• Handle and troubleshoot requests from tech support and internal teams, including root cause analysis of complex issues (HTTP flows, API errors, web integrations, browser/client-side errors, performance problems). • Standardize solutions, prepare and maintain clear instructions and playbooks for L1 and L2 engineers. • Investigate product bugs and customer-facing errors, participate in their resolution together with Product and Engineering teams. • Proactively analyze logs to identify root causes, performance bottlenecks, and unusual patterns. • Analyze existing problems in production systems and set well-defined tasks for Engineers to fix them. • Automate routine and repetitive tasks to improve team efficiency. • Take part in on-call duties for incidents and help improve our monitoring, alerting, and response processes.

Role Description We are seeking a detail-oriented Construction Estimator to join our AI-powered estimating business. This role involves using advanced AI tools (proprietary to the company) to generate precise material take-offs from building plans. - Read, interpret, and understand Structural blue-prints and US building codes. - Oversee all estimating outputs, including ownership of calculations, accuracy, and quality assurance. - Train offshore team members and develop training materials, processes, and systems. - Review complex or unusual plans and resolve technical issues escalated by the estimating team. - Identify opportunities to improve estimating processes, workflows, and quality standards. - Provide technical input to product development, including estimating workflows, material takeoffs, wall designs, and truss designs. - Respond to customer questions and resolve technical issues related to estimates and outputs. Qualifications - 10 Years plus experience in estimating for Framing, siding and Dry wall. - Experience with both multi family and single family projects. - Deep understanding of how truss quotes are done. - Willing to teach and help build a good product. Benefits - Competitive salary. - Comprehensive benefits (health, dental, vision). - Professional development budget (courses, conferences, research exploration). - High growth potential.

Role Description We are looking for a highly technical Senior Azure Databricks Engineer to take ownership of optimizing and productionizing Databricks workloads. Key Responsibilities - Design and implement data processes (e.g., ADF Pipelines, Databricks). - Develop and version data models. - Work with Azure cloud-based data infrastructures. - Develop and execute schema and data migrations. - Optimize ETL performance. Qualifications - Must-Have: Proficiency in Databricks, Delta Lake, Python, PowerShell, MS SQL Server, and T-SQL. - Azure Stack: Strong knowledge of Azure Data Factory, Azure Data Lake, and Cosmos DB. - DevOps: Experience with Azure DevOps, Git, Visual Studio, testing, and optimizing complex data flows. - Data Modeling: Solid understanding of data warehouse and transactional modeling concepts. - Should-Have: Experience with Power BI. Requirements - Our transparent recruitment journey usually takes up to 2 weeks and includes a few stages: - Recruiting Interview -> 30-45 min - Technical Interview -> 1-1.5h - Client Interview (optional) -> up to 1h - Pre-Offer Call -> 15min - Reference Check - Offer Benefits - Competitive salary, room for development and growth. - Possibility to work in the Bratislava and Kyiv offices or fully remotely. - Loyal management, interesting tasks, constant support. - Medical insurance (optional). - English courses. - Technical equipment providing. - Paid vacations 20 workdays, paid sick leave, regular salary reviews. - Flexible schedule and ability to manage your working hours. - Support your personal growth and skills upgrading. - The great environment inside the team, support of initiatives, and ability to contribute to the common goal.

Role Description PrescriberPoint helps pharmaceutical brands reach and engage healthcare professionals through data-driven digital programs. As our first Value Engineer, you will serve as the analytical backbone of our Customer Success organization — quantifying the business impact of our platform for pharma clients from the final stages of a sale through onboarding, ongoing delivery, expansion, and renewal. This is a business strategy and analytics role, not a software engineering role. We’re looking for someone with the instincts of a management consultant and the analytical chops of a business strategist — someone who can build a compelling ROI model in Excel, translate a pharma brand’s commercial objectives into measurable levers, and hold delivery teams accountable to hitting the targets they’ve set. You’ll partner daily with Account Managers, Sales, Data & Analytics, Marketing, and Product to ensure that every client program is grounded in quantifiable value and that we can demonstrate that value clearly at every stage of the relationship. In a subscription business, the ability to prove — with data — that your platform delivers more value than it costs is the single most important driver of retention and growth. You will own that proof at PrescriberPoint. What You’ll Do - Pre-Sale Deal Support - Partner with Sales on the highest-priority, latest-stage pipeline opportunities to build customized business cases that help convert prospects into clients. - Conduct rapid “boot camp” analytics engagements for prospective pharma brands: target list analysis, addressable HCP universe sizing, market opportunity assessment, and estimated ROI / NPI lift modeling. - Develop and present executive-ready business value assessments that tailor PrescriberPoint’s program to each brand’s specific therapeutic area, competitive landscape, and commercial goals. - Create reusable ROI frameworks and models that can be adapted across deals while maintaining the rigor needed for each individual engagement. - Onboarding & Program Design - Translate pre-sale commitments and assumptions into concrete KPIs, success metrics, and performance baselines for each newly launched brand program. - Work with Account Managers to articulate each pharma brand’s commercial strategy into specific, actionable levers and dials that internal delivery teams (Marketing, Product, Operations) can execute against. - Partner with Data & Analytics to stand up tracking mechanisms, dashboards, and measurement frameworks (including DiD-based NPI lift and intent-tiering methodologies) for each account. - Ongoing Value Tracking & Delivery Accountability - Maintain “projected vs. actual” performance scorecards for all managed-service accounts, proactively flagging when delivery is off-pace and recommending course corrections. - Prepare the analytical foundation and value narrative for Quarterly Business Reviews, arming Account Managers with the data and story they need to present to clients. - Partner with Marketing to translate brand strategy into targeted, measurable campaign approaches — ensuring tactical execution stays aligned with the strategic impact model. - Serve as the internal analytical advocate for the client’s objectives, holding delivery functions accountable to the commitments made during the sale. - Expansion & Renewal - Build incremental business cases for upsell and cross-sell opportunities — new brands, additional modules, expanded program scope — using actual performance data from existing engagements. - Compile end-of-term value realization reports comparing projected impact to actual delivery, forming the backbone of renewal narratives. - Feed client-level insights and patterns back into Product, Sales, and leadership to inform strategic direction and program evolution. - Playbooks & Scale - Build templated frameworks, playbooks, and self-serve tools that Account Managers can use for accounts that don’t require dedicated VE engagement. - Develop cross-account benchmarking data sets that strengthen PrescriberPoint’s institutional knowledge and improve the precision of future business cases. Qualifications - 5+ years of experience in a business strategy, analytics, consulting, or value engineering capacity within a B2B software, SaaS, or services environment. - Strong pharma / life sciences industry experience — fluent in the language of NPI, NBRx/TRx, IDN, formulary dynamics, HCP targeting, and pharma brand commercial strategy. - Advanced Excel / Google Sheets proficiency — comfortable with data at a business-user level. - Exceptional business storytelling — able to translate complex data into clear, compelling narratives. - Cross-functional collaboration — experience working successfully across Sales, Customer Success, Analytics, Marketing, and Product organizations. - Consulting-style problem solving — thrives in ambiguous environments and structures problems from scratch. - Literate with AI tools to support, accelerate, and automate deliverables and related workstreams. Requirements - Background in management consulting, investment banking, or a dedicated value engineering function at a SaaS company. - Experience building or contributing to ROI / business value assessment models used in enterprise sales cycles. - Familiarity with pharma measurement methodologies — difference-in-differences analysis, matched-panel studies, NPI lift measurement, or similar approaches. - Comfort with BI tools (Tableau, Looker, or similar) as a consumer of dashboards and reports. - Experience preparing and/or presenting Quarterly Business Reviews for enterprise clients. Mindset - You’d rather figure something out from first principles than be told exactly how to do it. - You treat internal teams — Marketing, Product, Operations — as clients whose strategic understanding you are responsible for sharpening. - You care about whether the work you set in motion actually lands, not just whether the model looks good on paper. - You’re comfortable being the first person in this role and building the function from scratch. Working Arrangement This is a fully remote position open to candidates based in the United States. Travel is minimal (less than 10%) and primarily optional, based on your interest — for example, client QBRs, industry conferences, or team offsites. Compensation Base salary for this position ranges from $160-185k depending on location and experience. There is a bonus driven by company and functional performance, and equity. Company Description PrescriberPoint is a health tech company that sits at the intersection of pharmaceutical marketing and prescriber engagement. Our platform helps pharma brands connect with healthcare professionals through data-driven digital programs — combining prescriber analytics, targeted content delivery, and measurable impact reporting to drive real clinical and commercial outcomes. - We have a really good shot at improving the millions of lives and careers of HCPs, Patients, and their families (even pets!). - We hire adults with a Trust-first/It's All Life philosophy. - We have some great benefits for a firm at our stage: 401(k) w/matching, all kinds of insurance (including matching HSA and pets!), remote stipend, yearly education budget, and working with some of the smartest yet humblest and respectful people in the business. - We’re (objectively) way better looking than our competitors.