Role Description The role of an Apprenticeship End-Point Assessor is to provide independent, fair, reliable, and consistent assessment services to Training Qualifications UK customers working with Apprenticeship Standards. End-Point Assessors are required to use assessment experience with robust and relevant industry knowledge to form judgements and grading decisions upon the completion of a variety of assessment activities, which test the apprentices’ occupational competency. This role requires someone who is flexible in their approach to all tasks, with the independence to travel as and when the business requires. Also has exceptional assessment abilities coupled with the ability to act with integrity and impartiality. The successful post holder will not only be responsible for delivering an agreed caseload of End-Point Assessments, but will also undertake internal quality assurance based tasks and support with the delivery of training and support to external customers. - Children, Young People and Families Practitioner (Community and Residential pathways) level 4 - Children, Young People and Families Manager (Community and Residential pathways) level 5 Qualifications - Competent and able to assess Children and Families Practitioner and the Children and Families Manager Apprenticeship Standards. - Current knowledge of the regulatory framework and other regulatory and legislative requirements such as safeguarding, Prevent, equality, diversity and inclusion, and health and safety. - Hold a relevant Assessor qualification (D32/33, A1, TAQA equivalent) or EPA qualification with robust knowledge of assessment practice and techniques, including proficiency in remote assessment tools. - Functional Skills Level 2 English and Maths qualifications held (or equivalent). - Experienced in assessing work-based learning - both assessing and IQA. - Sound IT and digital literacy skills with proven experience of working with various Microsoft packages. - Experience of producing clear, accurate and concise written reports, including remarks/enquiries about results. - Experience in organising and processing internal quality assurance practices; sampling of evidence; making judgements and providing constructive developmental feedback. - Ability to provide clear and accurate IQA actions and follow up on these for a timely resolution. - Excellent written and verbal communication skills with substantive experience of providing supportive, concise feedback. - Outstanding organisational and time management skills. - Evidence up to date sector knowledge and evidence of relevant CPD. - Be prepared to work in a regulated environment and be comfortable working to set standard operating procedures. - Ability to work in a flexible manner, adapt to different environments and solve problems independently. Requirements - Commit to becoming qualified to undertake and support with qualification EQA activities for your relevant sector. - Liaise with other departments to facilitate a smooth customer experience and journey. - Be aware of conflict of interest and report associated risks. - Engage with any Training Qualifications UK communications such as internal updates, newsletters, policy updates or Centre information. Benefits - Company sick pay upon completion of probation. - 25 days annual leave plus 8 days Bank Holiday (33 in total). - Additional annual leave day each year, after 2 years of continuous service (up to 28 days). - An extra day off to celebrate your birthday. - Annual Loyalty Bonus. - Annual salary review. - Bupa healthcare benefits. - Employee Assistance Programme (EAP). - NEST pension. - Cycle to work scheme. - A positive and supportive working environment. - Comprehensive onboarding. - A workplace that supports a healthy work/life balance.

Role Description As a People Operations Senior Associate – Hyderabad, you will provide people support to our growing team in India. This role will focus on People Operations, HR processes & Talent Acquisition ensuring a seamless employee experience from end-to-end hiring to the employee lifecycle. The ideal candidate will also possess strong data analysis skills, to support HR metrics, reporting, and process optimization. You may be a Generalist with a continuous improvement and efficiency mindset, working with internal and external stakeholders. This role will be critical in making sure we attract and retain the very best people to work at Kainos through delivering a great candidate and employee experience and building our employer brand. This is a remote global role based in India, Telangana. You may be responsible for some or all of the following: - People Operations: - Work with the Global People Team, and the business to ensure that the onboarding, offboarding and cyclical processes experience is maximised in the region, providing advice and guidance on best practice and continuous improvement ideas. - Create, implement and maintain all people policies and procedures – continually review these for accuracy and that they remain fit for purpose, ensuring all collateral is maintained. - Liaise closely with payroll to provide guidance for different pay, pension and tax considerations as they arise. - Support project management activities – support the execution of business projects that have a people impact, including business growth or restructure initiatives. - Ensure compliance with all applicable labour laws and regulations in India. - Proactively manage and mitigate HR-related risks, staying updated on legislative changes and industry trends. - Act as the main point of contact between the People Team and the Payroll Team for India, providing additional knowledge and support where required. - Act as a trusted advisor to employees and managers on employee relations matters in line with company framework and local legislative requirements. - Conduct investigations and resolve employee disputes (when necessary). - Lead employee relations strategies for the region to foster a positive work environment. - Provide guidance on available benefits, ensuring employees have a clear understanding of their options. - Provide guidance and support to People Operations & Talent Acquisition team on pay structures within region. - Share best practices and knowledge across regions. - Recruitment: - Lead the work on developing Kainos’ employer brand, including seeking out accreditation and initiatives to boost employer profile. - Manage end-to-end recruitment processes, including sourcing, interviewing, and coordinating onboarding activities. - Build and foster strong relationships with managers/business leaders – to become a trusted advisor on recruitment and sourcing. - Implement the recruitment delivery plan aligned to commercial priorities and workforce plans, for India and APAC region. - Oversight of short, medium and long term delivery demands, across all locations and working with your BU stakeholders to execute hiring strategies for Permanent and Contract roles. - Manage costs – ensure delivery is on time and in the most cost-effective manner. - Manage the use of suppliers to ensure direct sourcing channels are optimised and that external agency costs are kept to a minimum. Qualifications - Educated to degree level. - Minimum of 3 years of progressive experience working in a people operations role, recruitment or people partner. - In-depth knowledge of employment laws and regulations in India. - Exceptional organisational and communication skills with an ability to communicate and present effectively to stakeholders and groups of different levels of seniority. - A proactive team player with strong customer service and problem-solving skills. - Experience of supporting the delivery of a strategic people agenda in a fast-paced environment. - Commercial acumen and knowledge of trends and changes that impact people and the working culture. - Proficient in the use of Workday HCM and HR Analytics. - A proven ability to work independently and within a team, including working in a multi-disciplinary function. Requirements - Experience supporting other APAC regions. - Professional qualification from NIPM or SHRM-India. - Previous experience within Global organizations. - Strategic thinking and business acumen. - Strong Data and Excel proficiency. - Employee engagement and development. - Global mindset and cultural sensitivity. Benefits By combining a deep understanding of the India HR landscape with a global perspective, the People Operations Senior Associate will play a critical role in driving business success and employee satisfaction. At Kainos, we believe in the power of diversity, equity and inclusion. We are committed to building a team that is as diverse as the world we live in, where everyone is valued, respected, and given an equal chance to thrive. We actively seek out talented people from all backgrounds, regardless of age, race, ethnicity, gender, sexual orientation, religion, disability, or any other characteristic that makes them who they are. We also believe every candidate deserves a level playing field. Our friendly talent acquisition team is here to support you every step of the way, so if you require any accommodations or adjustments, we encourage you to reach out. We understand that everyone's journey is different, and by having a private conversation we can ensure that our recruitment process is tailored to your needs.

• Manage full-cycle recruiting administration for high-volume, entry-level roles, sourcing, screening, scheduling, and offers • Create and manage job requisitions for Recruitment Team across internal systems and external job boards • Draft accurate offer letters for Recruitment Team and manage background check processes from initiation through completion • Assist with onboarding support and ad hoc People team needs, including drafting promotional offer letters, compensation change notifications, and other employee communications • Coordinate new hire onboarding logistics: IT setup, orientation scheduling, and documentation • Serve as the point of contact for new hires during pre-boarding, ensuring a seamless day-one experience • Support employer branding efforts through job postings, social content, and candidate-facing materials using Canva and other marketing tools • Maintain organized ATS records and report on key recruiting metrics (time-to-fill, pipeline health, offer acceptance) • Partner with the People team on process improvements, documentation, and ad hoc coordination • Identifying opportunities to improve systems, processes, or outcomes—not just following existing playbooks

• Assist with day-to-day HR tasks including payroll coordination, benefits administration, and employee data management. • Clarify HR policies and respond to employee inquiries with empathy and accuracy. • Support internal HR initiatives, including company-sponsored people programs and team communications. • Take ownership of recurring documentation tasks, such as creating and updating internal HR processes, SOPs, and templates to ensure a compliant and well-documented HR environment. • Manage end-to-end recruitment tasks including job postings, candidate sourcing, interview scheduling, and process coordination. • Collaborate with hiring managers to track progress, provide candidate updates, and maintain momentum throughout the hiring pipeline. • Help create a positive candidate experience from first contact to final offer. • Coordinate onboarding logistics, welcoming new hires and ensuring a smooth integration into the team.