• Drive outstanding territory sales performance and product demand to ensure sales forecasts are met or exceeded within the LHM by building and sustaining strong, trusting relationships with customers and influencing key stakeholders. • Leverage company approved marketing resources to effectively demonstrate clinical value as a solution to address identified customer and patient needs. • Leverage payer acumen to educate on patient access and affordability options. • Analyze qualitative and quantitative market data to assess business opportunities and priorities. • Build LHM-specific business plan and account plans to drive growth. • Be the quarterback of the LHM team by setting the local strategy, collaborating with cross-functional LHM field partners, driving alignment, and ensuring priorities are set appropriately. • Collaborate within LHM to gain formulary status as necessary for key health systems and centers of excellence. • Influence variety of stakeholders, including C & D suite, across an account to drive adoption and pull through. • Build and strengthen business relationships with LHM partners, such as local infusion service providers. • Support critical educational initiatives within the LHM. • Effectively manage the territory budget. • Work to develop future thought leaders in the field in conjunction with the TLL. • Execute all work to the highest level of compliance and demonstrate JJIM Values as a role model within the LHM.

• Serve as the strategic owner of end-to-end capital sales management for targeted accounts in the assigned geography. • Identify and target new accounts and competitively sell the DUALTO™ System. • Drive capital installations through partnering with other J&J MedTech Surgery teams. • Build a strong DUALTO™ brand and relationship within flagship hospitals and health systems. • Structure and negotiate capital deals including rental, subscription, bundled services, and financing models. • Collaborate with strategic KAMs on enterprise accounts for seamless installation and adoption. • Maintain advanced product, market, and competitive knowledge to position differentiated solutions. • Apply CRM and digital tools to ensure forecast accuracy and accelerate decision cycles. • Lead product, technical, and clinical demonstrations to ensure sales and adoption of DUALTO™.

• Gain distribution and utilization of the Impella 5.5 (left sided treatment) • Manage EXCEL sites and clinicals on new Surgery, Heart Failure, ECMO technologies • Work collaboratively within the area to achieve quarter over quarter growth • Drive excitement and vision of heart recovery solutions with existing devices and future technologies • Call point(s): Cardiac Surgeons, Heart Failure Cardiologists, “Heart Team” (to include Interventional Cardiologists, Intensivists, & Perfusionists) • Staff major conferences: HFSA, AHA, STS, AATS, and ISHLT • Staff local heart failure symposiums • Build surgical vertical in established Impella programs – Full product portfolio

Role Description We are seeking a strong operator who is excited to help set the strategic direction of Attentive’s Revenue organization, primarily focused on Customer Success and our post-sales teams. You should be able to leverage data and AI, your strong business acumen, and operational rigor to create scalable systems and programs that will help transform the organization and drive revenue retention. You’ll work with key stakeholders to ensure the delivery of high quality initiatives that have an outsized impact on Attentive’s growth and overall customer experience. This position reports directly to our VP, GTM Strategy. What You’ll Accomplish - Translate leadership goals into clear short-term and long-term roadmaps with defined owners, timelines, and outcomes—ensuring cross-functional programs move from concept to measurable impact. - Own execution of strategic programs supporting our post-sales teams, primarily Customer Success, and drive forward the projects and initiatives needed to ensure success of those programs. - Regularly report on the effectiveness of these strategic programs to senior management, providing insights and recommendations for ongoing improvements. - Leverage AI to drive efficiency throughout the post-sales organization and champion AI opportunities across the organization. - Anticipate and address problems and opportunities proactively. Qualifications - 5+ years in business operations, consulting, or program/project management, preferably in a B2B SaaS environment. - Demonstrated ownership of ambiguous projects and self-defining objectives and priorities. - Strong analytical skills with the ability to pull together your own data to generate insights. - Strong organizational and project management skills, with the ability to manage multiple initiatives simultaneously in a fast-paced environment. - Proven ability to work effectively cross-functionally, building relationships and ensuring cohesive strategies towards common business goals. - AI-native and eager to deepen expertise in AI tools and apply them to your work. - Sense of ownership and urgency with objectives & priorities. - Excellent written and verbal communication abilities. - Deep understanding of SaaS go-to-market motions – especially across Customer Success, Services, and Support. Benefits - Competitive perks and benefits, from health & wellness to equity, to help you bring your best self to work. - The US base salary range for this full-time position is $130,000 - $180,000 annually + variable compensation + equity + benefits. - Our salary ranges are determined by role, level and location. Company Description Attentive® is the AI marketing platform for 1:1 personalization redefining the way brands and people connect. We’re the only marketing platform that combines powerful technology with human expertise to build authentic customer relationships. By unifying SMS, RCS, email, and push notifications, our AI-powered personalization engine delivers bespoke experiences that drive performance, revenue, and loyalty through real-time behavioral insights. - Recognized as the #1 provider in SMS Marketing by G2. - Partners with more than 8,000 customers across 70+ industries. - Leading global brands like Crate and Barrel, Urban Outfitters, and Carter’s work with us to enable billions of interactions that power tens of billions in revenue for our customers. - Distributed global workforce with employee hubs in New York City, San Francisco, London, and Sydney. - Consistently recognized for performance and culture, including Deloitte’s Fast 500, LinkedIn’s Top Startups, Forbes’ Cloud 100, Inc.’s Best Workplaces, and the Human Rights Campaign Foundation's Corporate Equality Index.