• Design and build scalable Salesforce solutions using Apex, Lightning Web Components (LWC), Flow, and APIs • Develop and maintain integrations with external systems using REST/SOAP, middleware, and event-driven patterns • Own data model design, security configuration, and performance optimization • Troubleshoot and resolve complex platform issues • Identify opportunities to improve system efficiency, reliability, and automation through continuous optimization • Contribute to architectural decisions in collaboration with senior team members • Translate business requirements into clear technical approaches and actionable delivery plans • Drive decisions that balance immediate priorities with system stability, scalability, and technical debt reduction • Own initiatives end to end, proactively managing timelines, risks, and dependencies without reliance on a dedicated project manager • Bring structure and clarity to how work is planned, tracked, and communicated across the team • Serve as a trusted technical advisor, influencing decisions through expertise and sound judgment • Mentor junior developers and contribute to development standards and best practices • Continuously expand technical and leadership capabilities to improve team delivery outcomes.

Agentforce Voice Config Expert At Zensar, we’re “experience-led everything”. We are committed to conceptualizing, designing, engineering, marketing, and managing digital solutions and experiences for over 130 leading enterprises. We are a company driven by a bold purpose: Together, we shape experiences for better futures. Whether for our clients, our people, or the world around us, this belief powers everything we do. At the heart of our culture is ONE with Client - a set of four core values that reflect who we are and how we work: One Zensar, Nurturing, Empowering, and Client Focus. Part of the $4.8 billion RPG Group, we’re a community of 10,000+ innovators across 30+ global locations, including Milpitas, Seattle, Princeton, Cape Town, London, Zurich, Singapore, and Mexico City. Explore Life at Zensar and join us to Grow. Own. Achieve. Learn. to be the best version of yourself. We believe the best work happens when individuality is celebrated, growth is encouraged, and well-being is prioritized. We are an equal employment opportunity (EEO) and affirmative action employer, committed to creating an inclusive workplace. All qualified applicants will be considered without regard to race, creed, color, ancestry, religion, sex, national origin, citizenship, age, sexual orientation, gender identity, disability, marital status, family medical leave status, or protected veteran status.

• Colaborar con desarrolladores y consultores senior en proyectos Salesforce. • Apoyar en la configuración, desarrollo e implementación de soluciones Salesforce. • Escribir código limpio y mantenible utilizando Apex, Lightning Web Components y Visualforce. • Apoyar en la integración de datos mediante APIs (REST/SOAP). • Participar en pruebas unitarias y en la documentación técnica. • Participar en ceremonias ágiles y contribuir a los objetivos de cada sprint. • Aprender y aplicar buenas prácticas de desarrollo Salesforce.

$130,000-$160,000 / year Vertafore is a leading technology company whose innovative software solutions are advancing the insurance industry. Our suite of products provides solutions to our customers that help them better manage their business, boost their productivity and efficiencies, and lower costs while strengthening relationships. Our mission is to move InsurTech forward by putting people at the heart of the industry. We are leading the way with product innovation, technology partnerships, and focusing on customer success. Our fast-paced and collaborative environment inspires us to create, think, and challenge each other in ways that make our solutions and our teams better. We are headquartered in Denver, Colorado, with offices across the U.S., Canada, and India. Design, build, and scale enterprise Salesforce solutions across Sales Cloud, Service Cloud, Experience Cloud, and CPQ. Serve as the senior technical authority for Salesforce architecture, integrations, and release management. Lead AI-enabled development practices including the use of AI-assisted coding tools and Salesforce AI capabilities such as Agentforce. Mentor and support a junior Salesforce developer while promoting engineering excellence and platform scalability. Core Requirements and Responsibilities:• Design and implement scalable Salesforce solutions aligned with enterprise architecture standards.• Develop and maintain Apex, Lightning Web Components (LWC), Flows, and APIs.• Lead solution design for complex cross-functional initiatives and integrations (e.g., Celigo, NetSuite, Workday).• Serve as technical authority for issue resolution, design reviews, and best practices.• Own technical aspects of release cycles including CI/CD, testing, and deployment governance.• Leverage AI-assisted development tools (e.g., Github Copilot) to improve development velocity and quality.• Provie expertise, support and implement Salesforce AI use cases, including Agentforce and predictive capabilities.• Mentor junior Salesforce developer(s) through code reviews, design guidance, and skills development.• Work closely with other developers on the Enterprise Apps (EA) team to promote best practices and learning.• Champion Salesforce governance, security, documentation, and DevOps maturity.• Provide consultative guidance to business stakeholders on platform capabilities and scalable automation.• Work with stakeholders to understand needs and pain points in order to help Salesforce users work more efficiently. Qualifications:• Bachelor's degree in Computer Science, Engineering, MIS or related field (or equivalent experience).• 6+ years of enterprise Salesforce development experience.• Salesforce Certified Platform Developer I required; Platform Developer II and Salesforce Certified AI/Agentforce Associate or Specialist preferred.• Strong expertise in Apex, LWC, Flows, REST/SOAP APIs, and Salesforce security model.• Experience with Sales Cloud and/or Service Cloud required; Experience Cloud and CPQ preferred.• Demonstrated experience using AI-assisted development tools and exposure to Salesforce AI (e.g., Agentforce, Einstein).• Experience with enterprise integrations and middleware.• Strong understanding of SDLC, Agile methodologies, and DevOps best practices. THE VERTAFORE STORY Over the past 50 years, Vertafore has advanced the entire insurance distribution channel with the best software solutions in the industry. Today, we're proud to say hundreds of thousands of Vertafore users rely on our solutions to write business faster, reduce costs, and fuel growth by increasing collaboration and streamlining processes. Vertafore leads the industry with secure, cloud-based mobile products that provide superior reporting and analytics, delivering actionable insight- right when customers need it most. We partner with other leading technology companies to deliver comprehensive solutions to improve the way our customers do business and serve their customers. The Vertafore Way Insurance is about relationships, and technology should make those relationships stronger. That's why, at Vertafore, it's our mission to transform the way the industry operates by putting people at the heart of insurance technology. By focusing on our customers, becoming better every day, and delivering results you can see, we provide the level of trust and security that insurance is all about.• Bias to Action: We're united by an innate drive to take action and make a difference in the technology and insurance spaces.• Win Together: We work together as one team, showing empathy and respect along the way.• Show Up Curious: We work to challenge one another to push boundaries and think beyond the box.• Say It, Do It: We honor every one of our commitments because integrity is important to us.• Customer Success is Our Success: We cultivate authentic relationships and follow up by actively listening to their needs.• We Love Insurance: We appreciate the impact insurance has on the world. Is this role not an exact fit for you? Keep an eye on our Careers Page for other positions! Vertafore is a drug free workplace and conducts preemployment drug and background screenings . The selected candidate must be legally authorized to work in the United States. The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all the job responsibilities, duties, skill, or working conditions. In addition, this document does not create an employment contract, implied or otherwise, other than an "at will" relationship. Vertafore strongly supports equal employment opportunity for all applicants regardless of race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, sexual orientation, genetic information, or any other characteristic protected by state or federal law. We do not accept resumes from agencies, headhunters, or other suppliers who have not signed a formal agreement with us. Vertafore is a Flexible First working environment which allows team members to work from home as often as you'd like, while using our offices as a place for collaboration, community, and teambuilding. There are times you may be asked to come into an office and/or travel for specific meetings for a specific business purpose and this varies by job responsibilities. Why Vertafore is the place for you: *Canada Only - The opportunity to work in a space where modern technology meets a stable and vital industry - Medical, vision & dental plans - Life, AD&D - Short Term and Long Term Disability - Pension Plan & Employer Match - Maternity, Paternity and Parental Leave - Employee and Family Assistance Program (EFAP) - Education Assistance - Additional programs - Employee Referral and Internal Recognition Why Vertafore is the place for you: *US Only - The opportunity to work in a space where modern technology meets a stable and vital industry - We have a Flexible First work environment! Our North America team members use our offices for collaboration, community and team-building, with members asked to sometimes come into an office and/or travel depending on job responsibilities. Other times, our teams work from home or a similar environment. - Medical, vision & dental plans - PPO & high-deductible options - Health Savings Account & Flexible Spending Accounts Options: - Health Care FSA - Dental & Vision FSA - Dependent Care FSA - Commuter FSA - Life, AD&D (Basic & Supplemental), and Disability - 401(k) Retirement Savings Plain & Employer Match - Supplemental Plans - Pet insurance, Hospital Indemnity, and Accident Insurance - Parental Leave & Adoption Assistance - Employee Assistance Program (EAP) - Education & Legal Assistance - Additional programs - Tuition Reimbursement, Employee Referral, Internal Recognition, and Wellness - Commuter Benefits (Denver) The selected candidate must be legally authorized to work in the United States. The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all the job responsibilities, duties, skill, or working conditions. In addition, this document does not create an employment contract, implied or otherwise, other than an "at will" relationship. Vertafore strongly supports equal employment opportunity for all applicants regardless of race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, sexual orientation, genetic information, or any other characteristic protected by state or federal law. The Professional Services (PS) and Customer Success (CX) bonus plans are a quarterly monetary bonus plan based upon individual and practice performance against specific business metrics. Eligibility is determined by several factors including: start date, good standing in the company, and actives status at time of payout. The Vertafore Incentive Plan (VIP) is an annual monetary bonus for eligible employees based on both individual and company performance. Eligibility is determined by several factors including: start date, good standing in the company, and actives status at time of payout. Commission plans are tailored to each sales role but common components include quota, MBO's and ABPMs. Salespeople receive their formal compensation plan within 30 days of hire. Vertafore is a drug free workplace and conducts preemployment drug and background screenings. We do not accept resumes from agencies, headhunters or other suppliers who have not signed a formal agreement with us. We want to make sure our recruiting process is accessible for everyone. if you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact recruiting@vertafore.com Just a note, this contact information is for accommodation requests only.