• Lead end-to-end program management for the Global GTM Optimization initiative, including scope definition, integrated planning, execution, and delivery. • Manage complex, cross-functional, and global workstreams across regions, functions, and leadership levels to ensure alignment and progress toward defined outcomes. • Partner closely with senior leaders to ensure the program is aligned with corporate objectives, including growth acceleration and operational efficiency. • Establish and maintain clear governance, cadence, and reporting mechanisms to promote transparency, accountability, and timely decision-making. • Proactively identify risks, issues, and interdependencies; escalate and address them early while developing and implementing effective mitigation plans. • Translate complex concepts and program updates into clear, concise communications tailored for executive, functional, and regional stakeholders, supporting change adoption and long-term sustainability.

• Play a vital role in building and maintaining trust-based relationships with customers in Poland • Ensure continuity and strong local engagement through proactive communication • Lead the execution of complex project tasks to ensure deliverables meet customer expectations • Engage with customers on technical and operational matters, providing expert guidance • Develop and implement comprehensive project plans, coordinate with cross-functional teams • Analyze project performance data to optimize outcomes and enhance customer value • Evaluate project risks and changes requests, collaborating with project managers on mitigation strategies

• Oversee and execute full lifecycle client implementations from Sales handoff and kickoff through go-live and transition to Client Management. • Develop and manage structured project plans including timelines, stakeholder mapping, task tracking, and documentation standards. • Drive cross-functional accountability by clearly defining ownership, tracking commitments, and following through to completion. • Ensure deliverables are completed on time, within scope, and aligned with contractual and operational expectations. • Maintain clean, organized, and audit-ready implementation documentation. • Proactively identify implementation risks, operational gaps, and cross-functional dependencies. • Maintain structured risk documentation and develop mitigation plans to minimize downstream impact. • Establish and maintain structured implementation cadences including cross-functional check-ins, action tracking, and concise status reporting. • Escalate risks or scope concerns with clear impact assessments and recommended solutions. • Own escalations end-to-end, including root cause identification, coordination of cross-functional resolution, and documentation of lessons learned. • Serve as a primary client contact during implementation. • Communicate project status, risks, and mitigation plans clearly and consistently to internal and external stakeholders. • Facilitate productive meetings that drive decisions, alignment, and next steps. • Manage scope changes and shifting priorities by clearly communicating impacts, timelines, and required actions. • Demonstrate strong working knowledge of healthcare and pharmacy industry dynamics relevant to client implementations. • Support enrollment meetings and customer-sponsored health fairs as needed. • Track and report implementation KPIs to leadership. • Identify opportunities to improve implementation scalability, documentation standards, and cross-functional coordination. • Lead internal operational improvement initiatives related to implementation processes. • Contribute to the development of standardized playbooks and repeatable implementation frameworks.

Job Title WorkForce Software Project Manager Job Summary Next Generation, Inc, an Equal-Opportunity Employer, is seeking a highly organized and experienced WorkForce Software Project Manager to lead the implementation and optimization of WorkForce Software solutions for our clients. This role is primarily remote, with occasional travel required for client site visits. The ideal candidate will have a strong background in workforce management systems, excellent communication skills, and a proven track record of delivering complex projects on time and within budget. Job Responsibilities Lead end-to-end project management for WorkForce Software implementations, upgrades, and enhancements. Collaborate with clients to define project scope, goals, and deliverables. Develop detailed project plans, timelines, and resource allocations. Coordinate cross-functional teams including consultants, developers, and client stakeholders. Monitor project progress and proactively manage risks, issues, and changes. Ensure high-quality deliverables and client satisfaction throughout the project lifecycle. Facilitate training sessions and knowledge transfer to client teams. Maintain documentation and provide regular status updates to internal and external stakeholders. Job Requirements Job Benefits Paid time off Medical insurance Dental plan Vision plan Life insurance Short-Term and Long-Term Disability (STD/LTD) Paid holidays Competitive FTE salary range of approximately $120,000-$140,000 USD based on experience, education, and location