Role Description As a Revenue Cycle Underpayment Specialist, you hold a pivotal position in ensuring hospitals receive accurate compensation for the services they provide. Your role involves examining hospital claims to verify proper reimbursement and working with stakeholders to resolve issues and optimize reimbursement processes while adhering to regulatory guidelines and organizational policies. Strong analytical skills, attention to detail, and problem-solving skills are essential in this role. Responsibilities - Research pricing/fee schedules by accessing and reviewing payer contracts - Investigate reasons for discrepancies, such as payment variances, coding errors, billing discrepancies, or incorrect application of payer policies/pricing - Contact commercial payers to obtain missing information, explain and resolve underpayments, and arrange for payment or adjustment processing on behalf of the client - Prepare and submit correspondence such as letters, emails, faxes, online inquiries, appeals, adjustments, reports, and payment posting - Maintain thorough documentation, including root cause of underpayment issues, trends, outcomes, and lessons learned to support ongoing improvement efforts and knowledge sharing within the organization - Actively participate in discussions, meetings, and brainstorming sessions where team members contribute insights and suggestions for improving processes - Demonstrate a commitment to upholding ethical standards and compliance with relevant regulations and guidelines in all reimbursement optimization activities - Other duties as assigned Qualifications - High school diploma or equivalent required Requirements - Investigative and problem-solving skills to identify underpayments and discrepancies - Strong analytical abilities to dissect complex guidelines and understand their implications on claims reimbursement - Ability to navigate and interpret various commercial payer policies - Detail-oriented approach to ensure accuracy in applying guidelines and documenting findings for audit and compliance purposes - Effective communication skills to collaborate with internal teams, payers, and external stakeholders - Experience with healthcare billing software and databases (EPIC, Cerner, Meditech) - Familiarity with legal and regulatory frameworks governing healthcare reimbursement, such as HIPAA, CMS regulations, and state-specific requirements - Moderate computer proficiency including MS Excel, Word, and Outlook - Possess technical proficiency to work on multiple computer screens and software applications simultaneously - Previous experience working in a remote environment Work at Home Requirements - A quiet, distraction-free environment to work from in your home - A secure home internet connection with speeds >20 Mbps for downloads and >10 Mbps for uploads is required - The workspace area accommodates all workstation equipment and related materials and provides adequate surface area to be productive - Employment is contingent upon eligibility to work in the U.S., employment history verification, and a background check Benefits - Competitive compensation with eligibility for a quarterly bonus - Comprehensive medical, dental, vision, and life insurance benefits from day 1 - 12 paid holidays and flexible paid time off - 401(k) with company match - Employee Resource Groups that build community - Career growth opportunities - An excellent work/life balance

• Develop and implement revenue strategies for a portfolio of franchise hotels. • Analyze market trends, demand patterns, and performance data to inform pricing and distribution decisions. • Collaborate with internal teams and hotel partners to optimize revenue across all segments and channels. • Provide strategic guidance on sales and marketing initiatives, including group, corporate, and wholesale segments. • Monitor and enhance system connectivity and data integrity across platforms. • Support forecasting, budgeting, and performance reporting processes. • Serve as a trusted advisor to hotel stakeholders, adapting to portfolio changes as needed.

Job Description: We are seeking a Sr. Revenue Operations Analyst (Data & Systems) to own the quality, reliability, and usability of data across our revenue systems by elevating the quality of processes driving key data points in our Salesforce and Revenue Tech stack. This role will begin with a deep focus on Salesforce data integrity and evolve into designing how data flows seamlessly through the entire go-to-market (GTM) motion, ensuring reps have the right data at the right moment to drive productivity and revenue outcomes. This is a high-impact role at the intersection of systems, process, and analytics. This role is ideal for someone who wants to move beyond reporting into shaping how revenue teams operate. Who you’re committed to being: - A Guardian of Data Integrity: You are committed to a "data quality mindset," obsessing over the accuracy and completeness of information as it flows across the entire tech stack to ensure it remains a reliable foundation for business decisions. - A Strategic Architect of Efficiency: You are dedicated to designing frictionless processes that bridge the gap between technical data flows and the representative experience, ensuring that every operational change directly fuels pipeline growth and forecasting precision. - A High-Ownership Results Driver: You take full accountability for the end-to-end execution of complex, cross-functional initiatives, reliably delivering high-quality outcomes even when navigating the ambiguity of a fast-paced environment. - An Impact-Focused Prioritizer: You are committed to quantifying the value of every project, utilizing your attention to detail and analytical skills to manage multiple concurrent initiatives and focus your energy on the highest-value improvements for the organization. What you’ll do: - Immediately audit and remediate data quality issues across Salesforce (accounts, contacts, opportunities, activities) - Partner with Sales, Marketing, Partnerships, and Customer Success to identify critical data gaps impacting pipeline visibility and forecasting. - Partner with Enterprise Technology and Data Governance teams to build scalable processes for ongoing data hygiene (automation, monitoring, alerting) - Identify where data friction exists and recommend process improvements to streamline workflows. Partner with Enablement to align workflows with rep behavior and adoption. - Optimize field design, page layouts, and automation to reduce rep burden while improving data capture. Define and enforce data governance standards (field usage, required fields, validation logic, deduplication rules). - Own how data moves across GTM systems directly impacting reps - Propose solutions that encompass the rep and leader perspective - Own enrichment strategy (third-party data, firmographics, technographics) and design “just-in-time data delivery” providing the insights at key moments Experience you’ll bring: - Experience working cross-functionally with Sales, Marketing, and Customer Success teams - Sophisticated proficiency in Excel and Salesforce reporting. Ability to pull data, analyze, and translate into actionable insights. Snowflake and Tableau are a plus. - Experience with data enrichment tools (e.g., ZoomInfo, Dun & Bradstreet) and deduplication strategies - Familiarity with sales engagement platforms (Gong, LinkedIn Sales Nav, ZoomInfo) Requirements: - 4+ years in Revenue Operations or Sales Operations roles in SaaS environment - 4+ years Salesforce (data model, reporting, automation, governance); CPQ or related Quoting tool experience - Led governance and optimization of Salesforce data ecosystem, including enrichment tools, integrations, and data quality frameworks to ensure reliable reporting, territory integrity, and pipeline accuracy - Skilled in documenting business processes, to align technical and business requirements. Experience utilizing Jira, Confluence, and/or Lucidchart for requirements and process documentation - This is a remote role; however, applicants located within 45 miles of our Westlake/Dallas, TX office should expect to work on-site Tuesday through Thursday, with remote flexibility on Mondays and Fridays. This approach enables more effective collaboration, quicker decision-making, and a stronger culture, while still providing flexibility. Why you’ll love working here: - We work in a blended environment that supports collaboration, flexibility, and connection across teams. - We are mission-driven, shaping the future of tech upskillling and delivering impact that matters. - We foster a culture of inclusion and belonging, where everyone can contribute and thrive. - We are always learning, creating an environment where you can take on new challenges, expand your skills, and grow with purpose. - Benefits include competitive compensation, bonus eligibility, comprehensive medical coverage, unlimited PTO, wellness reimbursement, professional development funds, and more. About us:Pluralsight provides the only learning platform dedicated to accelerating the technology skills and capabilities of today’s tech workforce. Thousands of companies, government organizations and individuals around the world rely on Pluralsight to support critical technology skill development in areas that are crucial to innovation including artificial intelligence, cloud computing, cybersecurity, software development, and machine learning. We offer highly curated content developed by vetted technology experts, industry leading skill assessments, and hands on, immersive learning experiences designed to help individuals skill-up faster. Physical Requirements:This role is primarily performed in an office or home office setting and involves standard computer-based work. EEOC & Accommodations Statement:Bring yourself. Pluralsight is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or veteran status. We also consider qualified applicants with criminal histories, consistent with EEOC guidelines and local laws. If you need an accommodation to apply, interview, or perform essential job functions, please visit the bottom of our website to learn how to request an accommodation. Learn more about our commitment to diversity, equity, inclusion, and belonging in our DEIB Report. Pay Transparency:The annual US base salary range for this role is $98,800 - $130,000 USD. Actual compensation will depend on location, skills, experience, and other factors. Additional benefits and bonuses may apply. Applications must be submitted within 90 days after the initial posting date to be considered. Recruiting Scam Notice:Please be aware of recruiting scams. We’ll only contact you from an @pluralsight.com email or verified channels. We never ask for sensitive personal info or payments as part of the hiring process. All openings are posted on our Careers page. #LI-DV1 #LI-Remote

Company OverviewDeepgram is the leading platform underpinning the emerging trillion-dollar Voice AI economy, providing real-time APIs for speech-to-text (STT), text-to-speech (TTS), and building production-grade voice agents at scale. More than 200,000 developers and 1,300+ organizations build voice offerings that are ‘Powered by Deepgram’, including Twilio, Cloudflare, Sierra, Decagon, Vapi, Daily, Cresta, Granola, and Jack in the Box. Deepgram’s voice-native foundation models are accessed through cloud APIs or as self-hosted and on-premises software, with unmatched accuracy, low latency, and cost efficiency. Backed by a recent Series C led by leading global investors and strategic partners, Deepgram has processed over 50,000 years of audio and transcribed more than 1 trillion words. There is no organization in the world that understands voice better than Deepgram. Company Operating RhythmAt Deepgram, we expect an AI-first mindset—AI use and comfort aren’t optional, they’re core to how we operate, innovate, and measure performance. Every team member who works at Deepgram is expected to actively use and experiment with advanced AI tools, and even build your own into your everyday work. We measure how effectively AI is applied to deliver results, and consistent, creative use of the latest AI capabilities is key to success here. Candidates should be comfortable adopting new models and modes quickly, integrating AI into their workflows, and continuously pushing the boundaries of what these technologies can do. Additionally, we move at the pace of AI. Change is rapid, and you can expect your day-to-day work to evolve just as quickly. This may not be the right role if you’re not excited to experiment, adapt, think on your feet, and learn constantly, or if you’re seeking something highly prescriptive with a traditional 9-to-5. The OpportunityDeepgram is hiring a Revenue Operations Analyst to join our RevOps team at a rapidly scaling AI company. This is a hands-on role, focused on executing and improving the systems and processes that power our revenue engine. You’ll support our go-to-market teams by ensuring accuracy across quoting, billing, usage tracking, and reporting—while proactively identifying ways to make operations more scalable over time. What You'll Do - Support Quote-to-Cash processes, including: - Supporting CPQ workflows to ensure deals are configured and quoted correctly - Reviewing order forms and amendments for accuracy and compliance - Provisioning customer contracts, subscriptions, and usage entitlements into internal systems - Support billing, invoicing, and monetization workflows in partnership with Finance - Reconcile customer usage, billing, and revenue data across CRM, product, and finance systems - Serve as a hands-on Salesforce administrator: - Build and maintain reports and dashboards - Support flows, automations, and system enhancements - Help maintain data quality and governance standards - Triage, prioritize, and execute a wide range of RevOps requests - Proactively identify inefficiencies and manual processes and help implement improvements - Leverage AI tools and automation to increase operational efficiency - Contribute to documentation and scalable RevOps processes as the company grows It’s Important to Us That You Have - 3–4+ years of experience in GTM Engineering, Revenue Operations, Sales Operations, or a related role - Strong hands-on Salesforce experience (admin, reporting, flows, automations) - Incredible AI curiosity and capability, using tools like Cursor and Claude to optimize workflows and improve processes. It Would Be Great If You Had - Experience at a hyper-growth SaaS or AI company. - Experience with CPQ (Salesforce CPQ or similar quoting tools). - Familiarity with contract generation tools (e.g.,DocuSign Gen). - Strong analytical and problem-solving skills with high attention to detail. - Comfort working in ambiguity at a fast-growing startup. - Strong cross-functional communication and stakeholder management skills. Benefits & Perks* Holistic health - Medical, dental, vision benefits - Annual wellness stipend - Mental health support - Life, STD, LTD Income Insurance Plans Work/life blend - Unlimited PTO - Generous paid parental leave - Flexible schedule - 12 Paid US company holidays - Quarterly personal productivity stipend - One-time stipend for home office upgrades - 401(k) plan with company match - Tax Savings Programs Continuous learning - Learning / Education stipend - Participation in talks and conferences - Employee Resource Groups - AI enablement workshops / sessions *For candidates outside of the US, we use an Employer of Record model in many countries, which means benefits are administered locally and governed by country-specific regulations. Because of this, benefits will differ by region — in some cases international employees receive benefits US employees do not, and vice versa. As we scale, we will continue to evaluate where we can create more alignment, but a 1:1 global benefits structure is not always legally or operationally possible. Backed by prominent investors including Y Combinator, Madrona, Tiger Global, Wing VC and NVIDIA, Deepgram has raised over $215M in total funding. If you're looking to work on cutting-edge technology and make a significant impact in the AI industry, we'd love to hear from you! Deepgram is an equal opportunity employer. We want all voices and perspectives represented in our workforce. We are a curious bunch focused on collaboration and doing the right thing. We put our customers first, grow together and move quickly. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, gender identity or expression, age, marital status, veteran status, disability status, pregnancy, parental status, genetic information, political affiliation, or any other status protected by the laws or regulations in the locations where we operate. We are happy to provide accommodations for applicants who need them.