Title: Patient Navigator - BILH Weight Management Program (Hybrid/Remote) locations BILH Pharmacy time type Full time job requisition id JR94499 Job Description: Primary Responsibilities: 1. Performs direct outreach to patients to initiate patient engagement and enrollment with the clinic and perform introduction of the clinic, schedule initial appointment with clinician, and if necessary, follow-up assistance. 2. Proactively contact patients to resolve and follow-up on potential barriers for appointment or program enrollment including reviewing patient records for enrollment requirements. Maintains and reviews KPI dashboards with program leadership on a recurring basis. 3. Leverages Motivational Interviewing techniques or similar tools to engage patients and provides emotional support to patients throughout the care journey. 4. Documents patient communication in the Electronic Medical Record (EMR) using encounter notes, in basket messages and MyChart and internal program management software. 5. Verifies and updates patient insurance information when scheduling visits 6. Provides general clerical support, this may include: filing, making appointments, photocopying, faxing, preparing and sending mail, making reminder phone calls, and maintaining contacts database 7. Answers incoming calls to the clinic and escalates any patient issues to the appropriate team member 8. Contributes to the workflow and process improvements and the development of new ideas that impact the program Required Qualifications: 1. Education: High School Degree or GED. College level study a plus. 2. Experience: No prior experience necessary. Prior customer service experience or patient care experience a plus. 3. Skills, Knowledge and Abilities: Strong communication and interpersonal skills required. Ability to work in both a team environment and independently. Ability to think creatively and recommend solutions to problems. Experience working and building relationships with patients and care team members in a healthcare or community-based setting (preferred) 4. Previous customer services experience (preferred). 5. Completed motivational interview (MI) training (preferred). 6. Ability to work in a multicultural diverse environment as a member of a health care team. 7. Strong communication (oral and written), interpersonal, organizational, and record keeping skills. 8. Ability to handle multiple tasks and responsibilities at the same time effectively. Ability to work independently and as part of a team. 9. Ability to maintain confidentiality and sensitivity to cultural differences. Ability to understand basic medical terminology. 10. Ability to be flexible and easily adapt to change. Familiar with Microsoft Office applications including Outlook, Teams, SharePoint, Excel, Pay Range: $26.00 - $34.99 The pay range listed for this position is the base hourly wage range the organization reasonably and in good faith expects to pay for this position at this time. Actual compensation is determined based on several factors, that may include seniority, education, training, relevant experience, relevant certifications, geography of work location, job responsibilities, or other applicable factors permissible by law. Compensation may exceed the base hourly rate depending on shift differentials, call pay, premium pay, overtime pay, and other additional pay practices, as applicable to the position and in accordance with the law. As a health care organization, we have a responsibility to do everything in our power to care for and protect our patients, our colleagues and our communities. Beth Israel Lahey Health requires that all staff be vaccinated against influenza (flu) as a condition of employment. More than 35,000 people working together. Nurses, doctors, technicians, therapists, researchers, teachers and more, making a difference in patients' lives. Your skill and compassion can make us even stronger. Equal Opportunity Employer/Veterans/Disabled

• leads the strategy, design, and execution of our test coordinator training program • ensure that the external coordinators and staff are fully prepared to successfully deliver ACT assessments. • expert at synthesizing customer feedback with business requirements that ensure confidence and preparation in the delivery of our suite of high-stakes exams. • responsible for designing, delivering, and managing large-scale, nationwide test administrators training program. • define the organizations training and learning vision and strategy aligned with business goals, the product roadmap and customer needs. • prioritize training investments based on impact and ROI. • determine the best learning solutions delivery methods based on end-user needs and scalability. • understand and implement new technologies such as automation and AI to accelerate learning and positive outcomes. • oversee design, delivery, and evaluation of external training programs. • partner with Product to align training experiences with customer journey maps. • attend customer events to seek feedback and to share training information. • ensure learning solutions are scalable, trackable, consistent, and high-quality. • adapt training to external stakeholders to continuously improve usability. • manage training budgets and resources. • oversee learning technologies (LMS, analytics tools). • lead and develop training staff, instructional designers, facilitators, and vendors. • set clear expectations, performance metrics, and development paths for direct reports. • coach the team toward industry-leading learning practices. • work with external partners, customers, product managers, and business units to diagnose performance gaps. • act as a trusted advisor on workforce capability and readiness. • influence leaders to support and model continuous learning. • establish metrics and dashboards to evaluate learning effectiveness and customer impact (behavior change, performance improvement, ROI). • use data to refine programs and justify investments. • report on outcomes to executive leadership. • articulate a clear vision for an external L&D program by the 3-month mark. • enhance ACT’s product road map by the 6-month mark. • demonstrate outcomes tied to the product roadmap and improved coordinator performance by the 12-month mark.

Title: Deputy Program Manager - Mobility Air Forces Automated Flight Planning Services Location: Fairview Heights United States Sector Electronic SystemsReq # 123506BRLocation Fairview Heights, Illinois, United StatesPhysical Location HybridJob Category Project & Program Management Clearance Level - Must Be Able to ObtainSecret U.S. Person RequiredYes Travel Percentage25% Clearance Level - Must Currently PossessSecret U.S. Citizenship RequiredYes Is Relocation AvailableNo Job Description See what you’re missing. Our employees work on the world’s most advanced electronics –from detecting threats for F-35 pilots to illuminating the night for soldiers. Spanning air, land, sea, and space, we are developing the technology of tomorrow, delivered today. Drawing strength from our differences, we’re innovating for the future. And you can, too. Our flexible work environment provides you a chance to change the world without giving up your personal life. We put our customers first – exemplified by our mission: “We Protect Those Who Protect Us®.” Sound like a team you want to be a part of? Come build your career with BAE Systems. In Command, Control, Communications, Computers, Intelligence, Surveillance, and Reconnaissance (C4ISR) Systems, you’ll help develop systems that sense, control, exploit and disseminate actionable information to warfighters supporting a variety of missions. C4ISR’s Advanced Mission Systems (AMS) product line has an exciting opportunity for a Deputy Program Manager to join the team. The Product Line is well positioned for growth in the coming years and is looking for a dynamic individual to join us. AMS is seeking a Deputy Program Manager to help lead a multi-disciplinary team in an Agile, fast-paced development and operational support environment supporting the Mobility Air Forces Automated Flight Planning Services (MAFPS) program. MAFPS integrates mission, platform, navigation, airspace, weather and other aeronautical data from authoritative sources to generate and visualize 4-D optimized flight plans that adhere to complex global airspace business rules to support the U.S. Air Force’s Air Mobility Command’s (AMC) daily worldwide airspace operations. This position will be hybrid, located in Fairview Heights, IL. The Role: In this role, you will: - Perform tasks across the Project Management processes of initiating, organizing, integrating, planning, managing & controlling, developing and completing projects or programs. - Be accountable to the business for program execution, profitability, timeliness, and overall program success. - Track progress and ensures achievement of financial, schedule, technical and/or new business performance objectives. - Manage, coordinate, plan, organize, control, integrate, and execute a projects or collection of projects. - Support new business development activities and participate in developing strategic and financial plans for assigned business area. - Exercise discretion and independent judgment in the performance of duties set forth. - Exhibit sound interpersonal skills involving interfacing, coordinating and negotiating with company personnel, customers and suppliers. - Lead briefings and high-level meetings. - Interact frequently with senior-level executives and customers concerning projects, operational decisions, contracts, and strategies. - Utilize in-depth knowledge of DoD acquisition contracting approaches and practices. - Make decisions using sound judgment while complying with policies, procedures, appropriate principles and applicable state and federal laws and regulations. - Analyze, evaluate, develop and implement processes and systems within budget and adhere to time requirements and schedule. Who You Are: - You love finding new and creative ways to solve problems. - You’re always anticipating your customer’s needs and working to exceed their expectations. - You’re willing to put in the time and effort it takes to get the job done and get it done well. - You’re a good judge of how long projects take to complete, and always alert others if things get off track. Required Education, Experience, & Skills - Bachelor’s Degree and 8-10+ years of related experience. - Excellent program/project management skills with a high level of business and financial acumen and proven ability to manage scope and budget. - Communicate effectively both orally and in writing with customers, partners, and team members. - Provide leadership and program management oversight of a project team assuring the project meets financial, schedule, and technical objectives, and achieve the highest level of customer satisfaction. - Develop program/project plans to specify goals, staffing needs, schedule milestones, risks and contingency plans. - Communicate with all levels of senior management regarding program performance status (cost / schedule / resources / risk) as well as performance to annual financial objectives. - Utilize in-depth knowledge of DoD acquisition contracting approaches and practices. Preferred Education, Experience, & Skills - Ability to maintain a DoD Top Secret / SCI clearance. - Familiarity with AMC and/or USTRANSCOM; familiarity with 618 AOC operations. - Demonstrated success in a program management role. - PMP or other related certifications. - Defense industry experience; familiarity with the FAR. Pay Information Full-Time Salary Range: $136000 - $231200 Please note: This range is based on our market pay structures. However, individual salaries are determined by a variety of factors including, but not limited to: business considerations, local market conditions, and internal equity, as well as candidate qualifications, such as skills, education, and experience. Employee Benefits: At BAE Systems, we support our employees in all aspects of their life, including their health and financial well-being. Regular employees scheduled to work 20+ hours per week are offered: health, dental, and vision insurance; health savings accounts; a 401(k) savings plan; disability coverage; and life and accident insurance. We also have an employee assistance program, a legal plan, and other perks including discounts on things like home, auto, and pet insurance. Our leave programs include paid time off, paid holidays, as well as other types of leave, including paid parental, military, bereavement, and any applicable federal and state sick leave. Employees may participate in the company recognition program to receive monetary or non-monetary recognition awards. Other incentives may be available based on position level and/or job specifics. About BAE Systems Electronic Systems BAE Systems, Inc. is the U.S. subsidiary of BAE Systems plc, an international defense, aerospace and security company which delivers a full range of products and services for air, land and naval forces, as well as advanced electronics, security, information technology solutions and customer support services. Improving the future and protecting lives is an ambitious mission, but it’s what we do at BAE Systems. Working here means using your passion and ingenuity where it counts – defending national security with breakthrough technology, superior products, and intelligence solutions. As you develop the latest technology and defend national security, you will continually hone your skills on a team—making a big impact on a global scale. At BAE Systems, you’ll find a rewarding career that truly makes a difference. Electronic Systems (ES) is the global innovator behind BAE Systems’ game-changing defense and commercial electronics. Exploiting every electron, we push the limits of what is possible, giving our customers the edge and our employees opportunities to change the world. Our products and capabilities can be found everywhere – from the depths of the ocean to the far reaches of space. At our core are more than 14,000 highly talented Electronic Systems employees with the brightest minds in the industry, we make an impact – for our customers and the communities we serve. This position will be posted for at least 5 calendar days. The posting will remain active until the position is filled, or a qualified pool of candidates is identified.

Provide overall leadership and guidance for contract management activities for our contract supporting NIH professional services including program and operational management (annual reviews, performance improvement plans, conflict management)...