Role Description We are actively seeking a Customer Architect with an understanding of technology and hands-on experience in key IT domains, notably Observability, Cybersecurity, and Enterprise Search. You should possess a strong technical background, preferably with experience in cloud-based software solutions. We value individuals who are passionate about staying at the forefront of technology trends with a growth mindset and excited to learn and implement new technologies. While previous experience with Elastic solutions is not a prerequisite, an eagerness to adopt our suite of solutions and apply them optimally to tackle customers' challenges is essential. This key role involves: - Driving the consumption of our Elastic solutions by aligning them with customer business objectives. - Onboarding customers, securing adoption, and facilitating expansion. As a Customer Architect, you will be the Trusted Technical Advisor, working in tandem with the customer and complementary groups like Field and Services Teams to ensure that Elastic solutions are exceeding customer expectations. Your technical expertise, eye for business, and ability to deliver value will accelerate and improve the customer experience leading to customer continued satisfaction and expansion. Key responsibilities include: - Defining and communicating the technical success criteria for our customers. - Crafting detailed Technical Success Plans tailored to specific customer goals and critical metrics. - Providing technical guidance and sharing standard methodologies. - Aligning technical objectives with the customers' business goals. - Facilitating smooth adoption, sustained usage, and increased consumption of our solutions. Qualifications - Bachelor's degree in Computer Science, Engineering, Information Systems, or a related field highly preferred. - Validated experience in a similar role such as Solutions Architect, Technical Consultant, or Pre-sales Engineer. - Hands-on experience with Elastic solutions or equivalent technologies. - Experienced with one or more Elastic solutions (Observability, Security, Enterprise Search) or the Elastic stack (Elasticsearch, Logstash, Kibana). - Excellent communication and presentation skills. - Strong problem-solving skills with a track record of delivering innovative solutions. - Ability to lead multiple projects simultaneously and meet deadlines. - Located in Pacific timezone. Requirements - Ensure the customer derives significant value, eliminate technical frictions, and propel the uptake and application of Elastic solutions. - Collaborate closely with the account team, including the Account Executive and the Solutions Architect (Pre-sales engineer). - Define the technical success plan for each customer. - Ensure a successful technical customer journey, from onboarding to adoption. - Understand and articulate the value proposition of Elastic solutions. - Work closely with customers to identify and eliminate technical frictions. - Liaise between customers and support to ensure an optimized support resolution experience. - Develop a comprehensive understanding of the customer's business needs and translate these into technical requirements. - Find opportunities for expansion and foster ongoing customer relationships. - Continuously review and assess customer consumption of Elastic solutions. Benefits - Compensation in the form of base salary plus a variable component. - Participation in Elastic's stock program. - Company-matched 401k with dollar-for-dollar matching up to 6% of eligible earnings. - Health coverage for you and your family in many locations. - Flexible locations and schedules for many roles. - Generous number of vacation days each year. - Financial donations and service matching up to $2000. - Up to 40 hours each year to use toward volunteer projects. - A minimum of 16 weeks of parental leave.

• Manage Pen Testing Engagements – Ability to coordinate with multiple 3rd party vendors for various pen testing engagements • Manage Bug Bounty – Ability to manage various aspects of a bug bounty program, including but not limited to engaging with submissions and responses, testing/retesting and partnering with business lines and vendors • Policy and Procedures – Assist in policy and process development for the Offensive Security Team amongst various teams and disciplines (cyber threat intelligence, threat hunting, adversary emulation) • Conduct Threat Assessments and Threat Research: Explore various technologies and solutions to understand information security risks and weaknesses. Perform threat research on various industry threats, vulnerabilities, and attack vectors to understand potential weaknesses in security defenses and where security mitigations need to be enhanced. • Threat Modeling: Conduct threat modeling to understand most relevant threats to Caesars • Lead cross-team educational sessions and training: Lead sessions across internal security teams and across the entire company that detail relevant threats and information that business professionals need to understand as the threat landscape evolves • Collaboration:  Work closely with the IT and security teams to understand current security architecture and assist in developing strategies to mitigate identified risks. • Compliance:  Ensure that penetration testing activities adhere to relevant compliance standards and regulations, including those specific to the casino industry such as PCI-DSS and other gaming regulations. • Continuous Improvement: Stay current with the latest security trends, techniques, and vulnerabilities, and apply this knowledge to continuously improve the security posture of the casino. • Training and Awareness: Provide guidance and training to internal teams on best practices for security and how to address identified vulnerabilities.

Role Description We believe the Business Architect at Okta is a creative storyteller impassioned by our Customer’s story who is compelled to help them write the next chapter in their digital journey. In many ways you are a transformation strategist. You can understand complex, abstract challenges and can articulate them in simple & concrete terms. You have a solid technology background to understand how complex IT organizations operate and how Identity Solutions influence that landscape. You have a keen eye to not only seek out customer pain & risks to remediate, but also search for solutions that can optimize business values and outcomes. You have the powerful combination of being technically savvy & having business insight. You act as an empathetic, objective, trusted advisor and know the credibility & experience you bring to any customer conversation is an invaluable currency. As a Business Architect at Okta, you will hone each of these skills by advising a diverse set of customers and helping set their roadmap on what is possible using Okta’s Identity Platform. Job Duties and Responsibilities - Supports the sales & services teams in helping customers understand what they can achieve with Okta. - Digests customer requirements and articulates the business value of solving business problems using cloud technology. - Owns business architecture workshops and leads customer discussions that will transform customer’s digital experiences, IT infrastructure, and security posture. - Crafts collaborative, engaging workshop material that synthesizes known customer experiences and sequences what is possible with Okta. - Understands how to architect optimal user experiences and how it is influenced by business process & technology. - Collaborates effectively with partners (GSIs & boutique firms) in a shared vision of delivering success to Okta customers. - Captures key insights learned from the field and seeks to continuously evolve delivery frameworks and models. - Contributes to thought leadership (articles, whitepapers, blogs) that increases Okta Professional Services’ content capital. Qualifications - A passion to advocate for the customer, expressed through previous functional or technical delivery & customer-facing roles, such as technology consulting. - Ability to build trusted relationships required to be successful in a customer environment. - An elite writer, facilitator, and storyteller to the entire spectrum of customer audiences (from individual contributors to business stakeholders to executive leadership). - A quick learner who requires minimal (but reasonable) preparation time to speak with confidence about a customer sales or delivery scenario. - Able to set clear delivery expectations and meet commitments with minimal revision. - Positively influence and operate effectively within the traditional context of a software delivery lifecycle project - adhere to project scope, schedule, and budget. - Experience working both independently and in large-scale, matrixed-team environments. - Exercises a problem-solving mindset and mature judgment to prioritize work & effort that will inform customers’ future-state identity investment roadmap. - Well versed in user experience & business process optimization. - Discover and explore overall business architecture through persona definitions and journey maps to quantify Identity Solutions and inform technical design. - Ability to work with technical team members as well as functional team members on delivery projects & programs. - An expert in core SaaS principles. - Experience with at least one standard network security protocol (e.g., OAuth, OAuth2, SAML, LDAP). - An understanding of core security concerns within a typical application (password hashing, SSL/TLS, encryption at rest, XSS, XSRF). - Coach and mentor more junior team members as necessary on projects & programs. - Typically 10-25% travel. - Bachelor's degree in Computer Science, MIS or a comparable field is preferred. - 8+ years experience. Benefits - Annual On Target Compensation (OTE) range for candidates located in California (excluding San Francisco Bay Area), Colorado, Illinois, New York, and Washington is between $204,000 — $306,000 USD. - Equity (where applicable) and benefits, including health, dental and vision insurance, 401(k), flexible spending account, and paid leave (including PTO and parental leave).

Role Description We're seeking an exceptional Lead Architect specializing in M365 Copilot and AI integrations to design and deliver cutting-edge, AI-powered solutions within the Microsoft ecosystem. This high-visibility, client-facing role focuses on: - Architecting and extending Microsoft 365 Copilot capabilities, seamlessly integrating Microsoft and third-party systems. - Transforming how organizations harness AI to enhance their daily workflows and business outcomes. What You'll do: - Architect and implement sophisticated integrations with Microsoft 365 Copilot, extending its capabilities across complex business systems and workflows. - Design, build, and optimize Copilot extensions and custom copilots using Copilot Studio to meet specific organizational needs. - Develop robust solutions leveraging Microsoft Graph and integrate seamlessly with external APIs and enterprise systems. - Design and implement advanced RAG (Retrieval-Augmented Generation) pipelines to deliver intelligent, context-aware AI experiences that drive business value. - Create and maintain sophisticated applications using Power Apps (Canvas Apps) as integral components of comprehensive solution architectures. - Lead client engagements by gathering complex requirements, facilitating technical discussions, and translating strategic business objectives into scalable, innovative solutions. - Establish architectural standards, implementation best practices, and comprehensive governance frameworks for AI-powered solutions within the M365 ecosystem. - Maintain expertise in rapidly evolving Microsoft AI capabilities and proactively recommend innovative approaches that provide competitive advantages. Qualifications - Extensive experience with the Microsoft 365 ecosystem and deep expertise in Power Platform (Power Apps – Canvas Apps). - Proven hands-on experience with M365 Copilot Studio and demonstrated success in building custom copilots or sophisticated extensions. - Strong background working with Microsoft Graph API and successfully integrating with complex enterprise systems. - Practical experience designing and implementing RAG pipelines or similar advanced AI integration patterns in production environments. - Comprehensive understanding of API integrations including REST services, authentication protocols, and data orchestration strategies. - Demonstrated success in client-facing or consulting roles, with proven ability to lead technical discussions and drive consensus. - Exceptional communication skills with the ability to articulate complex technical concepts clearly to both technical teams and executive stakeholders. Requirements - Experience successfully integrating non-Microsoft tools and platforms into the Microsoft ecosystem. - Background developing AI/LLM-powered applications in enterprise environments with measurable business impact. - Proficiency with Azure services including Functions, Logic Apps, and other cloud-native solutions. - Experience establishing governance and security models for enterprise AI solutions, including compliance and risk management. Benefits - Salary Range: $150,000 – $185,000 annually, commensurate with experience and qualifications. - Comprehensive Benefits Package: - Complete medical, dental, and vision coverage. - Unlimited PTO policy. - Professional development budget for continuous learning. - Regular company-sponsored team events and activities. Important Notes Please note: Applicants based in California or New York will not be considered for this position. We are currently unable to sponsor or assume sponsorship of employment visas.