Location: Work from Home Type of Employment: Full-time Work Shift: US Business Hours About Us At OurAssistants, we connect U.S.-based HOA and property management companies with highly skilled virtual professionals. We support financial operations, compliance, and community management by providing reliable and detail-oriented remote talent. Learn more at ourassistants.com. About the Role We are seeking a detail-oriented HOA Accountant with hands-on experience using PayHOA to manage financial operations for homeowners associations. This role focuses on maintaining accurate financial records, handling assessments, performing reconciliations, and preparing financial reports in compliance with HOA standards. The ideal candidate has a strong understanding of HOA accounting workflows, is highly organized, and can manage multiple associations efficiently in a remote environment. Key Responsibilities HOA Accounting & Financial Management - Manage HOA financials using PayHOA, including owner ledgers and association accounts. - Record and track homeowner assessments, payments, and special assessments. - Process accounts payable and ensure proper GL coding. - Maintain accurate financial records for multiple HOA communities. Reconciliation & Reporting - Perform monthly bank and balance sheet reconciliations. - Prepare financial reports including balance sheets, income statements, and budget vs. actuals. - Generate homeowner statements and assist with board reporting. - Support month-end and year-end closing processes. Accounts Receivable & Collections Support - Monitor delinquent accounts and assist with collections tracking. - Coordinate with HOA managers regarding payment plans and outstanding balances. - Ensure accurate posting of payments and updates to owner ledgers. Compliance & Documentation - Ensure compliance with HOA governing documents and accounting standards. - Maintain organized digital records and audit-ready documentation. - Assist with audits and financial reviews as needed. Qualifications & Requirements - Minimum 2 years of HOA accounting experience. - Hands-on experience with PayHOA is required. - Strong understanding of HOA financials, assessments, and reconciliations. - Experience with AP/AR processes and financial reporting. - Strong attention to detail and accuracy. - Excellent communication and organizational skills. - Ability to manage multiple communities and deadlines. Additional Requirements - Must be currently residing in the Philippines or Latin America. - Must have a stable internet connection and a remote-ready workstation. Compensation and Benefits - Competitive salary based on experience - Permanent remote setup - Ongoing training and professional development opportunities - Supportive and collaborative HOA-focused team environment

Role Description The Accounts Receivable Specialist (Liens/Billing) supports the organization’s billing, collections, and lien processes to ensure accurate invoicing, timely cash application, and compliance with applicable lien laws. This role plays a critical part in maintaining strong customer relationships, supporting large project billing, and ensuring internal reporting accuracy. This position is flexible in location and may be seated at any of our branches across the United States. - Organize and prepare lien waivers for the entire company - Assist in processing customer refunds - Assist in resolving billing and customer disputes - Compile and submit customer pay applications for large projects - Assist with cash application reconciliations - Prepare monthly reports on Billing and Collection KPIs - Maintain billing codes and tables - Assist with the preparation of invoices to customers - Review billing edits and assist in training new Billing Specialists - Post transactions to customer accounting records - Perform other duties as assigned or required Qualifications - High school diploma, GED, or equivalent certification required - 2+ years of experience in an office support function such as collections, collections support, billing, or a similar role - Experience or knowledge of mechanic liens preferred Requirements - Moderate knowledge of billing procedures and lien laws - Advanced knowledge of Microsoft Excel and other Microsoft Office programs - Advanced problem-solving skills - Strong analytical and organizational skills - Excellent verbal and written communication skills - Keen attention to detail with the ability to identify errors - Ability to work effectively with customers - Excellent time-management skills - Ability to work both independently and in a team environment

• Assist the team to manage regional accounts receivable operations, accurate and timely invoicing, and posting into the accounting system • Follow up on collections and their application • Work with the Treasury and Client operations teams • Maintain the AR master data and its accurate records for compliance and operations purposes • Follow billing procedures, assure billings posting is accurate and timely; analyze and reconcile accounts receivables data • Update ApprovPay application, perform reconciliations in the accounting system • Follow up with customers, and maintain AR aging reporting • Prepare documents and financial information for external and internal stakeholders as required • Participate in billing system’s evolution

• Ensure performance meets/exceeds standard level agreements (SLAs) • Process customer refunds • Manage internal help desk and provide exemplary service to requesters • Exercise due diligence before requesting assistance • Input pertinent information regarding payments in the internal system • Respond to all inquiries or requests in a timely fashion • Identify short payments and forward them to the Collector for review and resolution • Perform research and resolution of unidentified and/or unapplied cash by contacting internal stakeholders and/or customers via phone and/or mail • Creating inter-company journal entries, completing the appropriate applications, and reconciling the cash applied to the cash received • Own customer communications and issues from initial contact until resolution • Enhances organization/department reputation by accepting ownership for new and existing requests; always exploring opportunities to add value • Partner with internal stakeholders and managers to identify areas of opportunities to achieve optimized results for all teams • Maintaining unapplied Cash position at a minimum level and timely addressing sync issues between internal systems • Performs other related duties as assigned by management