• Act as support to a Manager, Strategy & Insights, managing the timing and execution of third-party market research projects • Evaluate customer ad performance • Translate results provided by a third-party vendor into concise PowerPoint slides • Investigate data discrepancies • Collaborate within the team to optimize the analysis process and help pinpoint areas of improvement and efficiency • Present findings internally, communicating complex analytical findings in a clear and concise manner

• Assist in documenting integration workflows, field mappings, payload structures, and error-handling requirements under the direction of the Senior Analyst. • Review API documentation, webhook configurations, and event-driven specifications to support integration design and client guidance. • Help prepare functional integration specifications, sequence diagrams, and technical documentation for engineering and implementation teams. • Support clients in understanding API usage, authentication methods, rate limits, and integration best practices. • Use tools such as Postman and Swagger/OpenAPI to validate and trace API behavior during integration testing. • Lead data discovery and profiling activities—reading and interpreting legacy data structures, identifying data quality issues, and documenting migration scope and complexity. • Build and maintain detailed data mapping documents that define source-to-target field relationships, transformation rules, data type conversions, and handling of null or invalid values. • Translate mapping analysis into clear validation criteria and reconciliation checklists for use during mock conversions and UAT cycles. • Execute test scripts and data reconciliation queries during mock conversion cycles, documenting results and surfacing discrepancies for resolution. • Support post-migration data audits by querying target datasets and validating record counts, field accuracy, and transformation outcomes against defined expectations. • Document migration cutover plans and coordinate with data engineering teams during execution phases. • Participate in requirements elicitation sessions with clients and internal stakeholders to capture integration and data migration needs. • Assist in translating business requirements into user stories, acceptance criteria, and functional specifications.

• Work with Implementation Consultants to configure Noggin software in accordance with project deliverables and user requirements • Monitor and troubleshoot common and daily tasks and events as well as changes • Write internal knowledge base and customer service materials • Reproduce, test, resolve and document software bugs, defects, and problems • Examine and evaluate current systems to identify needed updates or adjustments to the system • Validate changes by testing configuration • Train users on the new operation systems and provide support • Stay up to date with current technologies and technical developments • Accurate time logging and tracking in accordance with specified billable target of 80%

• Manage and perform daily reconciliation of QSF accounts, reviewing and resolving bank-presented exceptions to ensure account accuracy and integrity. • Coordinate with banks to open and close accounts, draft and respond to bank notices and correspondence, and maintain organized records of all communications. • Support the Disbursement team by processing wire transfers, bank transfers, and positive pay uploads in a timely and accurate manner. • Assist the Case Closure department with stale fund research and remediation, including coordinating with outside agencies to release funds to the appropriate states via wire or online payment. • Generate and process critical banking documentation including cancelled check copies, fraud packets, bank statements, and check reissues.