• Responsible for all phases of the talent pipeline lifecycle - helping clients with processes throughout onboarding, assisting with the design and process development for each client, proactively contacting clients at strategic intervals through the contract lifecycle, assisting with technical support needs, providing regular reporting, and holding quarterly progress sessions for assigned clients. • Develop and implement operational policies and procedures related to candidate application, enrollment, and persistence through our train-to-hire programs in preparation for placement with our corporate clients. • Be responsible for applicant outreach, communications, and success through the recruitment funnel. • Develop and implement operational policies and procedures related to enrollment, persistence and certification for upskilling trainees identified by our corporate clients. • Be responsible for upskilling trainee support, communications, reporting, and success. • Analyze operational processes and performance data to find opportunities for improvement. • Lead and direct operations team to achieve business targets; including student/candidate tracking and client reporting data and metrics. • Vet and prepare trainees for referral to clients to be interviewed and hired for on-site training. • Work cross functionally with both internal departments and external clients to achieve goals. • Identify and implement strategies to improve quality of service, productivity and profitability for both recruited candidates and upskilling students enrolled by clients. • Liaise and cross-collaborate with internal team members to ensure forecasting is fulfilled appropriately. • Ensure all operations are carried on in an appropriate and cost-effective way; respond to clients and students in a timely manner. • Support in forecasting requirements, communicating with clients directly, and addressing operational needs; establish standard methodologies for an energetic team with scalable processes to drive client success and growth. • Be responsible for related procurement processes and coordinate material and resources allocation. • Identify and address problems and opportunities for the business. Provide data and support to management as needed.

• Manage, drive and grow Agilent’s Atomic Spectroscopy Business in assigned territory • Responsible for developing customers and maintaining their satisfaction • Maintain positive ongoing long-term relationships with key customers • Creates monitors and revises lead generation plans • Develop and provide technical solution-oriented sales and support for both your internal and external customers • Develop technical competency throughout the entire Atomic Spectroscopy portfolio and the ability to present technical presentations and seminars to potential customers • Account Management – Territory planning; provide reports on business and market activities; and lead all territory account & contact date for assigned territory • Successful candidate MUST live in the designated territory – Western Texas, Arkansas, or Oklahoma.

• Work on a win-and-retain basis to win new business with the largest FSI customers and Civilian agencies, then grow the presence of Immersive within those accounts • Leverage marketing leads, technical resources, and channel/alliance partners as required • Attend relevant industry events to educate the market on the value of the Immersive's offering • Run a seamless partnership with our Customer Success team, which will be essential to help you identify opportunities for upsell within key accounts • Live the Immersive values, displaying the culture to prospect companies through your interactions.

• Manage a portfolio of existing mid-market and enterprise customers • Identify and support expansion opportunities within current accounts • Build relationships across security, IT, OT, and operations teams • Contribute to structured, repeatable renewal and account management processes • Serve as a commercial point of contact for CISOs, CIOs, Heads of OT, Security Architects, and executive sponsors • Participate in business reviews and commercial discussions • Articulate Dispel’s value across secure access, OT/ICS protection, and critical infrastructure security • Partner with Customer Success to drive adoption and measurable outcomes • Proactively identify risks and support mitigation efforts • Attend conferences and customer on-site meetings as needed • Collaborate with Sales Engineering and Product to scope opportunities • Translate security, compliance, and operational requirements into scalable solutions • Navigate multi-stakeholder enterprise buying processes • Provide customer feedback to inform product strategy and packaging • Focus on organizations operating critical infrastructure and industrial environments • Engage stakeholders across security, IT, OT, engineering, and operations • Position Dispel as a long-term strategic partner for secure remote access and operational environments • Partner with VARs, MSSPs, and strategic partners when applicable • Align on joint account planning and partner-supported opportunities