• Develop personalized coaching plans and provide regular coaching sessions with each team member to discuss performance and provide feedback on areas for improvement • Mentor and encourage a growth mindset amongst the team • Identify and recruit top-performing sales talent and manage performance and disciplinary challenges • Assess and set account territory priorities for the team • Develop and maintain accurate sales forecasts and regularly review and adjust sales plans and forecasts • Use data to monitor performance and identify trends or areas for improvement • Develop sales plans, strategies, and tactics that align with company goals and customer needs • Observe, assess and monitor seller outreach, deal pipeline and deal quality • Build strong relationships with internal peer teams and leadership to drive strong cross-organization success • Build relationships with external customers, prospects and partners, to support the go-to-market strategy • Encourage cross-functional collaboration to ensure the sales team has the support and resources they need to succeed • Foster a culture of teamwork and collaboration within the sales team to promote knowledge sharing and best practices • Encourage feedback and open communication to ensure all team members feel heard and valued, and to address any issues or concerns

• Lead and develop the Heart Recovery clinical and sales team to drive Impella adoption and establish Heart Recovery as the standard of care across South East Asia. • Support patient outcomes by providing clinical guidance within the cath lab, OR, and ICU, while ensuring adherence to the latest Heart Recovery clinical strategies. • Conduct After Action Reviews and Case Reviews with physicians to ensure continuous learning, quality improvement, and excellence in clinical practice. • Plan and deliver comprehensive training programs for physicians, nurses, and hospital teams to ensure optimal clinical use of Impella across active and new sites. • Build and strengthen peer‑to‑peer networks across the region, enabling best practice sharing and supporting the development of Heart Recovery Centers of Excellence. • Drive account management efforts across key centers, partnering with distributors to implement clinical strategies, monitor activity, and maintain transparent case reporting. • Represent the organization at major cardiology conferences, heart failure symposiums, and regional events in partnership with Marketing and Medical Education teams. • Establish strong relationships with SEA distribution partners through weekly alignment meetings, quarterly strategy reviews, and ongoing training to ensure consistent execution of the commercial playbook.

• Own total SkyTab POS production performance across North America. • Deliver against new logo targets, reseller output goals, enterprise bookings, legacy conversions, and go-live activation metrics. • Drive install velocity and reduce time-to-live in partnership with Operations. • Establish clear production dashboards and performance correction mechanisms. • Lead forecast accuracy and pipeline discipline across all restaurant channels. • Lead new direct sales production, with strong emphasis on independent and SMB restaurant growth. • Build repeatable outbound and inbound production models. • Drive rep productivity, close rates, deal velocity, and average revenue per install. • Implement performance management systems and corrective actions when production lags. • Drive enterprise bookings and strategic multi-location wins. • Improve sales cycle velocity and competitive displacement rates.

• Own and achieve annual quota targets within your territory • Develop and execute a strategic territory plan • Generate and maintain >4x pipeline coverage • Lead deep discovery conversations to uncover business challenges • Deliver highly tailored product demonstrations • Own pipeline management and forecasting with high accuracy • Apply structured sales methodologies to advance opportunities • Proactively leverage cross-functional stakeholders