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As the AI platform for business transformation, we're putting AI to work across organizations — freeing people for work that matters. Making old tech work with new tech. Reaching across departments, from the front office to the back office and every office in between. Our ambition? To become the AI defining enterprise software company of the 21st century (or "AI DESCO21C," as we like to call it). With more than 8,400+ customers, we serve approximately 90% of the Fortune 500®, and we're proud to be a Fortune 100 Best Companies to Work For® and World's Most Admired Companies™. Explore your future career with us, visit www.careers.servicenow.com From Fortune. ©2026 Fortune Media IP Limited. All rights reserved. Used under license.
Advisory Solution Consultant - Data & Analytics
Location
Japan
Posted
86 days ago
Salary
0
Seniority
Senior
Job Description
Advisory Solution Consultant - Data & Analytics
ServiceNow
Company Description It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today - ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone. Job Description We are seeking an experienced and dynamic technical presale professional to join our team as an Advisory Solution Consultant focused on ServiceNow'sWorkflow Data Fabric & RaptorDB. This role is critical to shaping and delivering innovative, scalable data platform solutions for our customers. You will play a key role in defining and showcasing the technical vision for ServiceNow's emerging data capabilities, with a strong emphasis on distributed databases, data integration, and advanced analytics, complemented by the broader ServiceNow ecosystem including NowAssist and Agentic AI. Key Responsibilities - Data Solution Evangelism: Serve as a key technical advisor and advocate for ServiceNow's Workflow Data Fabric and RaptorDB, articulating the benefits and capabilities of data platforms and integrated data solutions to business and technical stakeholders. - Database Architecture Advisory: Act as a trusted advisor to clients on how to architect, scale, and operate transactional and analytical workloads on RaptorDB. Provide guidance on distributed, multi-region, HA architectures, performance tuning, and data compliance best practices. - Customer Engagement: Lead technical discovery sessions to identify customer needs, data integration challenges, and architectural gaps. Design and articulate innovative ServiceNow-based solutions aligned to business outcomes. - PoC & Value Engineering: Build and deliver custom proof-of-concepts and proof-of-value solutions that demonstrate Workflow Data Fabric and RaptorDB's technical strengths and business impact. - Competitive Differentiation: Provide insights into the competitive data platform landscape, articulating trade-offs and positioning RaptorDB against alternatives. - Solution Storytelling: Communicate complex technical solutions in clear and compelling ways to both technical and executive audiences. Align technical value to business priorities. - Internal Enablement & Feedback: Collaborate with product and field enablement teams to share customer insights, influence roadmap, and contribute to reusable assets and learning materials. - Sales Strategy Support: Actively support the presales lifecycle from qualification to close, including sizing, solution validation, and architecture workshops. Qualifications To be successful in this role you have: - Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry. - 5+ years in technical presales, solution engineering, or architecture roles with enterprise data platforms, cloud databases, or infrastructure technologies. - Deep understanding of distributed database concepts, transactional/analytical processing, replication, sharding, and storage optimization. - Strong technical background in data engineering, strong focus on data platforms, databases or infrastructure technologies. Enterprise software experience is a must. - Hands-on experience with data ingestion, ETL pipelines, real-time streaming platforms, and integration technologies (REST, JDBC, Kafka, etc.). - Strong coding/scripting ability in SQL, Python, or similar languages to prototype solutions and communicate technical designs. - Prior exposure to data modeling, query optimization, performance benchmarking, and capacity planning. - Experience with low-code/no-code application development platforms; familiarity with ServiceNow platform certifications (CSA, CAD) is preferred. - Familiarity with competitive platforms like MongoDB Atlas, Snowflake, Databricks, BigQuery, Google Spanner, DynamoDB, or Cloudera is a strong plus. - Strong stakeholder management skills across technical and business audiences; ability to work consultatively with customers and partners. - Excellent verbal, written, and presentation skills, with a storytelling mindset that translates complex solutions into clear business value. Additional Information Work Personas We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here . To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service. Equal Opportunity Employer ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. Accommodations We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact globaltalentss@servicenow.com for assistance. Export Control Regulations For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. From Fortune. ©2025 Fortune Media IP Limited. All rights reserved. Used under license.
Benefits
- 401(K), 401(K) matching, Adoption Assistance, Childcare benefits, Commuter benefits, Company equity, Company-sponsored outings, Company sponsored family events, Customized development tracks, Dental insurance, Disability insurance, Volunteer in local community, Employee stock purchase plan, Family medical leave, Flexible Spending Account (FSA), Flexible work schedule, Generous parental leave, Generous PTO, Company-sponsored happy hours, Health insurance, Open door policy, Life insurance, Charitable contribution matching, Mentorship program, Paid volunteer time, Online course subscriptions available, Onsite gym, Open office floor plan, Paid holidays, Paid sick days, Onsite office parking, Partners with nonprofits, Performance bonus, Pet insurance, Promote from within, Relocation assistance, Remote work program, Free snacks and drinks, Team based strategic planning, Tuition reimbursement, Vision insurance, Wellness programs, Mental health benefits, Home-office stipend for remote employees, Fertility benefits, Employee resource groups, Employee-led culture committees, Hybrid work model, In-person all-hands meetings, In-person revenue kickoff, Employee awards, Transgender health care benefits, Wellness days, Mother's room, Personal development training, Virtual coaching services, Flexible time off, Bereavement leave benefits, Company-wide vacation
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