Role: E-commerce Advisor Hours: 37.5 per week, shifts across 5 of 7 days (currently Monday - Friday; some weekends maybe in future) Reports to: Customer Services Team Leader   ClearCourse is growing fast — and we’re looking for an Ecommerce Advisor to join our dynamic customer services team. In this role, you’ll be the voice of the company, helping our customers get the very best from our products while delivering an excellent, personalised experience.   You’ll not only resolve customer queries across phone, email, and live chat but also act as a trusted ecommerce partner — advising on best practices and spotting opportunities to retain and grow business relationships. What You’ll Do   - Handle inbound customer queries via phone, email, and live chat - Provide personalised support across our ecommerce products and services - Help customers resolve issues quickly and effectively - Offer advice on ecommerce best practices to support customer success - Proactively identify opportunities to upsell and retain customers - Manage inbound cancellation requests, using questioning and retention tools to retain business - Promote ClearCourse as a trusted partner by delivering exceptional customer service What We’re Looking For   - A positive, proactive personality with great communication skills - Strong interpersonal skills — confident over the phone and in writing - Experience probing, questioning, and influencing to solve problems - Call centre experience desirable, but not essential - Knowledge of websites & ecommerce, with HTML/CSS a bonus Why Join Us?   - Competitive salary + benefits - 25 days holiday + your birthday off - Private medical insurance (Bupa) & health cash plan - Life assurance & income protection - Enhanced parental leave & family wellbeing support - Perkbox discounts & perks - Generous pension contributions - Hybrid working model (remote flexibility)   If you love helping customers succeed, thrive in problem-solving, and want to grow your career in a fast-paced ecommerce environment — we’d love to hear from you.   Apply today and help shape the ClearCourse customer experience.

【 About the company 】 At Tomofun, we LOVE pets and technology. Our vision is to bring joy and innovation to every pet lover in the world. We are pioneers in the pet tech industry. Our debut product, Furbo - the world's first AIoT treat-tossing pet camera, is the #1 bestseller on Amazon in 15 countries, including the US, UK, and JP and have millions of users in 133 countries. In 2019, we launched an AI-powered subscription service, the Furbo Pet Nanny, which sends smart alerts to our users to notify them to check on the safety of their furbabies when they are home alone. Since the launch of Furbo Pet Nanny, we have saved hundreds of pets' lives and are continuing to innovate and develop new features with our state-of-the-art technology. The learning curve is steep. But the work is exhilarating. Tomofun is on the cusp of a pet-tech boom and we’re looking for smart, innovative thinkers who aspire to incredible things. > Know more about us: furbo.com | LinkedIn | Medium Tech Blog 【About The Role】 We’re looking for an Amazon Marketplace Freelancer to support day-to-day execution across our North America Amazon business (US, CA, MX). This role is focused on hands-on account support, campaign maintenance, and listing updates—not high-level strategy ownership. You’ll work closely with the Amazon Marketing Manager and broader team to help keep campaigns running efficiently, listings up to date, and performance on track. This is a detail-oriented, execution-heavy role ideal for someone who enjoys working directly in Seller Central and ad platforms. 【What You’ll Do】 Listing & Content Management - Update and troubleshoot product listings (images, bullets, A+ content) - Coordinate uploads for new assets (A+, Brand Story, images) - Monitor listings for errors or suppression issues Promotions & Catalog Management - Set up coupons, deals, and basic promotions - Create bundles and support catalog updates - Track Buy Box ownership and flag issues Keyword & Market Research - Conduct keyword research using Helium 10 - Support ongoing keyword expansion and optimization Reporting & Maintenance - Pull basic performance reports (ads + listing health) - Support pricing and promotions tracking - Monitor reviews and flag trends or issues General Support - Submit and manage Seller Central cases - Assist with audits (reviews, PDP checks, account health) - Support ad hoc projects and testing initiatives Amazon DSP (Execution Support) - Manage daily/weekly budget setup - Implement and maintain dayparting schedules based on the provided strategy - Upload and manage creative assets across campaigns - Launch and pause line items as directed - Support frequency cap updates and basic campaign settings changes 【 Who You Are 】 - 1–3+ years of hands-on Amazon Seller Central experience - Experience with Sponsored Products / Sponsored Brands campaigns - Familiarity with Helium 10 (or similar tools) - Strong attention to detail and ability to execute consistently - Comfortable working in a fast-paced, changing environment - Comfortable with fully remote, work-from-home position #LI-REMOTE

• Manage daily Shopify store operations, including product listings, catalog updates, and backend maintenance • Oversee customer service workflows and ensure timely resolution of issues • Handle inventory tracking, forecasting, and coordination with suppliers • Manage purchase orders (POs), supplier communications, and shipment tracking • Coordinate with vendors to ensure stock availability and timely fulfillment • Build and maintain dashboards to track performance (sales, inventory, CAC, etc.) • Analyze business data and translate insights into actionable improvements • Maintain records of invoices, expenses, and basic bookkeeping tasks • Support financial tracking and reporting accuracy • Assist in onboarding new tools, software, and marketplaces • Support wholesale lead generation and management • Collaborate across marketing, SEO, and media buying initiatives • Identify operational inefficiencies and implement scalable systems • Own internal organization, documentation, and workflow optimization

About the Job The Lifetime Value Co. is looking for a Marketing Creative Strategy Manager to lead the strategy, development, and optimization of performance-driven advertising creative across our paid marketing channels. This role will sit at the intersection of media buying, creative production, and analytics to ensure our advertising creative is continuously evolving, testing, and scaling to drive performance. This role will oversee the ideation, testing, and iteration of creative across paid social, YouTube, display, native and emerging upper-funnel channels including connected TV. The ideal candidate understands how creative drives performance marketing results and can translate campaign data and media buyer insights into scalable creative concepts, particularly in video formats. They should have a strong intuition for what makes content go viral—from scroll-stopping hooks and compelling storytelling arcs to emotional triggers and trend-aware formats that earn organic reach even within paid environments. You will collaborate closely with our marketing buyers, creative team, video production partners, and external agencies to ensure a strong pipeline of new creative concepts and a structured approach to testing and optimization. This role is responsible for ensuring creative development moves quickly, testing remains disciplined, and learnings are continuously fed back into the next generation of advertising. At LTV, we all work closely together across teams so there’s no red tape or bureaucracy. We get things done! What You Will Get to Do Paid Marketing Creative Strategy - Own the strategic roadmap for paid marketing creative across social, paid search, display platforms, YouTube, and emerging upper-funnel channels. - Identify new creative angles, messaging frameworks, hooks, and formats to continuously improve marketing performance. - Study and reverse-engineer viral content patterns—including hook structures, narrative pacing, emotional triggers, and trend-driven formats—to inform paid creative development. - Develop structured creative testing strategies to support ongoing experimentation and creative iteration across paid social channels. - Build and maintain a pipeline of new concepts designed to drive measurable performance improvements across campaigns. Creative Concept Development - Develop and refine advertising concepts that align with performance marketing goals and channel-specific best practices. - Partner with the marketing creative team and video production partners to translate concepts into finished ads. - Create clear creative briefs outlining messaging, audience targeting, hypotheses, and success metrics for each campaign. - Drive development of high-performing direct response creative, particularly short-form and mid-form video with strong hooks and compelling storytelling that drive watch-through and action. Creative Testing & Optimization - Design and oversee a structured creative testing program to ensure consistent experimentation and learning across paid social and video channels. - Analyze performance data from marketing campaigns to identify trends in messaging, hooks, formats, storytelling approaches, . - Iterate on winning concepts and identify opportunities to refresh or expand high-performing creative themes. - Partner with marketing buyers to rapidly deploy and evaluate new creative across campaigns. Video & Performance Content Strategy - Lead the strategy for performance video creative across platforms such as paid social and YouTube. - Develop scalable video storytelling frameworks—including hook-first structures, pattern interrupts, and retention-optimized pacing—that improve engagement, watch time, and conversion rates. - Identify new video formats, narrative structures, and visual approaches that resonate with target audiences and have the potential to generate viral engagement. - Collaborate with video contractors and creative teams to develop and optimize video assets for performance. Cross-Functional Collaboration - Act as the primary bridge between media buying, creative production and performance analytics teams. - Work closely with marketing buyers to align creative strategy with campaign performance insights and media opportunities across social channels. - Coordinate with internal creative teams, external agencies, and production partners to ensure timely delivery of creative assets. - Ensure all creative development efforts align with marketing goals, timelines, and channel-specific requirements. Creative Insights & Performance Reporting - Monitor the performance of creative assets across campaigns—including paid social and video—to identify patterns and insights. - Translate performance data into actionable creative insights that inform future concept development. - Document learnings from testing and build a knowledge base of successful messaging, formats, hooks, storytelling frameworks, and creative approaches. - Share regular insights with marketing and creative teams to improve the overall effectiveness of advertising efforts. Creative Production Oversight - Manage the flow of creative concepts from ideation through production and launch. - Ensure creative assets are developed efficiently and meet the needs of media buyers and campaign timelines. - Provide strategic direction and feedback to creative teams, agencies, and video partners throughout the development process. - Maintain a consistent cadence of new creative production to support campaign scaling and testing needs. What You Bring to the Table - 5+ years of experience in performance marketing, creative strategy, or growth-focused advertising roles. - Strong experience developing and optimizing advertising creative for paid social platforms, and performance marketing channels. - Deep understanding of direct response marketing principles and how creative influences campaign performance across social and video environments. - Proven ability to create or identify viral-worthy creative—with a sharp eye for scroll-stopping hooks, compelling storytelling, emotional resonance, and trend-aware formats. - Experience developing video-first advertising strategies, including short-form performance video, hook-driven narratives, and storytelling frameworks that maximize retention and conversion. - Ability to analyze campaign performance data and translate insights into actionable creative strategies. - Experience working cross-functionally with marketing, creative, analytics, and production teams. - Strong concept development and creative briefing skills. - Experience managing or collaborating with external agencies and creative production partners. - Ability to manage multiple initiatives and creative pipelines simultaneously in a fast-paced environment. - Strong communication and collaboration skills with the ability to align multiple stakeholders. Why LTV Co.? If you have ambitions to be a part of a high-growth, results-driven, industry-leading organization, LTV is the place to be. LTV builds exciting data products and then we market them with passion. We’re a remote-first, fast-growing company with headquarters in New York City that balances the culture of a startup with the stability of being an established, profitable company. We want to work with people who strive to be in the top .01% of their field. We understand that getting to the top takes hard work, constant improvement, and by making data-driven decisions. It’s a thrilling time to join the team, as we’re expanding our product offerings in exciting new ways, driving innovation through data, marketing, and web & app development. We believe in diversity and hiring people from all backgrounds and walks of life. You must be energetic, inventive, a team player, and looking to help build and grow the company every day. You must have an inner desire to win and the idea of losing is a non-starter. If you are looking for a position that allows you to work with a group of smart and dedicated people who will support you but still provide the autonomy you need to execute your strategy, then you should probably apply as soon as you’re done reading this! About Us LTV was founded in New York by Josh Levy and Ross Cohen in 2007. At the time their mission was to provide easy and affordable access to public records. Something that in 2007, was only really accessible to corporations. Since then their mission has expanded to developing products and services that grant access to information and data across a number of verticals. In service of this mission, LTV has 9 consumer brands including BeenVerified, NumberGuru, PeopleLooker, NeighborWho, Ownerly, PeopleSmart, Bumper, ReversePhone, and MoneyBot5000. Our mission is to develop a diverse portfolio of technologies, products, and services, that give all people equal access to unbiased data and information. We believe that through this access people can empower and protect themselves in today’s ever-changing world, filled with fake news, deception, and a lack of transparency.