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Circular Action Alliance logo
Circular Action Alliance

CAA is a U.S. Producer Responsibility Organization dedicated to implementing effective EPR laws for paper and packaging.

Digital Experience Manager

EcommerceEcommerceFull TimeRemoteSeniorTeam 11-50Since 2022H1B No SponsorCompany SiteLinkedIn

Location

United States

Posted

51 days ago

Salary

$93.8K - $123.1K / year

Seniority

Senior

Bachelor Degree5 yrs expEnglish

Job Description

Digital Experience Manager

Circular Action Alliance

• Lead the design, build and ongoing management of CAA’s SharePoint‑based intranet • Develop and manage site architecture, navigation, templates, permissions, and structural standards • Partner with IT, vendors, and internal stakeholders to implement enhancements, integrations, and platform capabilities • Establish and maintain digital workplace governance frameworks • Serve as CAA’s KMS Librarian, responsible for maintaining taxonomy, metadata, tagging standards • Define and enforce KMS governance policies, standards, and best practices • Conduct regular content audits to maintain accuracy • Deliver user training and support through onboarding materials • Drive adoption of Copilot and other AI tools

Job Requirements

  • Bachelor's degree in Communications, Information Science, Business or related field
  • 5+ years of experience in knowledge management, intranet/digital workplace management, or internal communications
  • Demonstrated experience building and managing SharePoint sites and document libraries
  • Familiarity with AI-powered tools (e.g., Copilot) and their application in digital workplace environments
  • Strong organizational, analytical, and project management skills
  • Excellent written and verbal communication skills
  • Experience training and supporting non-technical users
  • Ability to manage multiple priorities and drive projects to completion

Benefits

  • Health insurance
  • Retirement plans
  • Paid time off
  • Flexible work arrangements
  • Professional development

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