Role Description Convergint is looking for a full-time, enthusiastic, results-driven, and forward-thinking Program Associate to join our amazing culture. In this role, you will support the setup, coordination, and ongoing management of programs for one or more of Convergint’s global/enterprise accounts. You will assist in organizing activities, maintaining operational consistency, and facilitating communication between internal teams and external stakeholders. Your contributions will help ensure customer satisfaction, operational efficiency, and program success. You have a passion for providing world-class service to customers, colleagues, and communities. You are detail-oriented, organized, and proactive in your approach. You thrive in a collaborative environment and are eager to contribute to a positive culture while supporting program goals and objectives. What You’ll Do With “Our Training and Your Experience”: - Act as a point of coordination for operational activities, ensuring proactive communication with all stakeholders. - Support customer focused programs by maintaining program standards, documentation, and processes. - Build relationships with internal teams and customers to better understand their goals and requirements. - Assist in deploying standard processes and tools to ensure consistency and alignment across multiple locations. - Maintain and update program playbooks to document workflows and customer-specific requirements. - Ensure compliance with customer standards, industry regulations, and company best practices. - Coordinate the logistics of customer engagements, ensuring smooth delivery of Convergint services. - Monitor program metrics and compile reports for internal and customer-facing reviews. - Assist in resolving operational challenges and escalating issues as needed to ensure customer satisfaction. - Collaborate with teams to identify opportunities for improvement and implement solutions to enhance service delivery. - Support the introduction of new services or geographic capabilities to meet customer needs. Qualifications - Excellent organizational and time management skills. - Strong proficiency in Microsoft Office products, including Word, Excel, PowerPoint, and Visio. - Basic understanding of program/project management principles. - Strong written and verbal communication skills for interacting with various levels of an organization. - Ability to compile, analyze, and report data effectively. - Team-oriented mindset with the ability to work collaboratively across departments. - Fundamental financial awareness related to program budgets and costs. - Problem-solving skills and ability to manage competing priorities. Requirements - Candidate must reside in one of the following states: PA, NJ, NY, CT, VT, RI, MA, or ME. - Education: Bachelor’s degree in a related field or equivalent experience preferred. - Minimum Experience: 2-4 years of program/project coordination. Benefits - 10 Company Holidays and Paid Time Off starting at 13 days annually. - Fun & Laughter Day Off. - Medical, Dental & Vision Plan. - Life insurance & Disability Plan. - Wellness Program. - 401K Matching Plan. - Colleague Assistance Program. - Tuition reimbursement. - Competitive salary and compensation plan. - Vehicle reimbursement plan or company vehicle. - Corporate Social Responsibility Day. - Cell phone reimbursement (if applicable). - Paid parental leave.

Role Description What you’ll do: - Manage end-to-end release cadences for both DataHub Core (OSS) and our Managed Cloud - Coordinate cross-functional teams including engineering, product, QA, DevOps, documentation, and customer success - Define Quality Gates: Establish the "Go/No-Go" criteria that ensure every release is rock-solid - Build Automation: Design the dashboards and runbooks that turn manual release chaos into a streamlined machine - Risk Mitigation: Identify breaking changes and dependency conflicts before they hit production - Serve as the central point of contact for all release-related questions and updates - Facilitate release retrospectives and drive continuous improvement initiatives Qualifications - 5+ years of experience in technical program management or release management roles - Proven track record of managing complex software releases in fast-paced startup environments - Deep understanding of software development lifecycles, CI/CD practices, and DevOps principles - Experience with both open-source and enterprise software release models is a strong plus - Strong technical background with ability to understand architecture, dependencies, and technical trade-offs - Excellent project management skills with proficiency in tools like Jira, Linear, or similar - Outstanding communication skills with ability to translate technical concepts for diverse audiences - Experience working with cross timezone & cross-functional teams Requirements - Experience with data platforms, metadata management, or data catalog platforms is a strong plus - Background in managing releases for platforms with complex architectures - Experience with GitHub workflows, release automation, and version management - Familiarity with Kubernetes, Docker, and cloud-native deployment models - Previous involvement in open-source communities and understanding of OSS governance - Knowledge of SaaS operations, single tenant & multi-tenant architectures, and staged rollout strategies - Familiarity with observability tools, incident management, and on-call processes - Background in Agile/Scrum methodologies and sprint planning Benefits - Competitive compensation - Equity for everyone - Remote Work - Location flexibility - Comprehensive health coverage - Flexible savings accounts - Support for every path to parenthood - Time off that works for you

Role Description The Supply Chain Sustainability Program Manager is a key leader on the Global Supply Chain team, responsible for expanding and executing AVI-SPL’s Electronics Recycling Program in all geographies. The role will also lead the collection and reporting of all relevant Supply Chain emissions and usage data. This role will partner closely with Global Supply Chain, Operations, Finance, Legal/Compliance, and regional teams to ensure compliant, efficient, and measurable sustainability execution. Day-To-Day Responsibilities: - Own and manage AVI-SPL’s global Electronics Recycling program, including: - Vendor strategy and certification oversight (e.g., R2, e-Stewards or regional equivalents) - Regional compliance alignment (US, EMEA, APAC, LATAM) - Standardized processes for collection, transportation, recycling, and disposition - Research and onboard new partners within each AVI-SPL market in order to optimize both service level and cost - Develop and maintain global E-waste operating playbooks, SOPs, and KPIs - Partner with regional warehouse, logistics, and operations teams to ensure consistent execution - Track volumes diverted from landfill, reuse/redeployment rates, certificates of destruction, and recycling outcomes - Identify cost optimization, resale, refurbishment, and circular economy opportunities - Lead continuous improvement initiatives to increase recovery value and reduce environmental impact - Ensure data accuracy, documentation, audit readiness, and timeline adherence as it relates to Supply Chain ESG initiatives - Support customer ESG requests related to supply chain emissions and E-waste outcomes - Monitor evolving EPR, WEEE, and recycling regulations globally - Perform additional tasks, responsibilities, and projects as needed to support the team and organization, ensuring flexibility in adapting to evolving priorities and objectives Qualifications - 3+ years of experience in ESG/electronics recycling programs (specifically EPR and WEEE regulations across multiple world markets) - 3+ years of experience in supply chain business processes (specifically both logistics and warehousing) - Approachable, collaborative, and business-focused mindset - Strong critical thinking and problem-solving skills - Exceptional communication skills with the ability to engage various business groups - Excellent multitasking skills with the ability to adapt to changing priorities - Strong organizational skills and attention to detail - Passion for transforming circular supply chains Requirements - Bachelor's degree in related field - Certifications in ESG, sustainability reporting (e.g., GRI, CDP), or circular economy - Familiarity with carbon accounting, Scope 1/2/3 emissions tracking, or sustainability reporting tools Benefits - Medical benefits, including vision and dental - Paid holidays and PTO - Enjoyable and dynamic company culture - Training and professional development opportunities Company Description AVI-SPL is a digital enablement solutions provider who transforms how people and technology connect to elevate experiences, create new value, and enable organizations to thrive and grow. We are the largest provider of collaboration technology solutions, which include our award-winning managed services. Our highly certified industry experts and innovation leaders share a vision to help people work smarter and live better. Our success starts with our people; and a workplace that champions culture and belonging ensures we grow and thrive together.

• Lead multiple complex, cross-functional programs within Developer Productivity (e.g., dev tooling, CI/CD improvements, local dev environments, testing infrastructure). • Own the developer experience measurement program - including configuring and maintaining survey snapshots, establishing baseline metrics, and driving iterative improvements to tooling based on signal from the data. • Lead and manage enablement and rollout of Productivity tools and improvements. • Navigate ambiguity and align stakeholders around loosely defined goals, bringing structure to complex problem spaces. • Embed AI into developer workflows and program execution, identifying and integrating AI-powered tools (e.g., codegen, automation, copilots) to standardize and scale improvements in speed, quality, and team efficiency. • Align stakeholders across Engineering, Product, Design, and GTM, surfacing risks and dependencies early. • Partner with technical stakeholders to break down complex engineering challenges into clear execution plans and milestones that drive toward abstract goals. • Apply judgment in ambiguous situations: frame tradeoffs, facilitate prioritization, and bring clarity to complex problems. • Develop repeatable frameworks, processes, and metrics that improve execution across multiple programs. • Serve as a thought partner to Directors and Engineering Managers, improving their ability to manage execution.