• Administer and maintain Azure and Power Platform environments, ensuring high availability, performance, and compliance. • Configure, monitor, and optimize resources including Logic Apps, Functions, and Power Automate flows. • Support the design and implementation of CI/CD pipelines (GitHub Actions, Jenkins, Azure DevOps) for secure and efficient deployments. • Apply and maintain automation frameworks (Power Platform, Azure Automation) to reduce manual intervention and improve operational consistency. • Implement and oversee security monitoring, incident response, and compliance reporting aligned with federal O&M standards. • Utilize observability tools to track performance, identify anomalies, and ensure service continuity. • Collaborate with developers, engineers, and cybersecurity personnel to support system integration and modernization initiatives. • Participate actively in Agile Scrum meetings and manage individual tickets through Rally or similar tools, ensuring clear and timely communication across development, engineering, and cybersecurity teams. • Assist with AI agent orchestration and integration of intelligent automation technologies (e.g., Copilot Studio) into system management workflows. • Participate in routine system audits, patching, and updates to maintain compliance with organizational and regulatory requirements. • Maintain system documentation and contribute to continuous improvement of processes and procedures.

• Own the administration and optimization of billing systems (Zuora, Stripe), including product catalogs, pricing, subscriptions, invoicing, payments, and revenue workflows • Ensure data accuracy and integrity across billing platforms, supporting reconciliations, month-end close, and financial reporting • Manage system configurations, environments (dev/QA/UAT/prod), and user access to support cross-functional teams (Finance, Ops, Customer Success) • Design and maintain integrations between billing systems, Salesforce, and internal tools, ensuring reliable and scalable data flows • Troubleshoot system and integration issues, monitor data syncs, and resolve discrepancies across platforms • Drive automation and process improvements using tools like Workato to streamline billing operations and the customer lifecycle • Partner with Engineering, Finance, and Operations to enhance systems, support data migrations, and implement scalable, compliant solutions

• Collaborate in Shift Rotations: Respond to product service alerts and incidents especially for WHM/cPanel services, ensuring rapid and effective solutions. • Troubleshoot Production Issues: Utilize tools like Prometheus, Grafana, and Kibana, with full access to our infrastructure, to debug and resolve complex production issues. • Maintain Linux Servers: Handle regular maintenance tasks to keep our Linux servers operating at peak performance. • Enhance Our Tools and Software: Continuously and rapidly improve the tools and software stack, with a strong focus on efficiency. • Drive Automation Across Projects: Optimize and automate processes using scripting and Ansible, boosting team productivity. • Solve Complex Technical Problems: Deep dive into the technical stack of WHM/cPanel products, identify and document root causes of any imperfections, and work collaboratively with your team and others to resolve them.

Role Description The Senior Azure & Hybrid Systems Administrator will serve as a technical leader in implementing, securing, and managing Meriton’s Azure cloud and hybrid infrastructure. This role is responsible for the full lifecycle of cloud and on-premises systems, ensuring secure, scalable, and highly available environments across the organization. This position will focus on cloud architecture, hybrid server management, security and compliance, and automation, while ensuring seamless integration across enterprise applications and business systems. The ideal candidate brings deep expertise in Microsoft Azure, hybrid infrastructure (including Azure Arc), and modern service management practices, with the ability to bridge legacy systems and cloud-native solutions. This role will play a key part in driving infrastructure modernization initiatives, including server lifecycle management, vulnerability remediation, backup and disaster recovery, and migration of on-premises workloads to Azure. Essential Duties and Responsibilities - Cloud & Infrastructure - Design, implement, and manage secure Azure cloud infrastructure across IaaS, PaaS, and SaaS environments. - Create and manage Azure resources including VMs, storage, networking, and identity services. - Plan and execute migrations of servers and applications from on-premises to Azure, optimizing performance and cost. - Integrate Azure with enterprise applications, databases, and third-party SaaS platforms. - Manage hybrid and multi-cloud environments, including the use of Azure Arc for centralized governance. - Server & Systems Management - Maintain and support on-premise and cloud-based server environments across their full lifecycle. - Perform server patching, updates, system hardening, and performance optimization. - Implement and manage backup and disaster recovery solutions to ensure business continuity. - Monitor system health, capacity, and availability to meet uptime requirements. - Security & Compliance - Implement and enforce cloud and infrastructure security standards (IAM, encryption, threat detection). - Identify, prioritize, and remediate vulnerabilities across systems and environments. - Ensure compliance with internal governance policies and external regulatory requirements. - Support security monitoring, alerting, and incident response activities. - Operations & Automation - Provide 24x7 operational support for mission-critical systems, ensuring high availability and reliability. - Automate infrastructure provisioning and system management using IaC tools (Terraform, ARM, Ansible). - Apply IT Service Management (ITSM) practices (e.g., incident, change, problem management). - Collaborate with development, security, and business teams to support DevOps and CI/CD initiatives. - Lead troubleshooting and resolution of complex infrastructure and integration issues. - Continuously evaluate and adopt new technologies and best practices in Azure and cloud operations. - Other Duties - Regular, consistent and necessary to meet the needs of the business. - Assists the leadership of the C-Level team and other team members with various research projects and/or special projects. - Performs other duties and responsibilities as assigned. - Must conduct self in an ethical, legal, and responsible manner at all times. - Must adhere to the policies, principles, and guidance within the Employee Handbook and Code of Conduct. Qualifications - 5–7+ years of experience in systems administration, cloud engineering, or infrastructure roles. - Proven expertise in Microsoft Azure, including design and management of IaaS, PaaS, and hybrid environments. - Strong background in integrating cloud platforms with enterprise systems (ERP, CRM, SaaS). - Hands-on experience managing Windows/Linux server environments across cloud and on-premises. - Strong understanding of server lifecycle management, including patching, upgrades, performance tuning, and decommissioning. - Experience with backup, restore, and disaster recovery strategies in enterprise environments. - Familiarity with virtualization platforms and hybrid infrastructure management (including Azure Arc). - Experience with vulnerability management and remediation processes. - Skilled in monitoring, alerting, and capacity management to ensure high uptime. - Experience with IT Service Management (ITSM) practices (e.g., ITIL). - Proficiency in scripting and automation (PowerShell, Python, Bash, Azure CLI). - Experience with infrastructure as code (IaC), automation frameworks, and DevOps workflows. - Proven ability to troubleshoot complex, cross-system infrastructure and integration issues. - Experience providing 24x7 operational support in enterprise environments. - Experience maintaining on-premise infrastructure and migrating workloads to cloud (SaaS, PaaS, IaaS). - Strong knowledge of networking, firewalls, and cloud-based security frameworks. - Relevant certifications (Azure Solutions Architect Expert, Microsoft Certified: Azure Administrator Associate, Windows Server Hybrid Administrator Associate (or equivalent Windows Server certification), ITIL) are highly desirable. - Must be proficient in the Microsoft Office Suite, including Outlook, Excel, PowerPoint and Word. Work Environment - The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. - Reasonable accommodations may be made to enable individuals with disabilities to perform the essentials functions. - The noise level in the work environment is usually moderate. - The workplace is in a corporate office environment and the temperature in the work environment is usually moderate. - The position’s primary office is affiliated with the Shared Services, Irving, TX office; however, telework or work at home, on the road, or in a satellite location for portions of the workweek may occur, depending upon project needs and requirements in coordination with your direct supervisor and/or most senior leader of your department. - Occasional travel may be required. Physical Demands - Must be able to walk, bend, stand, and reach constantly during a workday. - Must be able to lift 15 – 20 lbs. - Standing for long periods of time (4-5 hours) occasionally. - Must be able to travel via plane or car to events. Company Description Meriton is an Equal Opportunity Employer. Employment practices will not be influenced or affected by an applicant’s or employee’s race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information, sexual orientation, gender identity or expression, veteran status or any other legally protected status. Reasonable accommodations will be made for qualified individuals with disabilities unless doing so would result in an undue hardship. Salary ranges listed are dependent upon a candidate’s qualifications, experience, internal equity, and the budgeted amount for the specific role and location.