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Docplanner es un equipo multifuncional e internacional impulsado por una gran misión: ayudar a las personas a vivir más y de manera más saludable. Somos líderes en 13 países, ofreciendo una herramienta SaaS para más de 130 mil médicos activos. Colaboramos con más de 170 socios que se integran con nuestro software para conectar directamente con nuestro portal, en el que confían más de 80 millones de pacientes cada mes.
Integrations Expert
Location
Spain
Posted
54 days ago
Salary
0
Seniority
Mid Level
No structured requirement data.
Job Description
Integrations Expert
Doctoralia Spain
Role Description Como Especialista en Integraciones, tu trabajo tendrá un impacto directo en el mundo real. Serás la persona responsable de gestionar la magia técnica detrás de escena: desarrollo, prueba y activación de integraciones con proveedores externos. Colaborarás estrechamente con un equipo de producto top para crear soluciones únicas que conecten procesos y datos entre plataformas. - Puesta en marcha y planificación del proyecto: - Gestionar proyectos tecnológicos complejos desde los contactos iniciales hasta su puesta en producción. - Crear, compartir, actualizar y hacer seguimiento de los planes de proyecto con los socios. - Definir plazos, metodologías y los hitos del proyecto con una sólida gestión de riesgos e imprevistos. - Colaborar con los responsables de desarrollo de negocio y desarrollo comercial en la búsqueda y firma de nuevas alianzas en el mercado de PMS. - Coordinación con socios y partes interesadas: - Proporcionar toda la información y los materiales necesarios a los proveedores externos. - Actuar como punto de contacto para proveedores externos, guiándolos en los procesos de desarrollo de la integración y en la resolución de incidencias. - Establecer canales de comunicación eficaces con todas las partes interesadas, incluidos los equipos de soporte, ventas y producto. - Integración y gestión técnica: - Gestionar el proceso de integración desde la firma del acuerdo hasta su activación exitosa. - Mejorar la calidad y la fiabilidad de las integraciones existentes. - Realizar pruebas de aceptación y garantizar la calidad de las nuevas incorporaciones. - Colaborar con el equipo de producto en la priorización de la cartera de proyectos, el análisis técnico y la ejecución. - Gestionar y mantener los flujos de comunicación internos relacionados con las integraciones. - Soporte al socio, a los clientes y al equipo interno: - Brindar soporte a los socios y a los clientes durante las nuevas activaciones utilizando herramientas internas. - Gestionar los problemas que llegan al Servicio de Asistencia Técnica, utilizando herramientas internas para verificar las solicitudes. - Realizar un seguimiento con los desarrolladores, los equipos del cliente y los proveedores o socios para la resolución de problemas. - Documentación e informes: - Crear documentación técnica, análisis y manuales. - Participar activamente en la elaboración de informes para los equipos de desarrollo y para el seguimiento de los procesos. - Gestión multiproyecto y participación: - Gestionar múltiples proyectos en paralelo manteniendo un alto nivel de compromiso y calidad. Qualifications - Más de 3 años de experiencia demostrable como Responsable de Proyectos Técnicos. - Experiencia sólida en gestión de proyectos de software y liderazgo de equipos de desarrollo. - Amplio conocimiento tecnológico, con amor especial por los proyectos de integración de API y la comunicación entre sistemas. - Sólidas habilidades de gestión de proyectos y una atención al detalle digna de un relojero suizo. - Mente analítica y talento natural para la resolución de problemas. - Perfil autónomo, proactivo, con iniciativa propia y altamente orientado a los detalles. - Capacidad estelar para organizar el trabajo, crear buenas relaciones y comunicarte de maravilla tanto con perfiles de negocio como con desarrolladores. - Idiomas: Español nativo e Inglés fluido (mínimo B2/C1). Requirements - Conocimiento del mercado PMS/HIS en España. - Conocimiento de metodologías ágiles y herramientas de gestión de proyectos. - Experiencia en mejora de la eficiencia de la gestión de proyectos, en cualquiera de sus fases, haciendo uso de herramientas de IA. Benefits - Salario adecuado a tu experiencia. - Un equipo increíble que te acompañará y te apoyará en el camino. - Seguro médico privado. - Día de cumpleaños libre para pasar el día con tus seres queridos. - Clases de idiomas gratuitas. - Acceso ilimitado al chat de iFeel para apoyo en salud mental y bienestar emocional. - Modalidad 100% remoto en España. Company Description Docplanner es un equipo multifuncional e internacional impulsado por una gran misión: ayudar a las personas a vivir más y de manera más saludable. Somos líderes en 13 países, ofreciendo una herramienta SaaS para más de 130 mil médicos activos. Colaboramos con más de 170 socios que se integran con nuestro software para conectar directamente con nuestro portal, en el que confían más de 80 millones de pacientes cada mes.
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