AI Engineer Specialist (Virtual Assistant)

AI EngineerMachine Learning EngineerFull TimeRemoteMid Level

Location

Brazil

Posted

33 days ago

Salary

0

Seniority

Mid Level

No structured requirement data.

Job Description

AI Engineer Specialist (Virtual Assistant)

Nomad

Role Description Existimos para derrubar fronteiras e fazer o seu dinheiro “falar” inglês pelo mundo. O nosso produto chegou às lojas de aplicativos em novembro de 2020. De lá pra cá, mais de 3,8 milhões de pessoas descobriram com a Nomad as vantagens de uma vida financeira internacional sem fronteiras e a nossa jornada está apenas começando. Nos orgulhamos em lançar produtos e serviços inovadores, provando que é possível ser global sem dor de cabeça e que investir em dólar pode ser para todo mundo. Para quem é Nomad, não existe ponto final. Continuamos evoluindo, inventando e reinventando. Transformamos esforços individuais em grandes conquistas coletivas. Afinal, um legado significativo é construído por pessoas e resultados incríveis. Desbloqueie a sua jornada. Vem pra Nomad! Qualifications - Ampla experiência com desenvolvimento e operação de agentes conversacionais em produção — chatbots, assistentes virtuais ou sistemas de atendimento automatizado - Experiência com LLMs aplicados a domínios de negócio: prompt engineering, RAG (Retrieval-Augmented Generation), fine-tuning e avaliação de qualidade de respostas - Habilidades avançadas em Python para construção de pipelines de IA e integração com APIs de terceiros (Zendesk, Salesforce ou similares) - Capacidade de estruturar e manter bases de conhecimento (knowledge bases) que alimentam os agentes — curadoria, versionamento e atualização contínua - Experiência com métricas de qualidade de atendimento automatizado: CSAT, NPS, taxa de resolução, tempo médio de resposta - Experiência com GCP ou equivalente para deploy e operação de modelos em ambiente cloud - Capacidade de colaborar diretamente com times de produto, operações e CX para traduzir necessidades de negócio em soluções de IA. Requirements - Experiência com agentes em contextos regulados (finanças, saúde ou similares) - Conhecimento do mercado financeiro brasileiro (regulamentações CVM/BACEN, suitability) - Experiência com RAG aplicado a documentos financeiros (relatórios, prospectos, regulamentos de fundos) - Background em fintech, wealth management ou banco digital Benefits - Benefício flexível: Crédito mensal de R$1700 no cartão Flash para você usar com refeição, alimentação, cursos, mobilidade, academias e por aí vai. - Licença parental estendida: São 6 meses para pais e mães desbravarem o mundo com filhos(as) exclusivamente biológicos ou adotivos. - Auxílio-creche: R$475 mensais para filho(as) exclusivamente biológicos ou adotivos com até 5 anos de idade. - Parceria com Wellhub (ex-Gympass) e TotalPass que dá acesso a academias e até sessões de terapia. No TotalPass você também pode incluir até 3 dependentes, com ou sem vínculo familiar. - Day off de aniversário: No mês do seu aniversário você tem a liberdade de curtir o seu dia, do seu jeito, de folga remunerada. - Plano de saúde e odontológico: Da operadora Bradesco, sem nenhum custo para você. Se adicionar dependentes, 50% do valor é custeado pela Nomad. - Cliente VIP: Nomads têm taxa de serviço zero no aplicativo, acesso VIP no Nomad Lounge e cupom de indicação para outras pessoas abrirem a conta. - A Nomad também ajuda a cuidar do seu pet: Com a Guapeco, você tem acesso a benefícios para a saúde e bem-estar do seu bichinho. - Seguro de vida e mais benefícios: Além da cobertura do seguro de vida, há desconto em farmácias para você economizar comprando medicamentos. - Vale transporte opcional. - Mais bem-estar: No primeiro ano de trabalho você pode antecipar 5 dias de férias.

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