• Provide technical support and as needed response to customers, field technicians, and sales/account managers. • Participate in equipment start-ups, commissioning, and complex repair work. • Read and interpret mechanical drawings, flow diagrams, and schematics to identify issues and perform accurate repairs. • Troubleshoot and resolve mechanical, installation, or performance problems in the field. • Perform precision measurements using Verniers, Micrometers, and Dial Indicators. • Support Customer Account Managers in identifying parts for repairs, rebuilds, and warranty work. • Complete service reports, invoicing documentation, and administrative tasks accurately and on time. • Participate in trade shows, demonstrations, and customer training sessions. • Always maintain safe work practices and adherence to company safety policies. • Carry a company-issued cell phone and remain on call for customer emergencies.

• A Field Service Engineer works independently or with more experienced engineers in performing inspections, tuning, operational audits, pre-commissioning testing on boilers and environmental equipment, and writes estimates and proposals. • Collecting and evaluating field data. • Working with customers, account executives, vendors and sublet vendors with assistance and guidance from District Engineer or senior engineer. • Preparing technical reports including service and special reports. • Working as part of commissioning teams on project startups. • Performing site activities including: boiler inspections, condition assessments and boiler operation evaluations. • Providing construction technical support and outage management. • Works on estimates and proposals for equipment upgrades.

Description Account Specialist - Beneficial Electrification (Field-Based) Location: Mississippi (Field-Based - local travel required) Ready to make a difference? ICF is adding staff to its Beneficial Electrification team in the Southern US to support commercial and industrial equipment electrification programs. The ideal candidate will have a strong understanding of or interest in learning decarbonization opportunities and technologies for commercial and industrial buildings, facilities, and manufacturing processes. This position will play a significant role in the identification of electrification opportunities directly from conversations with commercial and industrial utility customers and onsite customer facility electrification assessments. Under the direction of the Electrification Program Manager, this position will assist in the recruitment and management of trade allies, including manufactures, distributors, and installers existing and emerging electric technologies that replace carbon-based fueled equivalents. The Account Specialist will conduct outreach to potential customers, assist customers and trade allies with completing rebate applications, and use CRM programs to track and report on program activity. Why you will love working here: - Quality of life: Flexible workplace arrangements, work-life balance - Investment of the community: Donation matching, volunteer opportunities - Investment in you: Tuition reimbursement, access to professional development resources, 401k matching, Employee Stock Purchase Plan - And many, many more (Ask your recruiter for more details!) What you will be doing: - Meet with commercial and industry business owners and/or operations/facilities/energy managers to introduce them to the program and identify electrification opportunities - Perform walk-through site assessments to identify electrification opportunities - Assist the ICF Program Manager with the tracking and reporting of project implementation, outreach activities, progress to made toward program goals - Identify issues, opportunities and lessons learned and contributing to the continuous improvement of the program design and delivery - Record activities and develop client facing reports using MS Office programs and industry specific software tools. - Recruit trade allies and develop productive relationships with trade allies, industry associations, and other key market stakeholders - Train trade allies on the support and financial incentives available to customers through the ICF implemented programs, and how to use the programs to advance their own business goals - Execute the marketing and engagement strategy, including presenting webinars, attending trade ally shows, and generating leads for the program - Support program participants, product suppliers, and/or installation contractors with the project application processes - Must have a reliable vehicle for local travel. Requirements are between 25% to 75% of the time. (reimbursement for mileage provided) What we need you to have (minimum qualifications): - Bachelor’s degree in Business, Environmental Science, Engineering, or a related field (candidates can substitute one year of experience for each year of education) - 5+ years of professional experience, with a strong preference for backgrounds in utilities, energy efficiency, Electrification, or commercial and industrial (C&I) sectors - Must possess a valid driver’s license and successfully pass a Motor Vehicle Records (MVR) check What we would like you to have: - Prior experience supporting the implementation of utility electrification or energy efficiency programs. - Previous sales or outreach experience, preferably in the commercial or industrial equipment, or related contractors industries. - Strong planning, organization, and supervisory skills - Time management skills to handle multiple priorities and flexibility to work limited overtime as needed - Self-motivated, able to manage own time minimal oversight - Team player with the ability to work in a fast-paced environment - Experience utilizing a CRM such as Salesforce or Microsoft Dynamics. Working at ICF ICF is a global advisory and technology services provider, but we’re not your typical consultants. We combine unmatched expertise with cutting-edge technology to help clients solve their most complex challenges, navigate change, and shape the future. We can only solve the world's toughest challenges by building a workplace that allows everyone to thrive. We are an equal opportunity employer. Together, our employees are empowered to share their expertise and collaborate with others to achieve personal and professional goals. For more information, please read our EEO policy. We will consider for employment qualified applicants with arrest and conviction records. Reasonable Accommodations are available, including, but not limited to, for disabled veterans, individuals with disabilities, and individuals with sincerely held religious beliefs, in all phases of the application and employment process. To request an accommodation, please email Candidateaccommodation@icf.com and we will be happy to assist. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.  Read more about workplace discrimination rights or our benefit offerings which are included in the Transparency in (Benefits) Coverage Act. Candidate AI Usage Policy At ICF, we are committed to ensuring a fair interview process for all candidates based on their own skills and knowledge. As part of this commitment, the use of artificial intelligence (AI) tools to generate or assist with responses during interviews (whether in-person or virtual) is not permitted. This policy is in place to maintain the integrity and authenticity of the interview process.  However, we understand that some candidates may require accommodation that involves the use of AI. If such an accommodation is needed, candidates are instructed to contact us in advance at candidateaccommodation@icf.com. We are dedicated to providing the necessary support to ensure that all candidates have an equal opportunity to succeed.   Pay Range - There are multiple factors that are considered in determining final pay for a position, including, but not limited to, relevant work experience, skills, certifications and competencies that align to the specified role, geographic location, education and certifications as well as contract provisions regarding labor categories that are specific to the position. The pay range for this position based on full-time employment is: $73,738.00 - $125,354.00 Mississippi Remote Office (MS99)

Benefits: - 401(k) - Company car - Flexible schedule - Free uniforms - Paid time off Do you like working with your hands? Do you enjoy variety in your work? Surface Experts Technician might be the job for you! Enjoy using your creativity to problem-solve repairs that typically take less than an hour. We Offer: - Pay range of $20 to $25 per hour includes base pay and performance-based bonuses - Monthly bonus program depending on add-on repairs - Direct four-week track to Surface Repair Technician - No weekends, late nights, or evenings (overtime is available) - Paid holidays and paid time off - Pain training Requirements - Experience working with your hands - This could be in construction, manufacturing, painting, or even a personal hobby - An ability to identify, compare, and recreate colors - Understanding color and how to match color is a large part of what we do Duties: - Display world-class customer service for tenants and property management staff - Track work progress and notes in our dispatch tool - Communicate with the support team with questions - Understand and utilize our unique 5-step repair process - Employ each tool in your custom tool-kit - Problem-solve repairs with creativity About Surface Experts Surface Experts is an all-inclusive surface repair service provider. We repair minor damage to surfaces like Floors, Countertops, Bathtubs, Cabinets, Appliances, Furniture, Elevator Panels … Almost Everything! Most repairs are simple and smaller than a dinner plate, yet our competition focuses on complete resurfacing. Our objective is to deliver a positive customer experience and cultivate lasting relationships. We focus on saving our customers time, money, and materials that would otherwise end up in a landfill. This position is temporarily remote.