• Designs, develops and implements custom enterprise software solutions • Collaborates closely with technical and non-technical roles • Develops custom software modules at various levels of complexity • Develops efficient code in various development languages for enhancements and bug fixes • Executes against project plans and delivers assignments within scope, schedule, and budget • Creates, executes, and evaluates unit/integration tests • Identifies, assess, and formulates architectural impacts and solutions from business requirements • Analyzes user needs and software requirements to determine feasibility of design within time and cost constraints • Creates conceptual and detailed technical design documents • Provides implementation expertise contributing to rollback, post install, data migration, and other artifacts as required

• Manages the team members accountable for designing, developing, and implementing complex enterprise software solutions • Collaborates closely with technical and non-technical roles such as data modelers, architects, business analysts, data stewards, and subject matter experts (SMEs) • Serves in a team leadership capacity with large-scale Application Development projects / programs • Leads the build-out or expansion of coding standards initiatives • Reports application progress and outcomes • Provides coaching and career development planning to junior Application Developers • Coordinates the work of 3rd party Development teams • Identifies and evaluates risks and participates in mitigation and control activities • Assists in the design and development of proof of concept and prototype application environments • Manages the hiring and training of new and existing staff • Holds teams accountable to meet functional, quality, and time line objectives

• Desarrollar y presentar soluciones técnicas de lubricación ajustadas a las necesidades de cada cliente • Brindar soporte técnico especializado en sistemas centralizados de lubricación • Realizar visitas técnicas a clientes y distribuidores en la región asignada • Analizar sistemas de lubricación y proponer mejoras técnicas • Participar en proyectos de ingeniería de aplicación y reingeniería • Apoyar al equipo comercial en la generación de oportunidades de negocio • Atender consultas técnicas y dar seguimiento a requerimientos del cliente

• Lead IT support operations, setting quality standards for the resolution of SaaS issues and ensuring a consistently high level of service for all employees. • Own the helpdesk function in Jira Service Management, defining ticket workflows, SLA targets and escalation paths to drive efficient resolution and measurable service improvement. • Design, own and continuously improve onboarding and off-boarding processes, ensuring seamless provisioning and deprovisioning of accounts, devices and access across all platforms. • Drive a culture of continuous improvement, proactively identifying and delivering automation initiatives that eliminate toil and improve the experience for employees and IT alike. • Lead the architecture and administration of Google Workspace, including advanced configuration of security policies, third-party integrations, data retention and access controls. • Own the Atlassian platform and administration, including the design of project structures, permission models, custom workflows and automation rules across Jira and Confluence to support scalable ways of working. • Act as the primary Salesforce administrator and internal subject matter expert, owning instance configuration, data integrity, user management and working with business stakeholders to translate requirements into effective platform solutions. • Lead the framework for AI productivity tooling (such as Claude, Windsurf, and Codex), owning the evaluation, onboarding, policy enforcement and ongoing review of AI tools to ensure effective and responsible use across the business. • Architect and deliver workflow automation and application integration solutions, connecting platforms to eliminate manual handoffs and enable data-driven operations across teams. • Own the MDM platform strategy and administration, defining configuration profiles, compliance baselines and device management policies across Mac and Windows endpoints. • Own the end-to-end laptop patching lifecycle, defining patching policy, managing deployment cadences and reporting on endpoint compliance to ensure the fleet remains secure and consistently up to date. • Own and maintain a platform roadmap for the enterprise application portfolio, working with senior stakeholders and department leads to prioritise capability improvements, migrations and new tooling evaluations in line with business strategy. • Provide technical leadership and mentoring within the IT team, acting as a senior point of escalation, sharing expertise across platforms and helping to raise the overall capability of the team. • Ensure the enterprise application portfolio remains compliant with Enfuce’s security policies and relevant regulatory requirements (including ISO 27001, PCI DSS, and DORA), working closely with the Information Security and Compliance team on audits, assessments and evidence gathering.