• Work on a win-and-retain basis to win new business with the largest FSI customers and Civilian agencies, then grow the presence of Immersive within those accounts • Leverage marketing leads, technical resources, and channel/alliance partners as required • Attend relevant industry events to educate the market on the value of the Immersive's offering • Run a seamless partnership with our Customer Success team, which will be essential to help you identify opportunities for upsell within key accounts • Live the Immersive values, displaying the culture to prospect companies through your interactions.

• Manage a portfolio of existing mid-market and enterprise customers • Identify and support expansion opportunities within current accounts • Build relationships across security, IT, OT, and operations teams • Contribute to structured, repeatable renewal and account management processes • Serve as a commercial point of contact for CISOs, CIOs, Heads of OT, Security Architects, and executive sponsors • Participate in business reviews and commercial discussions • Articulate Dispel’s value across secure access, OT/ICS protection, and critical infrastructure security • Partner with Customer Success to drive adoption and measurable outcomes • Proactively identify risks and support mitigation efforts • Attend conferences and customer on-site meetings as needed • Collaborate with Sales Engineering and Product to scope opportunities • Translate security, compliance, and operational requirements into scalable solutions • Navigate multi-stakeholder enterprise buying processes • Provide customer feedback to inform product strategy and packaging • Focus on organizations operating critical infrastructure and industrial environments • Engage stakeholders across security, IT, OT, engineering, and operations • Position Dispel as a long-term strategic partner for secure remote access and operational environments • Partner with VARs, MSSPs, and strategic partners when applicable • Align on joint account planning and partner-supported opportunities

• Protect and grow existing customer relationships through proactive account management • Deepen Dispel’s footprint across priority use cases and environments • Strengthen executive relationships across security, IT, OT, and operations teams • Define and optimize repeatable renewal and expansion processes that scale with the business • Serve as the senior commercial point of contact for CISOs, CIOs, Heads of OT, Security Architects, and executive sponsors • Lead executive business reviews, renewal conversations, and expansion discussions • Articulate Dispel’s differentiated value across secure access, OT/ICS protection, and critical infrastructure security • Lead and mentor other account managers, serving as a point of escalation when needed • Collaborate with Sales Engineering and Product to scope and close complex opportunities • Provide structured customer feedback to inform product strategy, packaging, and pricing

Job Summary The position provides leadership and direction in the establishment, development, and growth of assigned Strategic Accounts within the Account Based Sales pillar. This position will carry out responsibilities in all of the following functions and areas: creating strategic plans, communicating direction, implementing corporate business reviews, creating corporate road-maps, expanding relationships (Maintain and develop relationships at all levels of Management, Procurement, Operations, and Quality Assurance, Engineering, Sales, and Estimating/quotations departments), analysis and recommendations, corporate price negotiations, and leading cross-functional teams. Responsibilities Lead the charge in the development of a strategic plan and implementation of strategic initiatives for assigned Data Center customers. The focus includes increasing account share, revenue growth, profitability, building and expanding relationships with major stakeholders, increasing product mix, and expanding the Phoenix Contact brand. Develop strategic roadmaps for assigned accounts providing direction and insight on existing revenue generating locations and prioritization of developmental locations. Develop intimate insight into the customer culture, needs, and supply chain, including key metrics leading to the recommendation of plans, initiatives, and/or corrective actions to provide the highest level of service to the customer’s organization. Lead and coordinate established business reviews with the assigned accounts, including monitoring of competitive activity, leading to recommendations to the Phoenix Contact team on areas of improvement. Organize and lead cross functional teams with the appropriate members of Phoenix Contact for the purpose of building and maintaining trusting relationships between Phoenix Contact and assigned accounts. Manage project transitions assigned to specific locations as projects develop (e.g., specification, bid, procurement, and implementation) and oversee health of the opportunity pipeline. Lead the development of presentations and proposals for assigned customers, soliciting support as applicable from necessary divisional resources. Communicate price negotiations / actions for assigned accounts to the Harrisburg, Blomberg, and other Subsidiary teams including the integration of the channel. Utilize current CRM as the primary customer planning, reporting, measurement, and opportunity tracking tool. Be proficient in and drive the use of all sales tools provided to support local markets. Active involvement in industry related associations, as well as distributor, and customer events. Demonstrate technical competence on all products/solutions within area of focus. Maintain all corporate policies, procedures, and programs including quotations, lead follow-up, and timely reporting. Where applicable, work with channel partners and Harrisburg Marketing to implement national account strategies to achieve program objectives. Assist in the sales promotion of packaged control systems and end-to-end solutions created by the AEP team (Application Engineering & Projects). Other duties as assigned. Qualifications Comply with company dress code guidelines. Regular and on-time attendance . Perks & Benefits Phoenix Contact offers a generous benefits package that includes medical, dental, and vision coverage, 401k matching, bonus plan and a generous time off package. There are also a wide variety of additional benefits available including 16 weeks fully paid maternity leave & 10 weeks fully paid paternity leave, auto allowance, life insurance, short & long-term disability, tuition assistance, and more! #LI-RD1 Phoenix Contact is committed to the diversity of our employees. We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, color, disability, gender identity or expression, marital status, national or ethnic origin, political affiliation, race, religion, sex (including pregnancy), sexual orientation, veteran status, and family medical or genetic information. If you need special accommodations to access job openings or to apply for a job, please call 717-944-1300 between the hours of 8 AM and 5 PM, Eastern Standard Time, Monday – Friday or email HR@phoenixcontact.com. Notice to Staffing Agencies, Placement Services, and Professional Recruiters: Phoenix Contact has an internal Staffing Department. Recruiters are hereby specifically directed NOT to contact Phoenix Contact employees directly in an attempt to present candidates. Phoenix Contact will not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to Phoenix Contact, including unsolicited resumes sent to a Phoenix Contact mailing address, fax machine or email address, directly to Phoenix Contact employees, or to Phoenix Contact’s resume database will be considered Phoenix Contact property. Phoenix Contact will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume. Phoenix Contact will consider any candidate for whom a Recruiter has submitted an unsolicited resume to have been referred by the Recruiter free of any charges or fees. Phoenix Contact will not pay a fee to any Recruiter that does not have a signed Phoenix Contact contract in place specific to the position for which the resume was submitted. Recruiting vendor agreements will only be valid if in writing and signed by Phoenix Contact's Head of People & Organization or his or her designee. No other Phoenix Contact employee is authorized to bind Phoenix Contact to any agreement regarding the placement of candidates by Recruiters. By submitting a candidate to Phoenix Contact, recruiters agree to be bound and comply with this policy.