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Welcome to SKELAR
Recruitment Operations – Headquarters
Location
Ukraine
Posted
44 days ago
Salary
0
Seniority
Lead
Job Description
Recruitment Operations – Headquarters
SKELAR
• Бути голосом і обличчям RiseGuide для користувачів, відповідь на запити клієнтів через email та чати, в майбутньому через телефоні дзвінки. Працювати у змінному графіку (включно з нічними змінами) та виконувати KPI • Покращувати процеси підтримки: від дрібних змін у макросах до тестування та запуску нових інструментів і флоу • Занурюватися у продукт глибше, ніж будь-хто інший: швидко опановувати всі флоу підтримки, знаходити слабкі місця та допомагати робити сервіс ще зручнішим і ефективнішим.
Job Requirements
- 3+ місяців досвіду у Customer Support, також розглянемо кандидатів з суміжних доменів
- Вільна англійська (B2+) — комфортне письмове й усне спілкування з користувачами по всьому світу
- Увага до деталей при зборі інформації для ескалації складних запитів до відповідних команд (технічної підтримки, продуктового та лігал відділів)
- Емпатія та клієнтоорієнтованість — навіть у складних ситуаціях ти залишаєш користувача з позитивним досвідом
- Швидка адаптивність — нові флоу, інструменти чи процеси ти сприймаєш як виклик, а не як перешкоду.
- Бажано, але не обов`язково: знання Zendesk.
Benefits
- Увійти у швидкозростаючий продуктовий стартап на етапі масштабування
- Мати реальний вплив на процес уже з перших тижнів
- Працювати на ремоуті з гнучкими змінами
- Отримувати регулярні performance review, прозорий фідбек і простір для ініціатив.
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• Conducts screening interviews for designated business units. • Assesses talent and generates qualified candidates via sourcing and networking. • Consult with managers throughout the hiring process on talent needs, selection and interviewing processes, offers and on-boarding. • Counsel hiring managers in selecting the most qualified candidate from a diverse candidate slate and consult with managers throughout the hiring process on talent needs, selection and interviewing processes. • Represents Option Care Health and the Option Care Health brand to candidates. • Presents offer to candidates and negotiates if needed following the Talent Acquisition SOP. • Ensures timely follow-up with candidates to provide a positive candidate experience. • Creates a communication pathway with hiring managers that promotes a partnership for acquiring the necessary talent. • Conducts regular meetings with the business to provide updates and gather feedback. • Develops knowledge of current market place and trends to ensure competitive hiring. • Proactively develops and executes on innovative methods to source. • Maintain a working knowledge of federal and state laws pertaining to employment practices. • Exercise appropriate record-keeping and records retention practices in accordance with applicable laws, rules and company needs. • Fulfills business needs with agreed upon Service Level Agreements. • Comply with HIPAA, Diversity Principles, Corporate Integrity, Compliance Program policies and other applicable corporate and departmental policies.
• Manage a high volume of daily activity including outbound calls, candidate outreach, resume review, and consistent follow-up with both talent and clients. • Recruit and place top talent for manufacturing, warehouse, and light industrial roles through job boards, social media, referrals, and community outreach. Manage the full hiring process from sourcing to onboarding. • Support and coach your talent throughout their assignments — checking in regularly, offering feedback, and helping them grow. • Build strong client relationships by understanding their workforce needs, conducting regular check-ins, and delivering thoughtful hiring solutions. • Drive growth by skill-marketing standout candidates, collaborating with sales, and identifying new opportunities to serve clients. • Keep operations running smoothly by supporting tasks like payroll, timekeeping, and compliance.
• Own full‑cycle recruiting for salaried openings, including intake, sourcing, screening, interviewing, selection, and offer management • Partner with hiring managers to clarify role requirements, align on hiring priorities, and provide market insights related to talent availability, compensation, and timeline • Design and execute proactive sourcing strategies using multiple channels, including ATS, LinkedIn, job boards, referrals, events, and targeted research • Screen and assess candidates using behavioral and competency‑based interviewing techniques to evaluate skills, experience, and cultural alignment • Coordinate interview processes, ensure timely feedback, and deliver a positive and inclusive candidate experience throughout the recruitment lifecycle • Partner with HR and compensation teams to support offer development, presentation, and negotiation • Maintain accurate and timely candidate and requisition data in the applicant tracking system and leverage recruiting metrics to inform continuous improvement
Role Description Vytalize Health is seeking a motivated Recruiter to support our Talent team in sourcing and hiring for clinical and healthcare operations roles. This role is ideal for someone early in their recruiting career who is eager to grow within healthcare recruiting and gain experience in full-cycle hiring. - Support sourcing efforts for healthcare and operational roles including care managers, nurses, health coaches, and other clinical support positions. - Identify potential candidates through job boards, LinkedIn, referrals, and other sourcing channels. - Maintain and develop candidate pipelines for open and upcoming positions. - Conduct initial screens to evaluate candidate qualifications, interest in the role, and alignment with Vytalize’s mission and values. - Review resumes and help determine candidate fit for open positions. - Coordinate interviews between candidates and hiring teams using the company’s Applicant Tracking System (ATS). - Ensure interview schedules run smoothly and candidate communication is timely. - Serve as a point of contact for candidates during the recruitment process. - Provide clear updates and maintain a professional and positive candidate experience throughout the hiring journey. - Assist with preparing and extending offers when needed. - Support onboarding coordination and required hiring documentation. - Maintain accurate candidate records within the ATS. - Assist with reporting, pipeline tracking, and recruiting metrics as needed. Qualifications - Bachelor’s degree or equivalent work experience. - 2–3 years of recruiting experience. - Exposure to healthcare recruiting or clinical roles is a plus. - Strong communication and interpersonal skills. - Excellent organization and attention to detail. - Ability to manage multiple tasks and priorities in a fast-paced environment. - Familiarity with Applicant Tracking Systems (Ashby), LinkedIn, and Microsoft Office tools preferred. - Experience working in a high growth organization. Requirements - Candidate sourcing and pipeline development. - Resume screening and candidate qualification. - Conducting initial screenings. - Strong verbal and written communication skills. - Ability to build rapport with candidates and hiring managers. - Professional candidate engagement and follow-up. - Ability to manage multiple requisitions and candidate pipelines simultaneously. - Strong attention to detail when tracking candidates and interview feedback. - Effective prioritization in a fast-paced environment. - Ability to partner effectively with recruiters and hiring managers. - Team-oriented mindset with willingness to support multiple hiring initiatives. - Openness to feedback and coaching from leadership. Benefits - Competitive base compensation. - Annual bonus potential. - Health benefits effective on start date. - Health & Wellness Program; up to $300 per quarter for your overall well-being available on start date. - 401(K) plan effective on the first of the month after your start date; 100% of up to 4% of your annual salary. - 5 sick days and unlimited (or generous) paid "Vytal Time" after your first 90 days. - Company paid STD/LTD. - Technology setup. - Ability to help build a market leader in value-based healthcare at a rapidly growing organization.




