• Provide customer support in Danish for clients. • Collaborate with the international team. • Address customer inquiries and resolve issues. • Report to team leaders and participate in training.

Role Description Our Global Head of Alliances will be an integral part of our Sales team. This role is based remotely in the United States, preferably in the East Region. The overall purpose of the Global Head of Alliances is to supervise, oversee, lead, manage, and motivate a team of Alliance Managers, across the entire globe. You will also be responsible for leading the revenue generative activities with AWS. Some travel required. - Establish and manage our global execution plan with AWS contributing meaningfully to our global pipeline, bookings, and revenue goals - Assist in launching and executing against DoiT’s PartnerOps go-to-market strategy - Lead DoiT’s relationships with strategic ISV’s - Anthropic, Snowflake, etc. - Roll out KPIs and coach your team to hitting those KPIs - Oversee day to day team operation and performance - Be responsible for motivating team members - Provide regular performance feedback for each team member - Discover training needs and provide coaching on DoiT process and sales skills - Deliver against assigned business targets in-line with AWS and our SCA - Escalation point for deal related challenges and deal reviews/discount approvals for their team - Lead regional QBR with AWS - Maintain and develop strategic vendor relations with AWS - Listen to team members’ feedback and resolve any issues or conflicts Qualifications - Minimum 5+ years of experience selling to, with, and through alliance partnerships. Prior Sales Leadership experience is a strong preference. - Must have had direct experience as an Alliance Manager for CSPs such as AWS, Google, or Azure. - Deep understanding of partner roles and responsibilities - Strong understanding of the public cloud market and ecosystem - Detail-oriented with a bias for action and ownership - Positive outlook, and coachable with an upbeat personality - Outstanding relationship management skills with the ability to build and manage relationships with senior business leaders, internally and externally - Ability to own and execute multiple ongoing projects on a daily basis - Ability to take initiative to develop new strategies and outside-the-box ideas - Self-starter with the ability to work independently and within a team - Willingness to travel up to 25% of the time (as needed grow our channel program, attend partner events, etc.) - Experience working in a fast-paced environment with demonstrated ability to lead and manage multiple projects with a broad range of internal and external constituents - An entrepreneur at heart who is independent, creative, passionate and approachable - Networker with the ability to create, join and grow social circles and partnerships easily, with the ability to build influential relationships and to deliver results in a cross-functional/matrixed environment - Self-organized, Goal-oriented, self-motivated individual who is confident, thorough, and tenacious - Analytical, Data-driven, detail-oriented and able to “zoom” in/out from the big picture to the minutiae. - Ability to effectively operate with flexibility in a fast-paced, constantly evolving team environment. - Excellent communication and presentation skills, both written and verbal Requirements - Cloud practitioner or associate level AWS or GCP certifications Benefits - Unlimited PTO - Flexible Working Options - Health Insurance - Parental Leave - Employee Stock Option Plan - Home Office Allowance - Professional Development Stipend - Peer Recognition Program Company Description DoiT is a global technology company that works with cloud-driven organizations to leverage the cloud to drive business growth and innovation. We combine data, technology, and human expertise to ensure our customers operate in a well-architected and scalable state - from planning to production. Delivering DoiT Cloud Intelligence, the only solution that integrates advanced technology with human intelligence, we help our customers solve complex multicloud problems and drive efficiency. With decades of multicloud experience, we have specializations in Kubernetes, GenAI, CloudOps, and more. An award-winning strategic partner of AWS, Google Cloud, and Microsoft Azure, we work alongside more than 4,000 customers worldwide. DoiT unites as Many Do’ers, One Team, where diversity is more than a goal—it's our strength. We actively cultivate an inclusive, equitable workplace, recognizing that each unique perspective enhances our innovation. By celebrating differences, we create an environment where every individual feels valued, contributing to our collective success.

Role Description CTG is seeking remote MyChart Customer Support Representatives to support patients with activating their accounts, resetting passwords, and navigating the MyChart Portal. This is a remote role. - Must be available for any shift. - During a new employee’s first 90 days, they will be considered an “Agent in Training” and paid $17/hr. - The first 90 days will focus on learning internal processes and accounts while growing as a professional. - The Agent In Training will be accountable for meeting the goals and expectations identified during orientation. - Leadership will provide targeted training and open lines of communication. - Regular meetings will discuss training progress and identify opportunities for improvement. - If goals are met within the first 90 days, the employee will be offered the opportunity to become an Agent. - Becoming an Agent qualifies them for full-time benefits, including insurance and paid time off. - If goals are not met, the employee may be released from the training program. The Customer Support Representative (CSR) will serve as the first point of contact for CTG’s customers by: - Receiving ACD phone calls. - Answering inquiries reported via chat. - Addressing tickets submitted via in-basket or other methods. - Connecting well with customers and clients while striving to achieve acceptable performance metrics. - Using all available knowledge base resources to troubleshoot and resolve issues. - Sharing knowledge base maintenance responsibility. Qualifications - Previous experience working with EHR (Electronic Healthcare Record) systems preferred. - Previous experience in a healthcare setting as either a medical assistant or central scheduler preferred. - Strong PC skills with relevant examples of PC troubleshooting. - Previous call center experience preferred. - Bi-lingual with Spanish is a plus. - Previous experience in a high volume, fast-paced role. - Strong interpersonal skills. - Good understanding of website navigation. - Good communication skills. - Previous experience working from home is a plus. - 1 year supporting MyChart is a plus. Requirements - Your work from home office must be in a quiet, secluded area free of background noise. - You must connect directly to your laptop to your home internet router with a networking/Ethernet cord. - In case of a power or internet outage, find an alternative location that is private and quiet to continue working. Benefits - Full-time benefits including insurance and paid time off upon becoming an Agent.

• Provide on-the-road assistance to drivers, addressing their needs and resolving issues promptly. • Respond to inquiries and support requests through various communication channels (phone, email, chat). • Maintain accurate records of driver interactions and support activities. • Coordinate with other departments to ensure timely resolution of driver issues. • Monitor and track the status of drivers and their shipments. • Deliver exceptional customer service and ensure driver satisfaction.