Manager of People Operations Canopy, South Jordan, UT Location: South Jordan, UT Job Description: About Us Canopy is a fast-growing SaaS company in South Jordan, Utah building simple, powerful software for accounting firms. We're on a mission to help accountants build an autonomous firm — giving them back the time and tools they need to focus on what matters most: their clients. We believe the accounting industry deserves world-class software, and we're building exactly that. Our Practice Management Suite is purpose-built for firms that want to work smarter, grow faster, and deliver more value to the people they serve. We place a strong emphasis on delighting our customers, spotting and solving problems, and being good people along the way. And we just secured $70M in Series C funding to help us fulfill that mission. The Opportunity We are hiring a Manager of People Operations to lead our People Operations function, including Payroll, Benefits, HR Systems, and Compliance. This is a critical leadership role designed to ensure our internal engines run smoothly and efficiently as we scale. This is a hybrid position in South Jordan, Utah. What You’ll Do - Own People Operations function and manage outcomes with accuracy and timeliness. - Manage and provide final approvals for payroll - Oversee benefits administration, annual renewals, broker relationships, and employee inquiries. - Optimize system workflows and serve as a "center of excellence" support for our People Business Partners. - Support Leave Management for the company. - Own and support compliance, such as reviews, filings (e.g., 5500s, CAA RX), and state law monitoring. - Support administration of our 401 (k) Plan, including yearly non-discrimination testing, participant accuracy, & auditing. - Proactively utilize AI and automation to improve the efficiency and accuracy of People Ops processes. - Provide strategic input on current systems and prepare the organization for the annual compensation process. What We’re Looking For - 6+ years of experience in an HR role, with extensive depth in Payroll, Benefits, and Compliance. - Highly skilled with HR systems and a proven track record of technical proficiency. - Experience with AI and automation tools to streamline workflows. - Adaptable and curious learner with high attention to detail. - Exercise the highest degree of confidentiality and discretion. - Excellent follow-through and a commitment to operational excellence. - Experience with tools such as Rippling, UKG, ChatGPT, Claude, Gemini, Nectar, Lattice, Greenhouse, and Radford. Bonus Points - Experience working in the Tech/SaaS industry. - Experience managing 401Ks plans. We know many women do not apply for a job if they don't perfectly fit the description. We want you to apply anyway. Why You Want to Work Here Flexible Paid Time Off - We trust you to take the time you need. Health Benefits - Medical with HSA and FSA options, dental, and vision. 401(k) - We offer a traditional and Roth 401(k) with a company match. Mental Health Support - Access to professional coaching and therapy. Paid Parental Leave - We support our growing Canopy families. Supplemental Insurance - Critical illness, accident, and hospital indemnity. Nectar - Recognition platform to reward your teammates. Company Events - From lagoon days to holiday parties. Employee Resource Groups - Join or start a group that matters to you. Fully Stocked Kitchen - Drinks, snacks, and great coffee. Our Values People First - We believe that when we take care of our people, they take care of our customers. Design Matters - We believe that great design is a competitive advantage. Curiosity & Candor - We approach everything with curiosity & we understand that candor is kindness and give the gift of feedback. Act Startup Fast - We know the best way to become a world-class company is to always act like a tiny startup: fast, hungry, intense, and scrappy. But especially fast.

Company Description It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today - ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone. Job Description At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can't wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for ingenuity. We know that your best work happens when you live your best life and share your unique talents, so we do everything we can to make that possible. We dream big together, supporting each other to make our individual and collective dreams come true. The future is ours, and it starts with you. With more than 7,700+ customers, we serve approximately 85% of the Fortune 500®, and we're proud to be one of FORTUNE 100 Best Companies to Work For® and World's Most Admired Companies™. Learn more on Life at Now blog and hear from our employees about their experiences working at ServiceNow. Unsure if you meet all the qualifications of a job description but are deeply excited about the role? We still encourage you to apply! At ServiceNow, we are committed to creating an inclusive environment where all voices are heard, valued, and respected. We welcome all candidates, including individuals from non-traditional, varied backgrounds, that might not come from a typical path connected to this role. We believe skills and experience are transferrable, and the desire to dream big makes for great candidates. What you get to do in this role: Our Global People Care team makes the world of work, work better for our employees. Using our own technology, we deliver an engaging employee experience, providing support to employees and managers across 27 countries. Partnering closely with our HR Business Partners and Centers of Excellence we create a strong and effective cross-functional team. We learn from our employees' interactions with us, and constantly evolve and enhance our service delivery. As a People Operations Specialist, you will play a crucial role in supporting and streamlining the employee journey on a global scale. You will build rapport, research and provide timely information about Global People processes and policies in the moments that matter, and help elevate the Global People Operations HR service and delivery capabilities. Key responsibilities: - Build and nurture productive partnerships with Centers of Excellence, HR Business Partners, employees, and managers - Effectively prioritize and manage Tier 1 and 2 HR cases across time zones and teams to ensure SLA adherence - utilizing our innovative employee portal and live agent system to always ensure the highest quality service and seamless customer experiences - Execute Global People Product-aligned processes with a focus on enhancing the employee experience. These processes may include creating offer letters and contracts, processing employee data, providing program and policy information, supporting employee learning platforms, and/or supporting Live Agent chat services - Utilize operational knowledge and sound judgment to escalate issues or HR cases timely as necessary, capturing subject matter expertise and ensuring resolution against at-risk or breach of SLAs - Empowering employees to self-serve their HR policy and process needs by leveraging and promoting our internal knowledge base. - Uphold a high standard of data integrity in all systems and documents, ensuring accuracy of all data points - Perform audits and validations of HR Case transactions as required - Provide feedback to Team Lead and/or Manager on experience and/or process improvement opportunities - identifying inconsistent, inefficient, and incongruent processes, policies, and practices to prevent and mitigate HR risk and compliance issues. - Provide project and User Acceptance Testing (UAT) support as required - Developing and maintaining Standard Operating Procedure documents and response templates to streamline Care services and support functions What are we looking for: To excel in this role, you should demonstrate the following: - Living our values: you take a humble approach to learning, obsess over customer experience, consistently strive to foster empathy and inclusivity, and celebrate wins collectively. - High emotional intelligence (EQ) and excellent interpersonal skills - we promote proactive, positive, and professional interactions always. - Ability to thrive in dynamic, diverse business environments - Ability to independently and successfully organize tasks and manage time - Ability to shift priorities as needed - able to stay calm under pressure and apply independent problem-solving skills to find solutions when situations don't go as planned - Outstanding attention to detail and accuracy - Ability to work collaboratively - finding common ground and goals including in times of ambiguity - Ability to think ahead: independently anticipate and troubleshoot bottlenecks, manage escalations, and remove obstacles before they become a problem - A strong sense of urgency - you can react and follow through with appropriate levels of urgency to situations and events that are time sensitive - Able to deal with complex requests - e.g., managing different time zones, conflicting schedules - Ability to quickly acquire an understanding of relevant businesses policies, procedures, and systems - Ability to quickly and efficiently research, identify and summarize relevant information - Identify gaps in knowledge or supporting policies and proactively communicate improvement opportunities for employee resources - Availability to work in shifts Qualifications Required Qualifications: - Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry. - 2-4 years of previous experience working in an HR operations or centralized customer service support role supporting global client groups - Strong process support skills and knowledge of Human Resource tools and technology - Experience working in a fast-paced, dynamic environment, including in support of Centers of Excellence - Bachelor's / Post Graduation degree or equivalent experience Additional Information Work Personas We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here . To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service. Equal Opportunity Employer ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. Accommodations We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact globaltalentss@servicenow.com for assistance. Export Control Regulations For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. From Fortune. ©2025 Fortune Media IP Limited. All rights reserved. Used under license.

• Provide personal care and companionship for seniors • Promote autonomy and independence in seniors' lives • Build bonds by matching interests and hobbies with clients

Role Description This is a remote position. Walker Bowen Talent Partners is excited to partner with a scaling non-emergency medical transportation (NEMT) health tech company as they continue to grow and invest in building a high-impact, people-first organization. We're searching for their Sr. Director of People - a critical leadership role responsible for shaping and evolving the People function during a period of meaningful growth. If you’re energized by building and strengthening people strategies, partnering closely with leadership, and creating an environment where teams can do their best work, while staying connected to a mission that improves access to care, we’d love to connect! We are seeking a Senior Director of People to be the operational driver of our client's HR function. This role is designed for a player / coach leader who excels at both personal task execution and broader team enablement. You will lead a small, dedicated team to achieve these goals. This is a hands-on, high-ownership role for someone who loves building the systems, policies, and day-to-day employee experience that help a company scale without breaking. As the Senior Director of People, you will bring consistency, transparency, and operational rigor to the entire employee lifecycle. From talent acquisition to employee relations, benefit administration, performance management, compliance, and culture - you are adept at supporting a distributed workforce that spans operations, technology, and healthcare services. Job Responsibilities - Partner with the CEO and Senior Leadership Team to advance our client's business objectives and growth plans. - Master the HR fundamentals and tech stack: - Own the end-to-end administration of the HRIS (BambooHR), payroll execution, benefits, and compliance operations. - Implement AI-driven automation and modern tooling to scale the HR function and enhance employee experience. - Administer clear and equitable performance and compensation cycles that are easily understood by the employees. - Tactical recruiting support: - Partner with hiring managers to create strong hiring workflows. - Utilize AI-enhanced sourcing and screening tools to accelerate time-to-fill for leveraged and volume roles. - Manage 3rd party recruiters as needed. - Manager enablement: - Design and deploy training for our mid-level managers so they can effectively lead high-performing teams. - Employee Relations: - Act as the primary point of escalation for complex ER issues, resolving conflicts with fairness, strict compliance, and empathy. - SLT partnership: - Serve as a data-backed partner to the Senior Leadership Team. - Use employee sentiment data and operational metrics to speak to organizational health and improve workforce outcomes. Qualifications - Completed BS from a top rated University. - Deep, hands-on (8+ years) experience in HR operations, ER, and talent acquisition, within a PE/VC-backed, healthcare/tech environment. - Resonate with our mission to provide best-in-class healthcare transportation, and want to design an employee experience that delivers high-performance. - A "lead by doing" operator who is just as comfortable mapping out an interview process as you are jumping into BambooHR to fix a problem. - Instinctively look for ways to use AI and data to solve HR problems. - Previously led high-performing, focused People/HR teams. Preferred Qualifications - Experience in healthcare, payor/provider services, or care delivery models. - Familiarity with contact center or field-based operations. - Experience working with private equity-backed companies. - Experience working in a startup or growth stage company. Benefits - Remote-first work environment. - Competitive compensation and comprehensive benefits including: - Career growth and development opportunities in a mission-driven organization. - Competitive salary, annual bonus opportunities, and equity options. - Remote with flexible hours. - Comprehensive medical, dental, and vision insurance. - 401(k) with company match. - Generous PTO, paid company holidays, and paid parental leave.