• Lead and develop the Heart Recovery clinical and sales team to drive Impella adoption and establish Heart Recovery as the standard of care across South East Asia. • Support patient outcomes by providing clinical guidance within the cath lab, OR, and ICU, while ensuring adherence to the latest Heart Recovery clinical strategies. • Conduct After Action Reviews and Case Reviews with physicians to ensure continuous learning, quality improvement, and excellence in clinical practice. • Plan and deliver comprehensive training programs for physicians, nurses, and hospital teams to ensure optimal clinical use of Impella across active and new sites. • Build and strengthen peer‑to‑peer networks across the region, enabling best practice sharing and supporting the development of Heart Recovery Centers of Excellence. • Drive account management efforts across key centers, partnering with distributors to implement clinical strategies, monitor activity, and maintain transparent case reporting. • Represent the organization at major cardiology conferences, heart failure symposiums, and regional events in partnership with Marketing and Medical Education teams. • Establish strong relationships with SEA distribution partners through weekly alignment meetings, quarterly strategy reviews, and ongoing training to ensure consistent execution of the commercial playbook.

• Own total SkyTab POS production performance across North America. • Deliver against new logo targets, reseller output goals, enterprise bookings, legacy conversions, and go-live activation metrics. • Drive install velocity and reduce time-to-live in partnership with Operations. • Establish clear production dashboards and performance correction mechanisms. • Lead forecast accuracy and pipeline discipline across all restaurant channels. • Lead new direct sales production, with strong emphasis on independent and SMB restaurant growth. • Build repeatable outbound and inbound production models. • Drive rep productivity, close rates, deal velocity, and average revenue per install. • Implement performance management systems and corrective actions when production lags. • Drive enterprise bookings and strategic multi-location wins. • Improve sales cycle velocity and competitive displacement rates.

• Own and achieve annual quota targets within your territory • Develop and execute a strategic territory plan • Generate and maintain >4x pipeline coverage • Lead deep discovery conversations to uncover business challenges • Deliver highly tailored product demonstrations • Own pipeline management and forecasting with high accuracy • Apply structured sales methodologies to advance opportunities • Proactively leverage cross-functional stakeholders

• Build deep expertise in a defined product group and associated buyer personas; act as the primary subject matter expert (SME) for active sales opportunities and representing their product domain in multi-product pursuits. • Partner with SDRs and AEs in early discovery to qualify opportunities and assess alignment of systems, data flows, integration points, and non-functional requirements (e.g., security, scalability, accessibility) to support pursuit strategy. • Translate functional requirements into actionable solution designs and configuration options; lead product proofs of concept (POCs) to validate solution fit and convert pipeline. • Document MEDDPICC-aligned insights, particularly Metrics and Decision Criteria, in CRM or pursuit documentation. • Provide accurate, comprehensive responses to RFPs and RFIs that address the needs of functional buyers. • Serve as the SKU configuration SME to validate quotes against the proposed solution and customer technical landscape. • Design and deliver persona-specific demos, workshops, and proofs of concept that align product capabilities with buyer outcomes and Decision Criteria. • Maintain demo environments with up-to-date data, reusable scripts, scenario assets, and runbooks that support Sales progression. • Prepare detailed post-sale handoff materials to ensure seamless transitions to Services and Customer Success. • Provide structured feedback to Product and Enablement teams on gaps, objections, and content needed based on real-world sales cycles to enhance team effectiveness and performance. • Support enablement by developing onboarding content, certification programs, and demo practice cards. • Travel extensively (60–75%), with weekly customer visits common.