in Dubai! - A culture that embraces Diversity, Equity, and Inclusion at its core

• Ability to design and build scalable, high-performance backend systems and microservices. • Experience architecting distributed systems capable of handling high concurrency and real-time traffic. • Ability to write clean, maintainable, production-grade code. • Experience owning end-to-end feature development from design to deployment. • Ability to optimize systems for performance, scalability, and reliability. • Experience collaborating with cross-functional teams for seamless releases. • Participation in code reviews and architectural discussions. • Ability to troubleshoot production issues and lead root cause analysis.