• Lead the architecture and design of SAP solutions across Retail business processes including Sales, Inventory, Pricing, Customer Experience, and Fulfillment. • Architect scalable and resilient integrations between SAP S/4HANA and third-party e-Commerce platforms. • Collaborate with business stakeholders to understand strategic goals and translate them into SAP solution designs. • Ensure SAP solutions support high transaction volumes, real-time data exchange, and optimized performance for B2C operations. • Define and enforce architectural standards, integration patterns, and governance models. • Provide technical leadership during SAP implementation, upgrades, and transformation projects. • Work closely with development teams to ensure alignment with architectural vision and business requirements. • Stay current with SAP innovations, especially in Retail and e-Commerce, and recommend adoption strategies.

Role Description As a Senior Business Analyst in People Experience (HR) function, you will help advance Sandisk’s people’s strategy by delivering digitally optimized, AI-enabled solutions. You will execute on a progressive technology roadmap optimizing existing systems (Workday HCM / ServiceNow HRSD / Moveworks) in partnership with the People Experience owner and IT liaison. This work includes turning business needs into clear process and employee-experience requirements, supporting fit-gap analysis, leading user acceptance testing, and partnering on deployment and end-user enablement. If you enjoy passionate about tech-enabled experiences and thrive in a fast-paced environment focused on improving the end-to-end employee lifecycle, this role could be a strong fit. By deploying innovative, seamless, and intuitive people technologies, you will help empower Sandisk team members and leaders. What You Will Do - Requirements & Analysis - Partner with HR Centers of Excellence (Total Rewards, Benefits, Operations, etc.) to gather, analyze, and document business requirements. - Document current state and future state processes, workflows, and system interactions. - Flag data compliance and regulatory considerations during requirements gathering. - Conduct fit-gap analyses and advise stakeholders on system capabilities and possible solutions. - Translate business needs into requirements, user stories, and acceptance criteria for IT. - Solution Design & Delivery - Support solution design reviews and provide input on business feasibility, process impacts, and dependencies. - Identifying opportunities to enhance processes through AI and automation enablement. - Partner with IT to validate that system solutions align with approved requirements and business processes. - Prepare, deliver, and maintain assets such as training materials, job aids, and enablement sessions. - Testing & Implementation - Lead User Acceptance Testing (UAT) including test case creation and defect tracking. - Coordinate testing efforts with HR business users and technical teams. - Own testing and validation of new features delivered through Workday semiannual releases and ServiceNow updates. - Assist with go-live readiness, deployment activities, and post-implementation validation. - Stakeholder & System Support - Serve as a liaison between HR stakeholders and IT development team. - Proactively monitor and support the resolution of complex incidents and service tickets in partnership with IT. - As part of our global team, you will be expected to flex your working hours to accommodate the APAC time zone. Qualifications - Minimum of 5 years' experience, including at least 3 years as a business analyst supporting HR technology at a complex global organization. - Bachelor's degree in a relevant discipline. - Hands-on experience with supporting solution builds within Workday HCM across core modules with direct ServiceNow HRSD experience a plus. - Demonstrated experience with gathering requirements, fit-gap analysis, functional design, and leading User Acceptance Testing (UAT). - Demonstrated ability to write functional requirements, user stories, and acceptance criteria for IT development teams. - Workflow process design experience using flowchart software such as Visio or Figma. - Experience working in Agile and Scrum delivery environments. - Strong understanding of HR business processes across the employee life cycle (e.g., hire to retire). - Excellent written and verbal communication skills, with the ability to engage technical and non-technical stakeholders, including senior leadership. Benefits - Comprehensive package of benefits including paid vacation time; paid sick leave; medical/dental/vision insurance; life, accident and disability insurance. - Tax-advantaged flexible spending and health savings accounts; employee assistance program; other voluntary benefit programs such as supplemental life and AD&D, legal plan, pet insurance, critical illness, accident and hospital indemnity. - Tuition reimbursement; transit; the Applause Program, employee stock purchase plan, and Sandisk's Savings 401(k) Plan.

• Lead the design, build and ongoing management of CAA’s SharePoint‑based intranet • Develop and manage site architecture, navigation, templates, permissions, and structural standards • Partner with IT, vendors, and internal stakeholders to implement enhancements, integrations, and platform capabilities • Establish and maintain digital workplace governance frameworks • Serve as CAA’s KMS Librarian, responsible for maintaining taxonomy, metadata, tagging standards • Define and enforce KMS governance policies, standards, and best practices • Conduct regular content audits to maintain accuracy • Deliver user training and support through onboarding materials • Drive adoption of Copilot and other AI tools

• Own and drive product strategy and roadmap for digital platforms and AI-enabled tools • Identify opportunities to improve customer experience, conversion, and business outcomes • Translate business needs into clear product requirements and workflows • Collaborate with UX to design intuitive and user-centric experiences • Lead development of AI-powered sales enablement and digital features • Work with engineering teams in agile environments for timely delivery • Manage backlog, sprint planning, and release prioritization • Analyze product performance and drive continuous optimization • Partner with cross-functional teams across marketing, sales, and analytics • Communicate product vision, roadmap, and impact to stakeholders