• Own, elevate, and scale the operational foundation of the MSP Partner Program • Ensure our partner strategy is executed consistently and efficiently across systems, processes, and workflows • Enable partners to move through recruitment, onboarding, and activation effectively • Act as a key connector between MSP partners and internal teams • Translate program goals into clear processes, tooling, and execution that deliver an exceptional partner experience

• Partner closely with senior executives, providing excellent administrative and operational support that enables them to focus on their most impactful work. Adapt quickly to each leader’s working style and pace to deliver seamless day-to-day support. • Act as a trusted gatekeeper, managing complex calendars and scheduling with an understanding of business priorities and context. • Own travel and logistics end-to-end, planning itineraries and coordinating customer visits, offsites, and internal events with precision and care. • Streamline communication and coordination, ensuring information flows efficiently between executives, their teams, and cross-functional partners. You will ensure decisions, follow-ups, and priorities are clearly documented and actioned. • Anticipate needs and solve problems proactively, identifying potential scheduling conflicts, gaps, or dependencies before they arise and offering clear, thoughtful solutions. • Maintain the highest level of professionalism and discretion, exercising sound judgment when handling sensitive or confidential information. • Collaborate with the broader Executive Operations team to ensure alignment across the Leadership Team on meetings, deliverables, and follow-up actions.

• Filling 2–5 positions monthly within the first 3–6 months • Building a steady pipeline of Most Placeable Candidates (MPCs) • Managing multiple clients, candidates, and time zones while maintaining responsiveness • Source, screen, and interview 80–100 candidates monthly using LinkedIn, ATS, and outbound methods • Align with CTOs and hiring managers on role requirements, market trends, and candidate progress • Manage multiple roles and schedules across U.S. and LATAM time zones • Identify and market MPCs for new opportunities • Ensure timely and professional communication with clients and candidates

• Own and drive reinsurance contract/slip wording from submission through execution • Draft, negotiate, and refine reinsurance contracts and related documents • Embed wordings early in the placement lifecycle to remove friction • Lead or support global claims processes including notification, investigation, negotiation, and settlement • Collaborate with brokers, legal, Technical Accounting, and analytics • Work with broker, wordings and legal colleagues to refine wordings • Enhance Augment’s clause library and contribute to continuous improvement