Title: Accounting Manager - Cash, Collections, and Revenue Location: Hybrid Remote Department: Accounting & Finance Job Description: About the Role As the Manager, Cash & Collections, you will be responsible for overseeing the procedures and processes to reduce the amount of unpaid debt the company incurs, including negotiating extensions or payment plans with customers, as well as the write-off of bad debt to minimize the company’s potential loss of revenue/income. This role will also be responsible for evaluating and implementing tools and technologies to help assist in building processes and best in class practices. In addition to collections, this role will be responsible for managing cash balances and investigating & reconciling customer payment issues. Location - Hybrid in Tampa, FL In the office 2-3 days per week (Mon, Tues, & Thurs) What You’ll be Doing - Apply payments, verify bank payouts, & investigate unreconciled payments - Review customer accounts for collection risk and follow up with customers/account managers on delinquent accounts - Communicate with customers to resolve disputes, manage payment plans, & negotiate payments - Monitor and reduce Bad Debt, DSO, & Aging Accounts - Manage monthly accounting close efforts, including accounts receivable reconciliation, bad debt calculation, cash & bank account reconciliations - Develop, implement and maintain desktop procedures for on-going cash and collections activities - Update and maintain the company’s cash collections policy as business processes evolve and accounting standards change - Monitor, recommend, and implement improvements to current methodologies and practices - Direct and oversee all collection procedures to ensure compliance with laws and regulations - Implement and maintain collections software and technology tools - Assist in the quarterly and year-end audit process - Prepare journal entries - Lead/participate in special projects as needed - Other duties as needed About You - Bachelor’s degree in accounting or finance required. - 3-5+ years’ experience with Revenue/AR/Billing/Collections in a fast-paced SaaS company. - In-depth knowledge of revenue recognition standards (ASC 606). - In-depth knowledge of credit loss accounting (ASC 310). - Excellent negotiation and communication skills - Experience in regulatory compliance within the collections industry. - Proven track record of meeting or exceeding financial targets. - Experience with NetSuite required; experience with SuiteBilling a plus - Experience with Stripe required; experience with SuiteSync a plus About Us  NinjaOne unifies IT to simplify work for more than 35,000 customers in 140+ countries. The NinjaOne Unified IT Operations Platform delivers endpoint management, autonomous patching, backup, and remote access in a single console to improve efficiency, increase resilience, and reduce spend. By automating IT and managing all endpoints, organizations give employees a great technology experience at work. NinjaOne is obsessed with customer success and has retained a 98% customer satisfaction score for more than 5 years. What You’ll Love  We are a collaborative, kind, and curious community.  We honor your flexibility needs with full-time work that is hybrid remote. We have you covered with our comprehensive benefits package, which includes medical, dental, and vision insurance. We help you prepare for your financial future with our 401(k) plan. We prioritize your work-life balance with our unlimited PTO. We reward your work with opportunity for growth and advancement Additional Information This position is NOT eligible for Visa sponsorship. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, veteran status, or any other status protected by applicable law. We are committed to providing an inclusive and diverse work environment. #LI-PF1 #LI-Remote #LI-Hybrid #BI-Remote #BI-Hybrid

• Accurately and timely review, investigation and reconciliation of deposits • Support cash posting of all third-party and patient payments • Maintain consistent productivity and quality of work in a challenging, fast-paced environment

Role Description We are seeking a detail-oriented and reliable Accounting Clerk to join the team. This role is essential for maintaining the integrity in the financial records by ensuring all customer transactions are processed accurately and timely. - Record customer payments into the GL daily. - Research and assist with customer refunds. - Assist with expense coding for credit card transactions, as needed. - Pull transaction support for financial statement audits. - Other accounting duties as assigned. Qualifications - Strong ethics and respect for the handling of confidential information. - 2+ years of cash management and accounting experience. - Understanding of US GAAP standards and updated guidance. - Strong attention to detail with emphasis on meeting deadlines. - Highly organized with the ability to manage a variety of projects simultaneously. - Strong written and verbal communication skills. - Good computer skills, proficient in MS365. - Prior ERP experience. - Must have Fiber Optic internet with at least 25 Mbps bandwidth. - Must have a backup desktop or laptop with the latest OS. - Must be able to work US EST hours. Requirements - Recent Sage Intacct ERP experience.

• Process commission or sales incentive payments for multiple lines of business according to provisions in the commission/sales incentive plan. • Research and resolve complex/non-routine processing corrections/exceptions requiring an in-depth knowledge of complex procedural and system processes. • Complete quality checks on work processed by other teammates and provides appropriate reporting to leadership for review. • Completes commission or sales incentive audits and communicate results to both internal and external customers. • Prepare monthly/quarterly commission and sales incentive payment summary reports for management. • Assist with phone coverage when necessary.