Role Description We are currently looking for a Claims Medical Only Representative who has a passion to provide outstanding administrative, claim and customer support. Do you love learning how things work and being part of a team with shared goals? You may be an excellent fit for this exciting role! How you'll make an impact - Make a difference by communicating effectively with claimants and clients to build relationships and make connections. - Accurately set reserves, make payments and document file activity by working with clients, claimants, vendors, field personnel and other internal or external resources. - Provide fair, equitable and timely claim disposition, consistent with our standards. - Use analytical skills to make decisions and resolve issues inherent in handling claims. Qualifications - High School Diploma or GED - Minimum of 1 year related experience required - Appropriately licensed and/or certified in all states in which claims are being handled - Knowledge of claims investigation, settlement procedures, applicable state laws and accepted industry standards and practices - Computer experience with related claims and business software Requirements - Minimum of 1 year related experience - Appropriately licensed and/or certified in all states in which claims are being handled Benefits We offer a competitive and comprehensive compensation package. The base salary range represents the anticipated low end and high end of the range for this position. The actual compensation will be influenced by a wide range of factors including, but not limited to previous experience, education, pay market/geography, complexity or scope, specialized skill set, lines of business/practice area, supply/demand, and scheduled hours. On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits. - Medical/dental/vision plans, which start from day one! - Life and accident insurance - 401(K) and Roth options - Tax-advantaged accounts (HSA, FSA) - Educational expense reimbursement - Paid parental leave - Digital mental health services (Talkspace) - Flexible work hours (availability varies by office and job function) - Training programs - Gallagher Thrive program – elevating your health through challenges, workshops and digital fitness programs for your overall wellbeing - Charitable matching gift program - And more... The benefits summary above applies to fulltime positions. If you are not applying for a fulltime position, details about benefits will be provided during the selection process.

Role Description We are currently searching for a Test Lead Manual (SQL): - Lead and coordinate all QA activities across the STLC, including requirement analysis, test planning, design, execution, and closure. - Develop and maintain detailed test plans and scripts specifically focused on backend database validation and integration. - Perform advanced backend testing scenarios, including data integrity, stored procedures, triggers, and database performance. - Execute rigorous SQL query testing to ensure precise data handling across various platforms. - Lead the end-to-end QA process for complex web applications using exploratory, functional, and regression testing. - Collaborate with cross-functional teams (Dev, Product, Ops) to identify, analyze, and resolve defects effectively. - Monitor and report quality metrics and project status to key stakeholders. - Implement and enforce QA best practices and organizational standards. Qualifications - 8–10 years of experience in Software Quality Assurance with a focus on backend and database validation. - Expertise in writing and executing complex SQL queries (Oracle, MySQL, and/or SQL Server). - Strong knowledge of STLC principles and methodologies. - Hands-on experience with test management tools and defect tracking systems. - Proven ability to test backend components, including stored procedures and triggers. - Excellent analytical, problem-solving, and communication skills. - Advanced Oral English. - Advanced Spanish. Requirements - 8–10 years of experience in Software Quality Assurance with a focus on backend and database validation. - Expertise in writing and executing complex SQL queries (Oracle, MySQL, and/or SQL Server). - Strong knowledge of STLC principles and methodologies. - Hands-on experience with test management tools and defect tracking systems. - Proven ability to test backend components, including stored procedures and triggers. - Excellent analytical, problem-solving, and communication skills. Benefits - Fully remote.

Role Description We are currently searching for a Test Lead Manual: - Lead the QA process by ensuring the quality of software products through rigorous manual testing methods. - Review software requirements and specifications to identify potential flaws and prepare detailed test scenarios. - Execute usability tests and analyze results to identify errors, bugs, or UX inconsistencies. - Design comprehensive test case scenarios and prepare reports on testing effectiveness for stakeholders. - Interact directly with clients and report findings to the design and development teams to facilitate resolutions. - Apply SQL expertise to validate data integrity by writing and executing complex database queries. Qualifications - 7+ years of experience in a corporate IT environment. - 7+ years of experience in QA or related technical fields (App Dev, BA, or Infrastructure). - Strong proficiency with SQL Server and writing database queries for back-end testing. - Deep familiarity with the Software Development Life Cycle (SDLC). - Exceptional attention to detail and strong analytical abilities to identify complex edge cases. Requirements - Work experience in the professional services industry. - Proven track record in a global role or managing QA for large-scale projects. Benefits - Fully remote.

• Collaborate with business stakeholders to gather and refine requirements • Develop process documentation, user stories, and business workflows • Support configuration decisions aligned with best practices in IT portfolio and financial management • Develop and execute test plans and test case scenarios • Validate system functionality, reports, and dashboards • Identify and track defects, and support remediation efforts • Design and deliver training materials, including user guides, video walkthroughs, and SOPs • Facilitate virtual and live training sessions for end-users and stakeholders • Provide ongoing user support and promote platform adoption