ANDRITZ

• Plan, execute, and control projects to meet scope, schedule, cost, and quality objectives; oversee all aspects of delivery and act as the single point of contact for the customer. • Verify sales orders against customer PO and quotations (lead times, quantities, pricing, payment milestones) and ensure contract baselines are accurate and complete. • Interface effectively with customers, Sales, Purchasing, Engineering, Field Service, and other Andritz departments to satisfy requirements and maintain stakeholder engagement and communication cadence. • Manage order execution for accuracy and on‑time delivery within projected costs and margin targets; track performance and report progress to management. • Coordinate proposal development and contract changes (estimates, pricing, commercial terms) with the Proposal/Estimating group to ensure responsive, competitive, and compliant submissions. • Lead resource and supplier coordination across design, procurement, fabrication/manufacturing, logistics, and field service; visit Andritz shops or vendor facilities as needed to support execution. • Maintain required contract correspondence and project documentation per Allen‑Sherman‑Hoff procedures, including change logs, approvals, and records. • Uphold financial and contractual commitments for customer orders in support of Andritz goals; make decisions on returns, credits, and discounts within delegation of authority and escalate when appropriate. • Resolve technical and quality issues (ARMs/returns, corrective orders, over/under shipments) and negotiate settlements; drive corrective and preventive actions. • Ensure quality assurance and compliance: execute and retain ITPs, weld maps, NDE, pressure tests and related records consistent with contractual requirements. • Develop and manage procurement strategy (bid packages/RFQs, vendor selection, POs/subcontracts, expediting, logistics, material control) in partnership with Procurement. • Coordinate pre‑commissioning/commissioning planning, performance testing, and final turnover operations. • Participate in monthly contract reviews and provide clear, timely, status reporting.

• Perform a wide range of project- and service-related tasks for customers • Installing, commissioning, and starting up new systems • Delivering lifecycle support services • Responding to customer service inquiries • Resolving technical issues • Serving as a subject matter expert for ANDRITZ Products • Ensuring high customer satisfaction for North American product customers • Collaborating with other team members to ensure that technical matters are being satisfactorily addressed and resolved in a timely manner • Providing regular updates to customers regarding the status of their projects and service inquiries • Preparing and maintaining technical reports in accordance with project scope or service inquiry requirements • Ensuring that all project and service work is completed in compliance with company policies and procedures • Participating in training and professional development programs to stay up to date with new products and technologies

• Overseeing the representative network’s activities and strategies to increase the company's revenue. • Recruitment, Selection, and Onboarding of Reps • Provide ongoing technical training on products, applications, specifications, and competitive advantages • Set clear sales targets, quotas, and key performance indicators (KPIs) • Build and maintain strong, collaborative relationships with reps to foster loyalty and priority focus on the company's products • Develop and implement strategies to grow sales through the rep network • Manage contracts, commissions, and payments accurately and on time to maintain rep satisfaction.

• This position is responsible for executing maintenance assessments, performance studies, and action plans. • Key responsibilities include developing pre-engineering activities, managing startups, shutdowns, and overhauls, as well as reliability engineering, installation, and online monitoring of field instrumentation and process performance. • The role also involves implementing new maintenance and performance tools, supporting instrumentation and automation requirements within maintenance contracts, and collaborating with engineers from the Pulp & Paper divisions and customer teams both inside and outside the Andritz Group. • This role requires excellent reporting and presentation skills.

• Perform on-site diagnostics and troubleshooting of ash handling and material handling systems • Support installation, startup, shutdowns, and commissioning activities • Evaluate existing systems (ANDRITZ and competitor equipment) • Conduct multi-day site assessments to identify performance improvements • Deliver technical recommendations, system evaluations, and training • Build long-term customer relationships through hands-on support • Identify and develop aftermarket service, upgrade, and parts opportunities

• Provide continuous territory coverage and support via personal visits and phone contact to pursue both unit equipment and Aftermarket sales to include pellet mill rolls & dies and spare parts for the Feed and Biofuel Division of Andritz Inc. • Provide liaison between customer and appropriate departments to solve technical and commercial problems as quickly as possible; • Develop and execute specific customer strategies to either gain new business or further develop business on installed base; • Support preparation of sales proposals for both Aftermarket and unit equipment sales. Follow up and close on outstanding proposals; • Provide and maintain call reports and monthly reports on all sales activities in the territory; • Maintain CRM data base; • Maintain current knowledge on competitors and their activities in the territory. Share information with Sales Manager(s) and other Field Sales personnel; • Negotiate terms and conditions of sales with customers that meet Andritz requirements; • Develop key account strategies to assure competitive position and maximize order intake; • Monitor industry and competitive trends; • Interface with order execution and engineering personnel for transfer of new equipment orders; • Responsible for sales/equipment presentations at association/trade venues; • Build, develop, and grow business relationships vital to the success of on-going projects.

• Development of infrastructure for O&M staff • Ensure safe working condition in powerhouse for the staff • Ensure proper implementation of O&M procedures in powerhouse • Ensure availability of resources for staff to carry out day to day O&M activities in Powerhouse • Budget planning for the site O&M expenses • Authorize issue of work permits • Authorize purchase of material and issue of material from store • Act as key person between ANDRITZ and Client for all practical purposes • Authorize annual maintenance schedule and annual overhaul plan • Oversee day to day O&M activities at powerhouse and Dam • Liaising with local community and local authorities for proper functioning of the O&M contract

• Overseeing the sales team's activities and strategies to increase the company's revenue. • Recruitment, Selection, and Onboarding of Reps. • Evaluate existing Rep Network. • Provide ongoing technical training on products, applications, specifications, and competitive advantages. • Set clear sales targets, quotas, and key performance indicators (KPIs). • Build and maintain strong relationships with reps.

• Collaborate with cross-functional teams to service customers • Conduct on-site evaluations and develop solutions • Prepare technical reports and coordinate site visits • Work with Product Development and suppliers for unique solutions

• Provide sales coverage for the South Central USA region • Build new and long-term relationships with customers • Improve account growth through understanding of clients' objectives • Drive client retention and satisfaction throughout the territory • Serve as a liaison between the client and internal teams