Sequoia Connect

Role Description The Cybersecurity Engineer II (L2) is a hands-on technical contributor responsible for implementing, operating, and improving client’s cybersecurity capabilities across a rapidly growing enterprise. This role focuses on protecting enterprise systems, data, and users, while helping scale security controls across newly acquired agencies and modern cloud-based platforms. You will work closely with infrastructure, cloud, and application teams to ensure security is embedded into everything we build and operate. Qualifications - 3–5+ years of experience in cybersecurity, IT security, or related engineering roles - Strong hands-on experience with: - Microsoft 365 / Entra ID / Active Directory - Endpoint management and security tools - Vulnerability management practices - Experience working in complex or distributed enterprise environments - Strong troubleshooting, problem-solving, and analytical skills - Ability to balance security rigor with business agility Requirements - 3–5+ years of experience in cybersecurity, IT security, or related engineering roles - Strong hands-on experience with: - Microsoft 365 / Entra ID / Active Directory - Endpoint management and security tools - Vulnerability management practices - Experience working in complex or distributed enterprise environments - Strong troubleshooting, problem-solving, and analytical skills - Ability to balance security rigor with business agility Benefits - Fully remote work environment Key Responsibilities - Security Engineering & Operations - Implement and manage security controls across: - Identity & access management (IAM / Entra ID / Active Directory) - Endpoint security and device management (e.g., Intune) - Cloud security for SaaS and emerging platforms - Support day-to-day security operations, including alert triage, investigation, and response - Assist in improving detection and response capabilities (EDR/XDR, SIEM use cases) - Vulnerability & Risk Management - Identify, assess, and remediate vulnerabilities across infrastructure and applications - Support vulnerability management programs aligned with enterprise risk priorities - Partner with engineering teams to drive remediation tracking and accountability - M&A Integration Security - Help onboard newly acquired agencies into client’s security standards - Participate in: - Identity consolidation and cleanup - Endpoint onboarding and hardening - Security baseline enforcement - Ensure consistent security posture across a highly distributed organization - Security Enablement (Not “Security Says No”) - Collaborate with business and technical teams to deliver secure-by-design solutions - Provide actionable, pragmatic guidance that enables the business while reducing risk - Contribute to a culture of security as a business enabler, not a blocker - Compliance & Governance Support - Assist with implementation of controls aligned to regulatory and industry frameworks - Support audit readiness and evidence collection activities - Help align security practices with evolving cyber risk and regulatory requirements relevant to insurance and data protection - Automation & Continuous Improvement - Improve operational efficiency through automation and tooling - Contribute to standardization of security processes across the enterprise - Support adoption of scalable, repeatable security patterns Languages - Advanced Oral English - Advanced Spanish

Role Description We are currently searching for a Mobile Engineer : - Build features for iHerb's iOS and Android apps used by millions of customers globally. - The Mobile team covers both platforms and engineers with cross-platform experience (React Native or Kotlin Multiplatform) are especially valuable alongside native iOS and Android specialists. Responsibilities: - Ship new features for iHerb's iOS and/or Android apps using AI-assisted development tooling. - Participate in the mobile modernization effort, contributing to app architecture improvements and new platform capabilities. - Write maintainable, well-tested mobile code and own features from design spec through app store release. - Collaborate with designers and backend engineers to integrate new APIs and product experiences. - Use Claude Code or equivalent AI tooling daily for code generation, refactoring, and test automation. - Contribute to cross-platform tooling and shared component libraries as the mobile platform evolves. Qualifications - Proficiency in Swift/iOS and Kotlin/Android. - Experience shipping apps to the App Store and/or Google Play. - Understanding of mobile architecture patterns such as MVVM or Clean Architecture. - Cross-platform experience with React Native and Kotlin Multiplatform is a strong plus. Requirements - AI-driven SDLC (required): hands-on experience shipping production code with AI-assisted development tools such as Claude Code, GitHub Copilot, or Cursor. - Familiarity with .NET/C#, Go, Python, Java, React, MS SQL Server, Azure or AWS. - Full-stack awareness: comfortable contributing across layers of the stack when needed; purely single-layer specialists are not the target profile. - Production ownership: experience owning features end-to-end from spec through deployment and ongoing operations. - Code quality fundamentals: strong grasp of software design principles, automated testing, code review, and CI/CD. - D3 (7+ yrs): independently delivers features with some guidance; strong fundamentals; beginning to make broader technical contributions. - Must have: Claude (basic tool for working with systems development), AI SDLC. - Languages: Advanced Oral English, Advanced Spanish. Benefits - Fully remote work environment.

Role Description We are currently searching for a Job Position: - Release Cycle Management: Plan, schedule, and oversee end-to-end release activities and windows, ensuring seamless delivery across environments. - Risk & Dependency Management: Assess potential risks, impacts, and cross-team dependencies, developing proactive mitigation actions. - Governance & Compliance: Maintain strict process compliance, actively participate in Change Advisory Board (CAB) meetings, and manage release controls for internal/external audits. - Stakeholder Coordination: Act as the central point of contact to coordinate plans and alignments across internal teams, third-party suppliers, service providers, and business leaders. - Communication & Scope Management: Provide clear, timely communication regarding release schedules, QA plans, commitments, changes, and scope updates to both technical and non-technical audiences. - Process Improvement: Identify operational gaps within the current release framework and recommend structural improvements to enhance efficiency. - Reporting & Analytics: Track, measure, and report on operational performance using KPIs, SLAs, metrics, and interactive dashboards. Qualifications - Experience managing release cycles, release windows, and end-to-end release activities. - Ability to assess risks, impacts, dependencies, and mitigation actions. - Knowledge of process compliance, audits, CAB participation, and release controls. - Coordination across internal teams, suppliers, service providers, and business stakeholders. - Clear communication of plans, commitments, risks, changes, QA plans, schedules, and scope updates. - Ability to identify process gaps and recommend operational improvements. - Use of KPIs, SLAs, metrics, and dashboards for regular tracking and reporting. - Strong understanding of ITIL and the customer’s IT landscape, services, and functional technologies. - Languages: Advanced Oral English, Advanced Spanish. Requirements - Experience managing release cycles, release windows, and end-to-end release activities. - Ability to assess risks, impacts, dependencies, and mitigation actions. - Knowledge of process compliance, audits, CAB participation, and release controls. - Coordination across internal teams, suppliers, service providers, and business stakeholders. - Clear communication of plans, commitments, risks, changes, QA plans, schedules, and scope updates. - Ability to identify process gaps and recommend operational improvements. - Use of KPIs, SLAs, metrics, and dashboards for regular tracking and reporting. - Strong understanding of ITIL and the customer’s IT landscape, services, and functional technologies. Benefits - Fully remote.

Role Description We are currently searching for a SAP Security Specialist: - Access & Role Management: Take full ownership of technical role, user, and authorization management across SAP Systems (specifically SAP ECC). - Role Design & Remediation: Design, modify, and maintain SAP security roles to meet evolving business requirements. Actively lead projects related to Segregation of Duties (SoD) conflict remediation. - Requirements Translation: Effectively translate business and functional specifications into secure, compliant, and technical SAP role designs. - Compliance & Governance: Ensure a consistently high level of compliance. Support the Change Management Process to maintain consistency of security and roles across all SAP landscapes. - Testing & Validation: Support end-user Acceptance Testing (UAT) and Integration testing. Perform technical validation of customized transactions. - Daily Operations & Troubleshooting: Provide day-to-day technical support, resolving security issues and troubleshooting complex SAP security problems (including approval procedures and compliance checks). Manage steady-state operational activities. - Leadership & Independence: Handle customer interactions independently and act as a functional lead/mentor for Junior consultants on the team. Qualifications - 2 to 3 years of hands-on, proven experience in SAP Security and SAP GRC within an SAP ECC environment. - Deep understanding of SAP role design methodologies, authorization concepts, and user management. - Practical experience identifying, analyzing, and remediating Segregation of Duties (SoD) conflicts. - Strong ability to interact directly with customers, translate their needs into technical security controls, and lead junior team members. - Willingness to work in shifts as and when required, and to support customers during out-of-office hours for critical issues. Requirements - Experience with SAP S/4HANA security (as a future-proofing skill). - Relevant SAP Security or GRC certifications. - Advanced Oral English. - Advanced Spanish. Benefits - Fully remote work environment.

Role Description We are currently searching for a Business Analyst/Product Owner : - Product Strategy & Vision: Define and communicate a clear product vision and roadmap that tightly aligns with overarching business objectives. Continuously evaluate product performance and outcomes to guide future iterations. - Backlog Management: Own and meticulously manage the product backlog. Ensure items are well-defined, prioritized, and "ready for development." - Value-Driven Prioritization: Balance business value, technical constraints, risk, and delivery effort when making crucial prioritization decisions. - Requirements Engineering: Elicit, analyze, and document business needs through stakeholder workshops, interviews, and data analysis. Identify gaps, dependencies, and cross-system impacts. - Technical Translation: Translate overarching business requirements into precise user stories, acceptance criteria, and functional specifications. Support solution design by validating requirements with technical teams. - Stakeholder Alignment: Facilitate alignment and decision-making across cross-functional teams, including engineering, design, QA, data, and operations. Clarify scope and assumptions throughout the delivery lifecycle. - Agile Execution: Actively support sprint planning, sprint reviews, and backlog refinement sessions. - Quality & Delivery: Participate in testing, coordinate User Acceptance Testing (UAT), and manage release readiness activities. Gather continuous feedback from users to inform improvements. Qualifications - 3+ years of proven experience as a Business Analyst, Product Owner, or a closely related role within a technology-driven or digital product environment. - Deep understanding of software development lifecycles (Agile/Scrum/Kanban) and experience working tightly with cross-functional agile teams. - Strong experience in requirements analysis, writing user stories, and process modeling. - Ability to collaborate effectively with technical teams. You must understand APIs, data flows, and system behaviors at a strong conceptual level. - Experience using metrics, KPIs, and data insights to drive objective decision-making. - A relentless focus on outcomes, customer value, and assessing trade-offs between scope, time, cost, and quality. - Excellent written and verbal communication skills, with a confident, collaborative, and adaptable decision-making approach. Requirements - Industry certifications such as PSPO (Professional Scrum Product Owner), CSPO (Certified Scrum Product Owner), CBAP (Certified Business Analysis Professional), or PMI-PBA. - Advanced Oral English. - Advanced Spanish. Benefits - Fully remote.

Role Description We are currently searching for a PeopleSoft Lead: - End-to-End Support: Provide comprehensive L1, L2, and L3 support for PeopleSoft applications, ensuring timely incident and ticket resolution using Jira or similar tools. - Maintenance & Upgrades: Handle critical maintenance activities including the application of Oracle certificates, PeopleSoft (PS) updates, and Critical Patch Updates (CPU). Utilize Change Assistant (CA) to apply Oracle-delivered bug fixes. - Domain Administration: Administer, configure, and troubleshoot Application Servers, Process Schedulers, and Web Server Domains. Setup and manage clustering, load balancing, and failover mechanisms. - Migration & Environment Management: Manage project migrations using the STAT tool. Execute PeopleSoft environment refreshes (including File servers) and recreate App/Web/Process Scheduler domains. Create and maintain environment catalogs and related documentation. - Performance Tuning: Perform active performance tuning across application, web, and process scheduler servers. Assist with Oracle database backup management and database performance tuning. - Troubleshooting & Diagnostics: Conduct in-depth PeopleSoft debugging, tracing, and troubleshooting across various cloud platforms. Configure, manage, and troubleshoot Elasticsearch, including root cause analysis. - Integration & Security: Manage and support the Integration Broker (configuration and troubleshooting) and Single Sign-On (SSO) implementations. Generate security access reports across various environments. - Technical Collaboration: Collaborate closely with technical teams to conduct impact analysis when patches/packages are applied and assist with development issues requiring Apps DBA or PeopleTools Metadata expertise. - System Health: Perform regular health checks (daily/weekly/monthly) to ensure the optimal health and stability of all instances. Qualifications - Minimum of 6 years of proven experience in PeopleSoft Administration, architecture, and support. - Deep knowledge of PeopleSoft architecture (Application, Web, Process Scheduler servers). - Hands-on experience with Change Assistant (CA), STAT migration tool, and ticketing systems like Jira. - Proven ability to configure and troubleshoot Integration Broker and SSO. - Experience configuring and managing Elasticsearch within a PeopleSoft context. - Understanding of Oracle Database management, backup procedures, and performance tuning from an applications perspective. - Resilience, analytical thinking, and a proactive approach to system health and maintenance. Requirements - Experience managing PeopleSoft environments deployed on modern Cloud platforms. - Deep knowledge of PeopleTools Metadata. - Advanced Oral English. - Advanced Spanish. Benefits - Fully remote.

Role Description We are currently searching for a DevSecops - Cloud Engineer : - Design, develop, and maintain automation frameworks and scripts to streamline security processes and workflows. - Deploy and manage AWS resources using Terraform, ensuring secure and scalable infrastructure. - Implement innovative security solutions to reduce the mean time to detect and respond to threats. - Implement and optimize AWS Step Functions and Lambda for serverless automation workflows. - Leverage AWS security-centric services (e.g., IAM, Control Tower, KMS, Macie, GuardDuty, CloudTrail, EventBridge) to enhance cloud security. - Collaborate with cross-functional teams to integrate security automation into CI/CD pipelines. - Monitor and troubleshoot AWS infrastructure to ensure high availability, performance, and compliance. - Stay updated on AWS best practices, security trends, and emerging technologies to drive continuous improvements. - Perform hands-on support for a wide range of security technologies, including Pipeline security, DevSecOps, CloudFormation templates, Terraform, Docker, Kubernetes, SIEM, CSPM, and Vulnerability Scanners. - Work independently with minimal supervision, while providing guidance and collaborating with the team as needed. Qualifications - Bachelor’s degree in Computer Science, Information Technology, a related field (or equivalent work-related experience). - 3+ years of professional experience in Python, Go, or equivalent development, focusing on automation. - 3+ years of hands-on experience with AWS technologies, particularly security-centric services (IAM, KMS, Control Tower, Macie, GuardDuty, CloudTrail, EventBridge, etc.). - Proficiency in writing and developing infrastructure-as-code using Terraform. - Working knowledge of AWS Step Functions and AWS Lambda for serverless architectures. - Experience with SIEM, IPS, and Vulnerability Scanners. - Familiarity with cloud security best practices and compliance frameworks. - Strong problem-solving skills and the ability to work independently or in a team environment. - Excellent communication skills to collaborate with technical and non-technical stakeholders. - High-Performance Mindset: Resilience, emotional intelligence, and a focus on agile delivery. - Technologist DNA: A deep understanding of the difference between "coding" and "engineering." Requirements - AWS certification (e.g., AWS Certified Security - Specialty, AWS Certified Solutions Architect). - Experience with CI/CD tools (e.g., Scalr, Harness, Jenkins) and containerization (e.g., Docker, Kubernetes). - Knowledge of additional programming languages or scripting tools. - Familiarity with other cloud platforms (e.g., Alibaba, GCP) is a plus. - Familiarity with cloud-native foundations or AI coding assistants. Languages - Advanced Oral English. - Advanced Spanish. Benefits - Fully remote.

Role Description We are currently searching for an Application Support Analyst. The candidate will provide support for EDI transactions, FTP file transfers, ABI/customs uploads, and general application support for Southern Border customer-related processes. Responsibilities include: - EDI & File Integration Support: Provide day-to-day application support for EDI transactions, troubleshooting failures, missing/rejected files, formatting issues, and transmission errors. - FTP File Transfer Management: Coordinate FTP account requests, password changes, connectivity issues, and access updates, ensuring secure file exchange. - Customs & ABI Support: Monitor customs data exchanges, troubleshoot file failures or rejected records, and handle reruns/retransmissions of customs/ABI files. - Southern Border Operations: Provide general application support for Southern Border customers, analyzing logs, file outputs, and system exceptions to resolve data flow delays. - Client Testing & Layout Validation: Support testing and validation of file structures, mapping, and formatting during client onboarding or system enhancements. - Incident & Change Management: Track, update, and verify support tickets and application defects using tools like SMC, ensuring compliance with SLAs. - Cross-Team Coordination: Collaborate with development, QA, business teams, external clients, and vendors in both English and Spanish. Qualifications - 5+ years of experience in Application Support, EDI Support, or Integration Support. - Hands-on experience with EDI transactions, file-based data exchanges, and FTP/SFTP/FTP2 troubleshooting. - Understanding of ABI/customs processes, including data flows, uploads, and downloads. - Experience with structured file validation, data mapping, and file troubleshooting. - Familiarity with change management and ticketing tools such as SMC, ADO, ServiceNow, ELF, or Jira. Requirements - Experience in logistics, shipping, transportation, or supply chain (Nice-to-Have). - CargoWise platform experience (Nice-to-Have). - Basic SQL knowledge for troubleshooting and data validation (Nice-to-Have). - Familiarity with XML, JSON, flat files, or delimited formats (Nice-to-Have). - Advanced Oral English. - Advanced Spanish. Benefits - Fully remote position.

Role Description We are currently searching for a L3 Support Java: - Serve as the primary escalation point (L3) for complex production issues, diagnosing and resolving high-priority incidents. - Make code-level changes in Java, Unix scripts, and Databases within production environments. - Execute end-to-end steps following the SDLC process for production bug fixes and patches. - Manage and troubleshoot multi-tier server environments, including Tomcat, JBoss, WebSphere, and WebLogic. - Monitor and manage automated jobs using tools like Autosys, Procmon, and Crontab. - Lead incident, problem, and change management processes using tools like Jira and ServiceNow. - Maintain and update Shell/Perl scripts to ensure operational efficiency and automation. Qualifications - 7-10 years of hands-on experience in Java Development or L3 Production Support. - Advanced Java/J2EE expertise, including REST API, Servlets, JSP, JDBC, Struts, Hibernate, and Spring. - Extensive experience with relational databases such as DB2, Oracle, or Sybase. - Strong Unix/Linux proficiency, including advanced Shell or Perl scripting. - Proven experience with Middleware: WebLogic, WebSphere, or JBoss. - Hands-on experience with CI/CD and Version Control: Git, Jenkins, and modern deployment repos. - Familiarity with IDEs such as Eclipse or NetBeans for code analysis and fixes. Requirements - Advanced Oral English. - Native Spanish. Benefits - Fully remote.

Role Description We are currently searching for a Integration Architect / Scrum: - Collaborate within an international network of expertise across 39 delivery centers worldwide. - Gain exposure to complex engineering challenges that redefine industrial standards. - Thrive in a "Customer Success, First and Always" environment that prizes continuous learning and radical ownership. Qualifications - 10+ years in techno-functional roles delivering OMS and inventory solutions in enterprise environments. - 3+ years as a Scrum Master (or equivalent Agile delivery lead) with hands-on facilitation and coaching. - Advanced Oral English. - Advanced Spanish. Requirements - Kibo OMS (including DropShip) and integration patterns. - Orderful or equivalent EDI networks. - Designing and delivering API integrations (REST/GraphQL, webhooks, event-driven patterns). - GCP services for integration and event processing (Pub/Sub, Cloud Functions or Cloud Run) and observability (Cloud Logging/Monitoring). - Strong capability in functional/process design: order orchestration, allocation/routing, drop ship workflows, inventory synchronization, returns. - Proficiency creating user stories, acceptance criteria, end-to-end test scenarios, and traceability matrices. - Tools: Jira/Confluence, Git-based repositories, CI/CD pipelines, API spec tools (Swagger/OpenAPI), data mapping tools. - Excellent communication and stakeholder engagement skills, with a track record of cross-team coordination and vendor management. Benefits - Fully remote.