• Own and execute a forward-thinking IT roadmap that supports company growth, security, and operational efficiency • Administer and optimize Google Workspace, Electric AI, JumpCloud, and Check Point as the foundation of our IT and security stack • Oversee all user provisioning, deprovisioning, and access controls through JumpCloud, ensuring zero-trust principles are followed • Manage endpoint protection, network security, and threat response using Check Point; partner with security vendors to maintain 24/7 coverage • Leverage Electric AI to streamline onboarding, offboarding, app access, device management, and IT support workflows • Establish and maintain IT policies, approval processes, and compliance standards across all tools and platforms • Own all software vendor relationships, renewals, and procurement approvals to control costs and reduce risk • Serve as the escalation point for IT issues, lead helpdesk operations, and ensure fast resolution times for all employees • Plan and execute infrastructure upgrades, new tool rollouts, and technology initiatives from start to finish

Title: Associate Director Strategic Business Solutions PMO - Remote, United Kingdom - Remote, Belgium - Remote, Poland - Remote, Ireland - Remote, Netherlands Full time Remote Lead complex, strategic global programs that support Thermo Fisher Scientific’s growth, transformation, and operational excellence. This role operates as a key partner to senior leadership, driving high-impact initiatives across geographies and functions. You will play a critical role in delivering business transformation, system implementations, and process optimization programs while fostering a culture of collaboration, accountability, and innovation. Key Responsibilities - Lead the planning and execution of complex, strategic global programs, ensuring alignment with business objectives and delivery against agreed timelines, budget, and quality standards. - Provide leadership across multiple cross-functional and geographically dispersed teams, ensuring effective collaboration and clear management of interdependencies. - Partner with senior leadership to define program scope, objectives, success metrics, and delivery strategy. - Develop, maintain, and govern comprehensive project plans, including Work Breakdown Structures (WBS), resource strategies, key milestones, and critical dependencies. - Own end-to-end program financials, including budget development, forecasting, tracking of actuals, and proactive management of variances. - Establish and drive robust risk and issue management practices, ensuring timely escalation and transparent communication to senior stakeholders. - Oversee and actively manage cross-project interdependencies, optimizing scope, schedule, budget, and resource utilization across the program portfolio. - Analyze complex data and business challenges to inform decision-making and ensure effective implementation of solutions. - Act as the primary point of contact for program status, providing clear, concise reporting on progress, risks, and performance. - Ensure delivery of all program outputs in accordance with organizational standards for quality, compliance, and cost, while meeting stakeholder expectations. - Build, lead, and support high-performing teams, fostering a culture of accountability, collaboration, and continuous improvement. - Contribute to the development of PMO capabilities, including supporting recruitment, onboarding, coaching, and mentoring of project management staff. Program Scope & Exposure - Deliver initiatives spanning digital transformation, strategic business programs, clinical operational system implementations, process optimisation, regulatory compliance, and M&A integrations. - Work across global stakeholders and functions, with exposure to senior and executive leadership teams. Requirements - Advanced degree with 6+ years of experience, or Bachelor’s degree with 8+ years of experience managing complex, global programs and project initiatives. - Degree in business, engineering, science, or a related field preferred. - Strong experience leading cross-functional teams within a matrixed, global organization. - Demonstrated success delivering large-scale initiatives such as digital transformation, system implementations, or business integrations. - Strong understanding of project and program management methodologies and best practices. - Experience in business functions such as finance operations, clinical operations, customer service, or related areas. - Proven leadership capability with experience building, developing, and influencing teams. - Excellent communication skills, with the ability to engage and influence stakeholders at all organizational levels. - Excellent proven vendor and in-house management skills in software product delivery and implementation - Strong analytical, problem-solving, and decision-making capabilities. - Demonstrated ability to manage multiple high-priority programs simultaneously. - Experience with project management tools and systems (e.g., Planview or similar). - Strong change management and stakeholder engagement expertise. - Experience applying AI and automation to improve business processes and operational efficiency. - Adaptability to changing business needs and dynamic project environments. - Experience in regulated or GCP environments preferred, CRO background advantageous. - Project Management certifications (e.g., PMP, PRINCE2, Agile, Safe ) highly desirable. - Change Management certification (e.g., Prosci) a plus. - Proficiency in English required (C level preferred) ; additional languages beneficial. - Ability to travel up to 25% as required. Success Measures - Consistent delivery of global programs on time and within budget. - Achievement of measurable business outcomes (e.g., cost savings, process efficiencies, system adoption). - High levels of stakeholder satisfaction and sustained executive alignment. Why This Role This position offers the opportunity to work on high-impact, enterprise-level initiatives with direct exposure to global leadership. You will play a pivotal role in shaping and delivering strategic transformation programs that drive meaningful business outcomes across the organization.

• Drive customer engagement and maximize product adoption for key Advarra technology solutions • Develop and execute strategies for user adoption and customer experience optimization • Build and maintain strong relationships with clients for proactive engagement • Manage support of adoption programs, workshops, and resources for clients • Leverage product usage analytics to identify trends and opportunities • Collaborate with Product, Commercial, Marketing, and Client Success teams • Identify and cultivate customer champions for success stories • Provide input to Product Management on feedback and product enhancements

• Lead a broad range of activities to grow the firm’s consultancy business within the pharmaceutical sector • Develop and execute strategy • Drive business and product development • Oversee resource recruitment and development • Support sales and marketing efforts • Deliver internal and external training • Provide leadership in project management • Develop a comprehensive strategic plan to support the growth and development of SGS consultant services in NAM for Pharmaceutical and its supply chains sector • Define and execute the roadmap to convert strategy into action with key milestones to drive business expansion • Participate in marketing-led exercises to demonstrate thought leadership and market penetration • Provide Technical Support to sales team • Assist VP in the development and implementation of comprehensive strategic and tactical plans for pharmaceutical sector • Determine the resource requirements to grow the business. • Support the recruitment of consultants/experts • Ensure the technical operation and resources are equipped to deliver against key milestones and in accordance to customer KPIs • Work closely with the Global team to translate global initiatives in the NAM market • Identify skill gaps and lead the training and mentoring of existing resources • Expand the service offering beyond consultant services • Maintain competence and consultant credentials for agreed schemes by taking additional and/or refresher course(s) • Partner with Sales and Marketing teams to define and implement go-to-market strategies • Provide technical advice to sales, marketing, operations, and management as required • Coordinate with Key Account Specialists to ensure projects are scheduled in a timely manner • Perform consultant services as needed • Ensure the consultants/experts adhere to SGS global/local Procedures and closely follows specific procedures • Support and respond to client inquiries on all technical matters regarding pharmaceutical consultants • Development of systems, processes, and procedures to effectively deliver the service • Proactively identify opportunities to improve efficiencies • Collaborate closely with other business sectors and functional areas to ensure effective management of resources. • Establish a winning collaborative culture that embraces change, risk taking, and innovative thinking.