• Install and configure Azure Monitor, Log Analytics Workspaces, and Application Insights across multiple Azure resource types • Configure diagnostic settings and data collection rules (DCRs) to ensure proper ingestion of logs and metrics • Build KQL queries, Azure Monitor Workbooks, and dashboards aligned with client requirements • Configure alerts, action groups, and intelligent alerting pipelines based on approved thresholds • Implement Azure Lighthouse configurations for cross-subscription and cross-tenant observability • Set up incident management tooling, alert pipelines, escalation flows, and RCA frameworks as defined by the client • Build automated remediation workflows using Azure Automation and Logic Apps • Configure AI-driven monitoring solutions, including anomaly detection and dynamic metrics dashboards • Develop and deliver comprehensive documentation, including configuration guides and runbooks • Conduct knowledge transfer sessions to enable the client team to operate all deployed solutions

Role Description WSP has a career opportunity for a Principal Tailings Engineer with our Mine Waste Team for our Lakewood, CO office. The following locations will also be considered: Tucson, AZ and Reno, NV. This individual will provide geotechnical engineering services and manage projects related to mining and civil/geotechnical projects in the U.S. and internationally. Our ideal candidate enjoys technical work and the challenge of growing the business. Will support the West US and Latin America regions. Depending on candidate location preference, this individual can be located anywhere in the US. Will travel occasionally. Are you looking for an opportunity to work with an established engineering consulting firm that values its employee’s enthusiasm and technical contributions? We encourage you to apply for this opportunity. We are dedicated to providing the atmosphere to allow individuals to grow their career. We offer a varied and interesting diversity of clients and projects. We would love you to join our team of friendly, hard-working, dedicated and collaborative professionals. Our ideal candidate is seeking challenging work and is committed to quality. Your Impact - Provide civil/geotechnical engineering and project management. - Responsible for delivering geotechnical and geologic projects to WSP’s mining clients. - Plan, supervise and lead civil/geotechnical investigations and design activities. - Project management including scope, budget, schedule, and resource management. - Manage and coordinate project teams, ensuring the technical quality of deliverables. - Perform and review geotechnical engineering analyses. - Write technical reports and proposals. - Recognize and initiate business development opportunities. - Lead and/or assist with the coordination, development and production of proposals, SOQs and presentations. - Travel to project sites in the US and internationally - Approximately 15% overnight travel. Qualifications - BS and MS in Civil or Geotechnical Engineering. - Currently registered or immediately eligible for registration as a PE. - 12 years + experience in geotechnical engineering, preferably with mining projects. - Strong academic background and solid understanding of soil mechanics. - Experience in one or more of the following areas: - Tailings Storage Facility and Heap Leach Facility design. - Foundations. - Earth dams and levees. - Ability to develop and maintain strong client relationships. - Motivated to develop business from new and existing clients. - Demonstrated Project Management skills including scheduling and budgeting and the ability to lead, train and mentor junior staff. - Demonstrated technical excellence in geotechnical engineering. - Very good understanding of drilling methods, field investigations, and laboratory testing procedures. - Excellent communication, leadership, mentoring, writing, interpersonal and presentation skills. - Superior time management, planning and ability to interact with clients. - Ability and willingness to travel to project sites in the US and internationally - Approximately 15% overnight travel. - Must pass background check and must have a satisfactory driving record in accordance with the Company's driving (MVR) policy. Benefits - Comprehensive suite of benefits focused on providing health and financial stability throughout the employee’s career. - Coverage related to medical, dental, vision, disability, and life. - Retirement savings. - Paid sick leave. - Paid vacation (or other personal time). - Paid parental leave. - Paid time off for purposes of bereavement, voting, and/or attendance at naturalization proceedings. Compensation Expected Salary (Colorado only): $139,800 - $212,600. WSP USA is providing the compensation range that the company in good faith believes it might pay and/or offer for this position within the state of Colorado, based on the successful applicant’s education, experience, knowledge, skills, and abilities in addition to internal equity and specific geographic location. WSP USA reserves the right to ultimately pay more or less than the posted range and offer additional benefits and other compensation, depending on circumstances not related to an applicant’s sex or other status protected by local, state, and/or federal law.

• Project Engineering & Consulting (50%): Serve as a team member on customer projects, focusing on design, architecture, integration, implementation, and documentation. This includes research, benchmarking, performance and functional testing, reference architectures, sizing, migration, integration, development, and tooling. • Consultative Support (50%): Provide case-initiated consultative support to strategic users, customers, and prospects, assisting with implementation, onboarding, production launches, and Proof of Concepts (POCs). • Provide architectural, technical, and migration assistance, including hands-on tasks. • Work as a member of the Support Team, handling L1 to L3 cases and communications when not actively assigned to customer projects. • Partner closely with ClickHouse Product Management, Engineering, and Sales to contribute to the product roadmap and account plans. • Develop and assist with a wide range of content, including Public and Internal Documentation, Knowledge Base articles, ClickHouse Learning, Reference Architecture, blogs, and benchmark results. • Assist with hiring and mentoring new team members as we grow and scale. • Be available for scheduling and on-call needs to deliver high-quality 24x7 support in a global, distributed environment, including up to 35% estimated onsite regional travel.

Role Description This is a Philippines based position working USA hours. Alianza is looking for a Support Engineer to join our Technical Support department. This role is a vital first point of contact, focusing on providing outstanding technical support with speed, accuracy, and a strong commitment to customer satisfaction. The ideal candidate is highly motivated, team-oriented, and thrives in a fast-paced, dynamic environment. Key Responsibilities - Front-Line Support: Serve as the primary point of contact for incoming customer support tickets and calls, focusing on prompt initial response and resolution. - Ticket Management: Handle basic, high-volume, and repetitive customer issues (e.g., setup issues, MFA resets, etc.). Efficiently monitor and address centralized ticket queues. - Escalation and Triage: Triage complex issues accurately and escalate them to senior support groups as needed, ensuring proper prioritization within Service Level Agreements (SLAs). - Customer Advocacy & Ownership: Take full ownership of technical issues, drive them to a timely resolution, and proactively communicate status updates, especially for at-risk or unhappy customers. Go the extra mile to ensure customer happiness. - Product Knowledge: Rapidly acquire working knowledge of the entire Alianza platform and product suite to serve as the intake point for all product-related inquiries. - Documentation & Process: Observe field activity and advise on documentation needs. Demonstrate strong process skills (develop, document, train) and the ability to work within defined guidelines. - On-Call: Participate in a weekly on-call rotation. Qualifications - 2+ years of professional technical support experience. - Knowledge or experience with VoIP and/or telecom technologies. Requirements - Technical & Problem-Solving: Strong technical troubleshooting skills and proven ability to quickly learn and master the Alianza platform. - Proficiency in monitoring and addressing ticket queues and managing large volumes of routine tasks effectively. - Ability to work independently and multitask effectively in a dynamic, interrupt-driven, high-pressure environment. - Communication & Customer Service: Outstanding written and verbal communication skills, including the ability to professionally, clearly, and quickly articulate problems and solutions. - Exceptional phone and customer handling skills, including the ability to manage frustrated customers with professionalism and empathy. - Strong business sense and understanding of situational context to accommodate a wide variety of customer personas across product lines. Attributes for Success - Ownership: A natural sense of responsibility and commitment to task completion. - Teamwork: A strong team-oriented approach to effectively share workloads and co-work issues. - Attitude: Positive energy, enthusiasm, and a contribution to overall team morale. - Growth: Curiosity, openness to continuous learning, and resilience when faced with challenges.