• The NetSuite Senior Administrator / Solution Architect is responsible for the day-to-day administration, configuration, and architectural design of the NetSuite ERP platform, ensuring alignment with financial, operational, and enterprise business requirements. • This role serves as the primary NetSuite expert and trusted partner to the CFO organization, supporting stakeholders from executive leadership to day-to-day accounting users. • The position leads NetSuite solution design and optimization across core financial modules, ensuring scalable architecture, strong governance, and seamless integration with related enterprise systems. • Close collaboration with Finance, IT, and Enterprise Applications teams is essential to deliver reliable, compliant, and efficient financial systems. • All activities must be in compliance with Equal Employment Opportunity laws, HIPAA, ERISA, and other regulations, as appropriate.

• Provide presales technical / functional support and solution strategy to prospective clients and customers while ensuring customer satisfaction. • Provide direction and specialist knowledge in applying the technology/application to the customers organization. • Develop and deliver high quality Qualtrics presentations and product demonstrations. • Present and articulate advanced product features and benefits, product future direction and overall Qualtrics solutions. • Design, validate, and present Qualtrics software solutions to include advanced product concepts, future direction, and 3rd party complementary services. • Effectively consult with management of customer organizations. • Participates in sales planning and business development activities. • Develop and demonstrate moderately complex solutions. • Architect solutions and prototype solutions for customers. • Present and articulate Qualtrics product's strengths, relative to competitors. • Interacts with development to enhance/refine Qualtrics products for the Public Sector.

• Partner with Sales to support new business pursuits, expansions, and renewals • Lead solution design for RFPs, RFIs, and proactive proposals • Participate in client discovery sessions to understand current state operations, pain points, and success criteria • Present proposed solutions to prospective clients and respond to solution related questions • Define the end to end RCM service model, including scope of services, workflows, handoffs, and governance • Partner with Finance and Pricing to develop pricing models (input, output and value based) • Own the solution content of RFP responses

• Develop a deep understanding of Chainalysis' solutions • Provide technical leadership during the sales cycle • Craft tailored demos and proof of values • Lead discovery sessions to uncover client requirements • Design customer specific solutions and collaborate internally • Provide guidance on technical challenges