• Develop and refine product strategy aligned with business goals. • Define and communicate product vision. • Set and track KPIs to measure product performance. • Analyze financial and business metrics to inform decisions. • Conduct market and competitor analysis. • Identify and systematize customer pain points. • Drive product discovery and solution validation. • Build business cases for product initiatives. • Own end-to-end product development from ideation to launch. • Build and maintain short- and long-term product roadmaps. • Define product requirements and specifications. • Ensure timely, high-quality delivery within budget. • Lead collaboration across engineering, design, marketing, and sales. • Communicate product strategy, updates, and results to stakeholders. • Mentor junior product managers and support team development.

• Experience with customer communication platforms, marketing technology, or lifecycle engagement systems • Define and evolve platform standards for governance and policy across channels • Drive platform reliability, observability, and deliverability health, ensuring high availability and consistent performance • Drive integration of external systems such as product usage data, account data, analytics, and ML services • Ensure strong platform observability and deliverability health, identifying risks and opportunities for improvement • Conduct market, competitive and trend analysis to inform product opportunities • Define and own product success metrics and KPIs, and use data to drive continuous improvement • Collaborate with peer Product Managers, research, user experience design, technical architecture, and engineering to ensure foundational capabilities enable personalization, experimentation, and multi-channel orchestration • Partner with Legal, Privacy, Security, and regional teams to ensure global compliance and trusted delivery at scale • Translate long-term vision into clear, actionable platform milestones while managing technical dependencies and tradeoffs • Communicate platform strategy, risks, and progress effectively to leadership and cross-functional stakeholders

• Work closely with the Principal Product Owner to gather, document, and validate business and user requirements • Assist in backlog grooming by organising, refining and maintaining requirement artefacts • Partner with Client Success, Solutions, Sales, and SMEs to collect feedback • Analyse workflows and user journeys across the Ethixbase360 ecosystem

• Own and define the product roadmap for the EASI microgrid design & optimization software • Collaborate with software engineers to define and prioritize feature development, ensuring alignment with business goals • Lead user research efforts to gather insights from project developers, EPCs, and internal stakeholders to improve EASI user experience • Define clear product requirements, use cases, and technical specifications for software enhancements • Work closely with UX/UI designers to optimize workflows and improve usability • Drive go-to-market strategies for new EASI features, including customer onboarding, training, and documentation • Work closely with hardware engineers and product teams to ensure accurate technical specifications for product components are integrated into EASI • Ensure seamless data interoperability between EASI and BoxPower’s hardware solutions • Develop and maintain product documentation, technical data sheets, and data models that support hardware-software integration • Monitor and implement updates to EASI based on changes in product specifications, certifications, or availability