• Perform complex customer support activities involving the installation, modification, repair and preventive maintenance of Brooks’ equipment and systems to ensure proper working order. • Isolate and resolve complex equipment malfunctions, and implement corrective action. • Works under minimal supervision following established policies and procedures to ensure company and customer quality standards are met. • May act as Local / Shift / Site Lead to coordinate work direction for other Service Engineers and install support as needed. • This is a high-level position where work assignments are complex in nature, requiring discretion, independent judgment and diverse problem-solving methods. • Candidate may be assigned to support a specific customer site, region, or Product, depending upon business needs. • Lead / perform in the installation, modification, repair, testing, upgrade, conduct preventive diagnosis, perform maintenance on the software and hardware of the equipment and systems while adhering to Brooks Automation’s policies, procedures and work direction of supervisor or shift/site lead. • Interface with customers to ensure customer satisfaction with equipment and service levels, as well as participate in customer operational / status meetings. Expected to present on behalf of Brooks in these meetings. • Maintain a safe and clean working environment by conforming at all times to Brooks and customer’s work protocols and policies. • Attain Equipment Service and Operation Certification on equipment and systems as defined Submit expected reports, such as Service and Status Reports, on all support activities as defined and expected by your manager. • Productively react to changing priorities such as Tool or Line down and escalations, and support organizational and administrative duties. • Train Brooks and customer personnel in equipment operation and maintenance procedures. • Mentor and train less experienced Service Engineers. • Drive continuous improvement programs and projects for both customers and Brooks to resolve issues. • Initiate, evaluate, and document new processes or improvements to existing processes. • Create reports, project plans, training plans, certification matrices and other documentation as required. Present at the Customer’s site or at a Brooks’ office, directly to the Customer and/or with Brooks’ Management. • May be required to work in a Clean Room environment wearing a full clean room suit according to customer requirements. • Work performed generally will be to support a specific site, region and/or product(s) depending upon business needs. • Work schedule is to align with customer needs. Scheduling environment will be flexible to include Compressed Work Weeks (CWW), night shifts, and weekends in an individual or team basis. Must be flexible and available for on-call assignments.

• Durchführung von Inbetriebnahmen und Wartungen unserer Wärmepumpen bei Endkundinnen, Endkunden und Anlagenbetreiber:innen • Serviceorientierte Beratung unserer Kund:innen von Heizungsbetrieben telefonisch und vor Ort zur Sicherung unserer Kundenzufriedenheit • Unterstützung Ihrer Kolleg:innen im technischen Außendienst im erweiterten Umkreis Ihres Einsatzgebietes • Übernahme des Bereitschaftsdienstes mit dem Ziel, unseren Kundinnen und Kunden schnellstmöglich zu helfen

• Responsible for providing on-site support to ADD customers • Support field personnel and District business objectives and goals • Provide direction and develop mentoring skills to mentor other FSRs • Troubleshooting and resolving complaints reported by customers on increasingly complex instruments • Schedule and complete routine preventive maintenance, installations, and other updates

Role Description The Commissioning Specialist supports electrical and mechanical commissioning and retro-commissioning projects as well as trade related regulatory audits governed by NFPA and NEC through onsite field execution, test support, system observation, documentation, and reporting. This role assists in validating that building systems and equipment are installed, started, and operating in accordance with design intent, project requirements, regulatory governance, and operational expectations. The Electromechanical Commissioning Specialist works closely with commissioning engineers, contractors, vendors, client representatives, and project teams to collect field data, document deficiencies, support testing activities, and maintain accurate project records. This role requires strong technical aptitude in electrical and/or mechanical building systems, the ability to interpret drawings and field conditions, and the ability to work safely and effectively in active construction and operating environments. Success in this role requires attention to detail, sound judgment, strong communication, and the ability to travel frequently in support of project execution. Qualifications - Associate degree, technical certificate, completed apprenticeship, military technical training, or an equivalent combination of formal education and progressive field experience in HVAC, electrical, controls, mechanical, or industrial systems. - Minimum required experience: 3 years. - Preferred experience: 5–10 years of progressively responsible field and/or commissioning-related experience. - Valid driver’s license required, with a clean driving record and no significant MVA points or violations. - Preferred certification: Industry-recognized certifications, active pursuit of certification, or equivalent professional credentialing such as CxA, CCP, BCxP, CEM, NICET, NFPA-related certifications, or active trade licensure relevant to the supported discipline. Requirements - Operates, observes, evaluates, and documents testing of emergency generators, UPS systems, PDUs, panel boards, switchboards, transformers, electrical meters, VFDs, lighting control systems, and related components. - Interprets, analyzes, and validates electrical drawings and schematics to verify field conditions, identify equipment, and support commissioning activities and system verification. - Documents, evaluates, and validates testing outcomes in approved commissioning platforms such as CxAlly, Facility Grid, or other company-approved tools. - Operates, observes, evaluates, and documents testing of RTUs, chillers, AHUs, CRACs, CRAHs, VRF and split systems, hydronic and DX systems, pumps, water heaters, heating systems, and related components. - Interprets, analyzes, and validates mechanical drawings and schematics to verify field conditions, identify equipment, and support commissioning activities and system verification. - Documents, evaluates, and validates testing outcomes in approved commissioning platforms such as CxAlly, Facility Grid, or other company-approved tools. - Ability to write reports, business correspondence, and standard operating procedures. - Ability to effectively present information and respond to questions from clients, peers, contractors, and technical field staff. - Ability to define problems, collect data, establish facts, and draw valid conclusions. - Ability to interpret an extensive variety of instructions and deal with several abstract and concrete variables. - Understanding of construction materials and methods, system performance validation, and industry standards relevant to commissioning work. - Ability to manage multiple stakeholders within the organization and business units. - Time management, active listening, critical thinking, and problem-solving skills. - Strong oral and written communication skills. - Ability to work independently, as well as in a team environment. - Ability to work in a constant state of alertness and in a safe manner. - Ability to successfully work from a remote location when not traveling. - Ability to meet the physical demands of the job. - Must have a cell phone and supply your own internet service. Benefits - Attractive salary/benefit package. - Opportunity to play a vital role with a global organization. Travel Requirements - Travel (by Plane, Motor Vehicle, Train) is a significant component of this role, with approximately 90% of the time spent traveling to client/project sites across the U.S. - A flexible schedule, including night shifts and weekend assignments, may be required based on project needs.