Vertafore

$200,000 - $300,000 Total Compensation The insurance industry runs on Vertafore. We equip agencies, MGAs, and carriers with the core digital systems, specialized AI, and data-driven foundation to eliminate distribution drag across the insurance lifecycle, spanning sales, servicing, and back-office operations. Underpinned by unmatched speed and performance power, we are the trusted backbone that's taking the insurance industry from friction to flow with Distribution Velocity - speed, performance, and trust - to drive growth at scale. With over 95% of the top agencies and insurers and 50% of industry compliance transactions running through Vertafore, we lead at the intersection of innovation and trust, giving insurance professionals the confidence to transform and win in the AI era. Our reach is global, with headquarters in Denver, Colorado, and offices across the U.S., Canada, and India. About the Role Vertafore's AI organization is moving fast - from agentic workflows to intelligent document processing and predictive analytics. These systems are in production, serving thousands of agencies and carriers across North America, and the bar for reliability, scalability, and craft is high. We're looking for an AI Engineering Leader who leads from the front. You'll own delivery for one of our core AI product domains, managing a small team of engineers while staying close enough to the work that you're the person your team turns to when the architecture gets hard. You'll be a hands on leader with expertise in designing, evaluating, and shipping AI based features. This is not a role for someone who has stepped fully away from the code. You are an active participant in the team, reviewing PR's, making technical decisions, and writing code. Your value multiplier is the team you build and enable, but your credibility comes from the depth you bring. What You'll Do Lead a High-Performing AI Engineering Team - Manage, mentor, and grow a team of 4-8 engineers. Running 1:1s, setting technical direction, and creating clear paths for individual development - Foster a culture of rigor, fast iteration, and creative problem solving. Build a team where engineers are empowered to raise problems early and move from experiment to production without unnecessary friction - Partner with recruiting to hire strong AI engineering talent and retain it through meaningful work and clear growth Own Technical Delivery for Your Domain - Drive the end-to-end delivery of AI features and systems within your team's scope, from design to deployment to post-production observability - Be the accountable technical voice for your domain: scope estimates, architectural decisions, tradeoff documentation, and post-mortems all run through you - Work closely with a product manager to translate customer problems and business priorities into a well-sequenced engineering roadmap Stay Hands-On at the Right Level - Contribute meaningfully to system design, code reviews, and debugging when it matters with a focus on greenfield work, critical path systems, or when the team is blocked - Set and uphold engineering standards for your team: testing strategy, evaluation frameworks, model observability, and responsible deployment practices - Know when to write the code yourself and when your highest-leverage move is unblocking someone else Build and Operate Production AI Systems - Oversee the design and operation of LLM-powered features, ETL pipelines, agentic workflows, and/or document extraction systems - Maintain a high bar for production quality: latency, cost, reliability, and behavioral consistency across a diverse multi-tenant customer base - Build feedback loops and monitoring that detect model drift, degraded outputs, and edge case failures before customers do Collaborate Across the Organization - Work with peer engineering teams, platform engineering, and data engineering to share infrastructure, avoid duplication, and raise the AI platform's overall capability - Communicate clearly to surface risks early, quantify tradeoffs, and clear a path to rapid development and iteration for you team - Occasionally engage directly with customers, customer success, or implementation teams to ground your team's work in real-world usage patterns Required Qualifications - 5+ years of experience in machine learning, AI engineering, or applied data science - 1-3+ years of direct people management or formal tech lead experience with responsibility for team delivery - Hands-on production experience with one or more of: LLM-powered applications, agentic workflows, document extraction pipelines, or classical ML systems - Proficiency in Python and familiarity with the modern AI engineering stack - LangChain/LangGraph (or equivalent), vector databases, prompt engineering, and model evaluation tooling - Experience deploying and operating AI systems in a cloud environment (AWS preferred) - Strong written and verbal communication skills - able to write a crisp design doc, run a productive design review, and give clear status to non-technical stakeholders - Bachelor's degree in Computer Science, Engineering, Mathematics, or a related quantitative field Preferred Qualifications - Experience in B2B SaaS, insurance, financial services, or another regulated vertical - Familiarity with MLOps tooling - Exposure to intelligent document processing, for example parsing PDFs, structured tables, or semi-structured data at scale - Experience with LLM observability and AI gateway tooling (e.g., LangSmith, Helicone, Portkey, LiteLLM) - Background building systems with human-in-the-loop workflows and agentic task orchestration Why This Role You'll have real ownership - of a team, of a technical domain, and of shipped product used by insurance professionals across North America. You'll have leadership who is fully committed to delivering real AI value to customers and invest in your growth. And you'll be operating in an industry that is genuinely early in its AI transformation, with the data, infrastructure, and customer relationships already in place to make the work matter. Additional Requirements and Details: - Travel required up to 10% of the time. - Located and working from an office location. - Occasional lifting and/or moving up to 10 pounds. - Frequent repetitive hand and arm movements required to operate a computer. - Specific vision abilities required by this job include close vision (working on a computer, etc.). - Frequent sitting and/or standing. THE VERTAFORE STORY Over the past 50 years, Vertafore has advanced the entire insurance distribution channel with the best software solutions in the industry. Today, we're proud to say hundreds of thousands of Vertafore users rely on our solutions to write business faster, reduce costs, and fuel growth by increasing collaboration and streamlining processes. Vertafore leads the industry with secure, cloud-based mobile products that provide superior reporting and analytics, delivering actionable insight- right when customers need it most. We partner with other leading technology companies to deliver comprehensive solutions to improve the way our customers do business and serve their customers. The Vertafore Way Insurance is about relationships, and technology should make those relationships stronger. That's why, at Vertafore, it's our mission to transform the way the industry operates by putting people at the heart of insurance technology. By focusing on our customers, becoming better every day, and delivering results you can see, we provide the level of trust and security that insurance is all about.• Bias to Action: We're united by an innate drive to take action and make a difference in the technology and insurance spaces.• Win Together: We work together as one team, showing empathy and respect along the way.• Show Up Curious: We work to challenge one another to push boundaries and think beyond the box.• Say It, Do It: We honor every one of our commitments because integrity is important to us.• Customer Success is Our Success: We cultivate authentic relationships and follow up by actively listening to their needs.• We Love Insurance: We appreciate the impact insurance has on the world. Is this role not an exact fit for you? Keep an eye on our Careers Page for other positions! Vertafore is a drug free workplace and conducts preemployment drug and background screenings . The selected candidate must be legally authorized to work in the United States. The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all the job responsibilities, duties, skill, or working conditions. In addition, this document does not create an employment contract, implied or otherwise, other than an "at will" relationship. Vertafore strongly supports equal employment opportunity for all applicants regardless of race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, sexual orientation, genetic information, or any other characteristic protected by state or federal law. We do not accept resumes from agencies, headhunters, or other suppliers who have not signed a formal agreement with us. Vertafore is a Flexible First working environment which allows team members to work from home as often as you'd like, while using our offices as a place for collaboration, community, and teambuilding. There are times you may be asked to come into an office and/or travel for specific meetings for a specific business purpose and this varies by job responsibilities. Why Vertafore is the place for you: *Canada Only - The opportunity to work in a space where modern technology meets a stable and vital industry - Medical, vision & dental plans - Life, AD&D - Short Term and Long Term Disability - Pension Plan & Employer Match - Maternity, Paternity and Parental Leave - Employee and Family Assistance Program (EFAP) - Education Assistance - Additional programs - Employee Referral and Internal Recognition Why Vertafore is the place for you: *US Only - The opportunity to work in a space where modern technology meets a stable and vital industry - We have a Flexible First work environment! Our North America team members use our offices for collaboration, community and team-building, with members asked to sometimes come into an office and/or travel depending on job responsibilities. Other times, our teams work from home or a similar environment. - Medical, vision & dental plans - PPO & high-deductible options - Health Savings Account & Flexible Spending Accounts Options: - Health Care FSA - Dental & Vision FSA - Dependent Care FSA - Commuter FSA - Life, AD&D (Basic & Supplemental), and Disability - 401(k) Retirement Savings Plain & Employer Match - Supplemental Plans - Pet insurance, Hospital Indemnity, and Accident Insurance - Parental Leave & Adoption Assistance - Employee Assistance Program (EAP) - Education & Legal Assistance - Additional programs - Tuition Reimbursement, Employee Referral, Internal Recognition, and Wellness - Commuter Benefits (Denver) The selected candidate must be legally authorized to work in the United States. The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all the job responsibilities, duties, skill, or working conditions. In addition, this document does not create an employment contract, implied or otherwise, other than an "at will" relationship. Vertafore strongly supports equal employment opportunity for all applicants regardless of race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, sexual orientation, genetic information, or any other characteristic protected by state or federal law. The Professional Services (PS) and Customer Success (CX) bonus plans are a quarterly monetary bonus plan based upon individual and practice performance against specific business metrics. Eligibility is determined by several factors including: start date, good standing in the company, and actives status at time of payout. The Vertafore Incentive Plan (VIP) is an annual monetary bonus for eligible employees based on both individual and company performance. Eligibility is determined by several factors including: start date, good standing in the company, and actives status at time of payout. Commission plans are tailored to each sales role but common components include quota, MBO's and ABPMs. Salespeople receive their formal compensation plan within 30 days of hire. Vertafore is a drug free workplace and conducts preemployment drug and background screenings. We do not accept resumes from agencies, headhunters or other suppliers who have not signed a formal agreement with us. We want to make sure our recruiting process is accessible for everyone. if you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact recruiting@vertafore.com Just a note, this contact information is for accommodation requests only.

Title: Sr. Content Marketing Specialist Location: US-CO-Denver Job Description: Our fast-paced and collaborative environment inspires us to create, think, and challenge each other in ways that make our solutions and our teams better. Whether you’re interested in engineering or development, marketing or sales, or something else – if this sounds like you, then we’d love to hear from you! We are headquartered in Denver, Colorado, with offices in the US, Canada, and India. Wage Notice$65,000 - $75,000 + VIP BonusJob Description $65,000 - $75,000 + VIP Bonus #LI-Hybrid The insurance industry runs on Vertafore. We equip agencies, MGAs, and carriers with the core digital systems, specialized AI, and data-driven foundation to eliminate distribution drag across the insurance lifecycle, spanning sales, servicing, and back-office operations. Underpinned by unmatched speed and performance power, we are the trusted backbone that’s taking the insurance industry from friction to flow with Distribution Velocity – speed, performance, and trust - to drive growth at scale. With over 95% of the top agencies and insurers and 50% of industry compliance transactions running through Vertafore, we lead at the intersection of innovation and trust, giving insurance professionals the confidence to transform and win in the AI era. Our reach is global, with headquarters in Denver, Colorado, and offices across the U.S., Canada, and India. Job Description The Senior Content Marketing Specialist is a key contributor to Vertafore’s marketing initiatives, driving engagement and growth through high-performing, strategically aligned content. As part of the Carrier Demand Generation Marketing team, this role plays an important part in the full content lifecycle—from ideation and storytelling to creation and optimization across channels. The ideal candidate will create content that connects with our audience, crafting compelling narratives that increase awareness, build trust, and support demand generation goals. You are a strong storyteller who brings curiosity, attention to detail, and a results-oriented mindset to your work. With a forward-looking perspective, you leverage emerging technologies, including generative AI, to enhance creativity, efficiency, and impact. You are familiar with AI prompting, content generation tools, and using GPTs to help you identify topics, create, scale, and optimize content. Whether contributing to thought leadership, exploring new formats to reach our audience, or developing content that educates prospects on a product, you'll play a meaningful role in advancing Vertafore’s brand and helping insurance carriers succeed. Skills & Requirements Core Requirements and Responsibilities: - Implement content strategy: Support the development and delivery of a content strategy that engages and educates our carrier audience across all stages of the buyer's journey. - Create compelling, results-driven content: Write, edit, and optimize copy across ads, emails, blogs, presentations, reports, eBooks, scripts, infographics, webpages, and landing pages. - Contribute to visual storytelling: Partner with the creative team to guide content design that captures attention, builds trust, and drives action. - Optimize content performance: Use data and analytics to evaluate performance, identify opportunities, and improve content effectiveness. - Manage content projects: Coordinate timelines, stakeholders, and deliverables to support successful delivery of content initiatives that are on time and on brand. - Audit and enhance existing content: Review and optimize existing assets, identify gaps, and repurpose content to maintain relevance and performance. - Stay informed on trends: Monitor industry insights, competitor activity, and emerging topics to inform content and inspire new ideas. - Maintain brand voice and quality: Ensure consistency in tone, message, and storytelling across all content. - Collaborate cross-functionally: Work closely with SMEs, product marketing, demand generation, digital, and design to align content with campaigns and strategic priorities. Knowledge, Skills, and Abilities: - Demonstrated experience contributing to content strategy and delivery in B2B SaaS marketing. - Strong writing and storytelling skills, with the ability to simplify complex concepts. - Detail-oriented, highly organized, and committed to high-quality deliverables. - Collaborative mindset with strong cross-functional communication skills. - Experience using project management tools (e.g., Wrike, Asana) to coordinate workflows, manage timelines, and ensure successful delivery of cross-functional content initiatives. - Strong understanding of SEO best practices and how to craft, structure, and optimize content for discoverability across both traditional search engines and AI/LLM-driven search environments. - Solid understanding of the buyer’s journey and the role of content at each stage. - Ability to follow brand guidelines for tone and voice. - Data-informed approach with a willingness to test, learn, and optimize. Qualifications - BA/BS degree in communications, English, journalism, marketing, or related field. - 3+ years of experience writing for content marketing, preferably in B2B software or technology. - Experience writing for senior-level audiences with an understanding of the buyer’s journey. - Experience in the financial or insurance industry is a plus; curiosity and ability to learn quickly are highly valued. - Experience developing and optimizing content with awareness of how AI and large language models (LLMs) influence search, discovery, and engagement. Additional Requirements and Details: - Travel required up to 10% of the time. - Located and working from an office location (when required) - Occasional lifting and/or moving up to 10 pounds. - Frequent repetitive hand and arm movements are required to operate a computer. - Specific vision abilities required by this job include close vision (working on a computer, etc.). - Frequent sitting and/or standing. Is this role not an exact fit for you? Keep an eye on our Careers Page for other positions! Vertafore is a drug free workplace and conducts preemployment drug and background screenings. The selected candidate must be legally authorized to work in the United States. The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all the job responsibilities, duties, skill, or working conditions. In addition, this document does not create an employment contract, implied or otherwise, other than an "at will" relationship. Vertafore strongly supports equal employment opportunity for all applicants regardless of race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, sexual orientation, genetic information, or any other characteristic protected by state or federal law. We do not accept resumes from agencies, headhunters, or other suppliers who have not signed a formal agreement with us. QualificationsVertafore is a Flexible First working environment which allows team members to work from home as often as you’d like, while using our offices as a place for collaboration, community, and teambuilding. There are times you may be asked to come into an office and/or travel for specific meetings for a specific business purpose and this varies by job responsibilities. The Professional Services (PS) and Customer Success (CX) bonus plans are a quarterly monetary bonus plan based upon individual and practice performance against specific business metrics. Eligibility is determined by several factors including: start date, good standing in the company, and actives status at time of payout. The Vertafore Incentive Plan (VIP) is an annual monetary bonus for eligible employees based on both individual and company performance. Eligibility is determined by several factors including: start date, good standing in the company, and actives status at time of payout. Commission plans are tailored to each sales role but common components include quota, MBO's and ABPMs. Salespeople receive their formal compensation plan within 30 days of hire. Vertafore is a drug free workplace and conducts preemployment drug and background screenings. We do not accept resumes from agencies, headhunters or other suppliers who have not signed a formal agreement with us. We want to make sure our recruiting process is accessible for everyone. if you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact recruiting@vertafore.com Just a note, this contact information is for accommodation requests only.

Title: Software Engineer I Location: US-MI-East Lansing Job Description: Looking to start your career in Technology? We have opportunities right here in mid-Michigan! The insurance industry runs on Vertafore. We equip agencies, MGAs, and carriers with the core digital systems, specialized AI, and data-driven foundation to eliminate distribution drag across the insurance lifecycle, spanning sales, servicing, and back-office operations. Underpinned by unmatched speed and performance power, we are the trusted backbone that’s taking the insurance industry from friction to flow with Distribution Velocity – speed, performance, and trust - to drive growth at scale. With over 95% of the top agencies and insurers and 50% of industry compliance transactions running through Vertafore, we lead at the intersection of innovation and trust, giving insurance professionals the confidence to transform and win in the AI era. Our reach is global, with headquarters in Denver, Colorado, and offices across the U.S., Canada, and India. JOB DESCRIPTION Engineers create products utilizing state-of-the-art technologies. They ensure successful releases to market while working with cutting-edge, lean-agile, software development methodologies. Core Responsibilities: • Writes well-designed, testable code. • Participates in the design, development, testing, and debugging of an application. • Troubleshoots and ensures timely and effective resolutions of any project issue. • Participates in code reviews, both of your own code and as a reviewer. • Provides feedback and suggestions for process and product improvement. • Conducts technical research on new technology for possible new aspects of a product or components needing redesign or updating. • Prepares product documentation, support materials, and internal documentation. • Shares what they know by reaching out to other team members. Core Competencies: • Effective communicator (written and verbal). • Problem solver with strong analytical and critical thinking skills • An innate curiosity about how things work; Proactively acquires new skills and learns new tools and technologies to troubleshoot issues. • Ability to learn quickly and work independently or as part of a team • Adaptable and works best in a fast-paced, work environment Core Requirements: • No Experience Required • Proficient in popular coding languages and frameworks and systems • Knowledge of the software development life cycle • Knowledge of Agile and Scrum development methodologies • Knowledge of relational and NoSQL databases helpful Additional Requirements and Details: • No travel anticipated. • Located and working from our East Lansing location when required. • Ability to work remote with a stable internet connection on an as needed basis. • Occasional lifting and/or moving up to 10 pounds. • Frequent repetitive hand and arm movements required to operate a computer. • Specific vision abilities required by this job include close vision (working on a computer, etc.). • Frequent sitting and/or standing. • #LI-Hybrid • $63,000 / year

IT Engineer II Company: Vertafore Location: Denver, CO, USA Employment Type: Full-time Work Arrangement: Hybrid / Flexible First (Primarily office-based in Denver with flexibility to work from home; office attendance required as needed for collaboration, meetings, and business purposes.) Salary: $65,000–$80,000 per year Bonus: Eligible for the Vertafore Incentive Plan (VIP) annual bonus Travel: Up to 10% Job Description The insurance industry runs on Vertafore. We equip agencies, MGAs, and carriers with the core digital systems, specialized AI, and data-driven foundation to eliminate distribution drag across the insurance lifecycle, spanning sales, servicing, and back-office operations. Underpinned by unmatched speed and performance power, we are the trusted backbone that’s taking the insurance industry from friction to flow with Distribution Velocity – speed, performance, and trust - to drive growth at scale. With over 95% of the top agencies and insurers and 50% of industry compliance transactions running through Vertafore, we lead at the intersection of innovation and trust, giving insurance professionals the confidence to transform and win in the AI era. Our reach is global, with headquarters in Denver, Colorado, and offices across the U.S., Canada, and India. Enterprise IT Engineers are responsible for supporting internal customers and clients at Vertafore in their assigned office and through the completion of assigned tickets. This position will directly impact our user’s ability to improve productivity, manage account needs, standardize, and streamline processes Core Requirements and Responsibilities: Essential job functions included but are not limited to the following: - Primarily responsible for installation, configuration, repair, replacement of workstation, other hardware components and software applications - Works closely with users to ensure smooth, uninterrupted operation of workstations and all related peripherals - Security operations including remediations, virus prevention, user and email risk analysis, vulnerability management and Identity and Access Management - Supports local network infrastructure, desk side LAN, Wi-Fi, and hardware changes - Supports Executive level issues including PC and Mac (hybrid, remote support) - Responsible for Enterprise Core Services (Active Directory, DNS, DHCP, NPS, Imaging, Software Deployment, GPO Management, O365 Management) - Server Management including patch oversight, OS upgrades, new builds, DC deployment and decommissioning - Implement and support compliance controls and auditing (IAM, Zero Trust, Domain and endpoint hardening) - Mobile Device Management and Mobile App Management - Performs formal system design bases on IS management methodologies - Applies Quality Control and Quality Assurance principles - Ability to communicate complex technical concepts to individuals varying various technical ability - Writes and maintains complete and concise technical project documentation - Presents training presentations on multiple technical levels - Familiar with ITIL best practices in time management and project management - Other duties as assigned Knowledge, Skills and Abilities: - Understanding of general business issues including external factors that impact business and industry - Familiar with endpoint management solutions such as Tanium, Intune, JAMF - VDI, AWS and datacenter virtualization and support experience recommended - Familiar with MFA solutions and best practices for BYOD (MS Entra, Ping) - Experience with Anti-Virus and security response applications such as Symantec, CrowdStrike - Ability to provide excellent and timely customer service Skills & Requirements Qualifications: - Minimum of 3 years’ experience maintaining and troubleshooting PC and MAC operating systems required (Windows Desktop OS, MacOS, iOS) - 3-5 years’ experience with strong user endpoint troubleshooting and resolution - Minimum of 3 years’ experience troubleshooting network and Wi-Fi issues end to end - Minimum of 3 years’ experience with Enterprise Core Services (AD, DNS, DHCP, NPS, Imaging, Software Deployment, GPO Management, PS Scripting a plus) - 2 years’ experience with Server OS, VCenter and physical server room infrastructure support Additional Requirements and Details: - Travel required up to 10% of the time. - Located and working from an office location. - Occasional lifting and/or moving up to 10 pounds. - Frequent repetitive hand and arm movements required to operate a computer. - Specific vision abilities required by this job include close vision (working on a computer, etc.). - Frequent sitting and/or standing. THE VERTAFORE STORY Over the past 50 years, Vertafore has advanced the entire insurance distribution channel with the best software solutions in the industry. Today, we’re proud to say hundreds of thousands of Vertafore users rely on our solutions to write business faster, reduce costs, and fuel growth by increasing collaboration and streamlining processes. Vertafore leads the industry with secure, cloud-based mobile products that provide superior reporting and analytics, delivering actionable insight— right when customers need it most. We partner with other leading technology companies to deliver comprehensive solutions to improve the way our customers do business and serve their customers. The Vertafore Way Insurance is about relationships, and technology should make those relationships stronger. That’s why, at Vertafore, it’s our mission to transform the way the industry operates by putting people at the heart of insurance technology. By focusing on our customers, becoming better every day, and delivering results you can see, we provide the level of trust and security that insurance is all about. · Bias to Action: We're united by an innate drive to take action and make a difference in the technology and insurance spaces. · Win Together: We work together as one team, showing empathy and respect along the way. · Show Up Curious: We work to challenge one another to push boundaries and think beyond the box. · Say It, Do It: We honor every one of our commitments because integrity is important to us. · Customer Success is Our Success: We cultivate authentic relationships and follow up by actively listening to their needs. · We Love Insurance: We appreciate the impact insurance has on the world. Is this role not an exact fit for you? Keep an eye on our Careers Page for other positions! Vertafore is a drug free workplace and conducts preemployment drug and background screenings. The selected candidate must be legally authorized to work in the United States. The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all the job responsibilities, duties, skill, or working conditions. In addition, this document does not create an employment contract, implied or otherwise, other than an "at will" relationship. Vertafore strongly supports equal employment opportunity for all applicants regardless of race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, sexual orientation, genetic information, or any other characteristic protected by state or federal law. We do not accept resumes from agencies, headhunters, or other suppliers who have not signed a formal agreement with us. QualificationsVertafore is a Flexible First working environment which allows team members to work from home as often as you’d like, while using our offices as a place for collaboration, community, and teambuilding. There are times you may be asked to come into an office and/or travel for specific meetings for a specific business purpose and this varies by job responsibilities. The Professional Services (PS) and Customer Success (CX) bonus plans are a quarterly monetary bonus plan based upon individual and practice performance against specific business metrics. Eligibility is determined by several factors including: start date, good standing in the company, and actives status at time of payout. The Vertafore Incentive Plan (VIP) is an annual monetary bonus for eligible employees based on both individual and company performance. Eligibility is determined by several factors including: start date, good standing in the company, and actives status at time of payout. Commission plans are tailored to each sales role but common components include quota, MBO's and ABPMs. Salespeople receive their formal compensation plan within 30 days of hire. Vertafore is a drug free workplace and conducts preemployment drug and background screenings. We do not accept resumes from agencies, headhunters or other suppliers who have not signed a formal agreement with us. We want to make sure our recruiting process is accessible for everyone. if you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact recruiting@vertafore.com Just a note, this contact information is for accommodation requests only.

$18.00 CAD/hour The insurance industry runs on Vertafore. We equip agencies, MGAs, and carriers with the core digital systems, specialized AI, and data-driven foundation to eliminate distribution drag across the insurance lifecycle, spanning sales, servicing, and back-office operations. Underpinned by unmatched speed and performance power, we are the trusted backbone that's taking the insurance industry from friction to flow with Distribution Velocity - speed, performance, and trust - to drive growth at scale. With over 95% of the top agencies and insurers and 50% of industry compliance transactions running through Vertafore, we lead at the intersection of innovation and trust, giving insurance professionals the confidence to transform and win in the AI era. Our reach is global, with headquarters in Denver, Colorado, and offices across the U.S., Canada, and India. We are seeking a detail-oriented Documentation Specialist Intern to support the review, rebranding, updating, and restructuring of product documentation in both English and French. This role will focus on bringing outdated documentation current, aligning materials with current branding and product functionality, and improving usability through clear structure, practical formatting, and adult learning principles. The intern will work closely with the Training & Content Team and Product Managers, documentation stakeholders, and subject matter experts to bridge documentation gaps, support product release note updates, and help establish repeatable processes for keeping documentation accurate and useful over time. Key Responsibilities - Review existing product documentation in English and French to identify outdated content, branding inconsistencies, formatting issues, and functional gaps. - Update, rebrand, reformat, and restructure documents to improve clarity, usability, and alignment with current standards. - Use product release notes to identify product changes that need to be reflected in customer-facing or internal documentation. - Access product systems or environments to validate workflows and capture updated screenshots. - Rewrite and reorganize content using adult learning principles, including task-based structure, clear instructions, logical flow, and practical examples. - Partner with Product Managers and subject matter experts to clarify product functionality, understand documentation needs, and build an ongoing documentation feedback loop. - Help establish repeatable processes for document review, updating, version control, and ongoing maintenance. - Support consistency across documentation templates, terminology, tone, formatting, and bilingual content standards. - Identify opportunities to make documentation more functional, searchable, and easier for users to follow. Qualifications - Currently enrolled in a post-secondary program in Technical Communication, English, French, Communications, Instructional Design, Education, Translation, Business, or a related field. - Strong written communication skills in English and French. - Ability to review complex information and rewrite it in a clear, structured, user-friendly way. - Strong attention to detail, organization, and consistency. - Comfort learning new software systems and using them to validate content or capture screenshots. - Interest in technical writing, documentation strategy, product communication, instructional design, or adult learning. - Ability to collaborate with Product Managers, subject matter experts, and cross-functional teams. - Experience with Microsoft Office, SharePoint, documentation tools, knowledge bases, or content management systems is an asset. Preferred Skills - Familiarity with adult learning principles or instructional design concepts. - Experience translating, editing, or reviewing bilingual content. - Basic understanding of software products, product releases, or release notes. - Comfort working with templates, style guides, branding standards, and document repositories. - Ability to identify process gaps and recommend practical improvements. Learning Opportunities This internship will provide hands-on experience in technical documentation, bilingual content management, product documentation workflows, stakeholder collaboration, and documentation process improvement. The intern will gain exposure to how product changes are communicated, how documentation supports users, and how strong content practices improve product adoption and customer experience. Success Measures By the end of the internship, the successful candidate will have helped: - Update and modernize a defined set of outdated documents. - Improve document structure, formatting, screenshots, and usability. - Align English and French documentation with current product and brand standards. - Create or recommend a repeatable process for ongoing documentation review and maintenance. - Strengthen the connection between Product Management and documentation u Vertafore conducts preemployment background screenings . We do not accept resumes from agencies, headhunters, or other suppliers who have not signed a formal agreement with us. Why Vertafore is the place for you: *Canada Only - The opportunity to work in a space where modern technology meets a stable and vital industry - Medical, vision & dental plans - Life, AD&D - Short Term and Long Term Disability - Pension Plan & Employer Match - Maternity, Paternity and Parental Leave - Employee and Family Assistance Program (EFAP) - Education Assistance - Additional programs - Employee Referral and Internal Recognition Why Vertafore is the place for you: *US Only - The opportunity to work in a space where modern technology meets a stable and vital industry - We have a Flexible First work environment! Our North America team members use our offices for collaboration, community and team-building, with members asked to sometimes come into an office and/or travel depending on job responsibilities. Other times, our teams work from home or a similar environment. - Medical, vision & dental plans - PPO & high-deductible options - Health Savings Account & Flexible Spending Accounts Options: - Health Care FSA - Dental & Vision FSA - Dependent Care FSA - Commuter FSA - Life, AD&D (Basic & Supplemental), and Disability - 401(k) Retirement Savings Plain & Employer Match - Supplemental Plans - Pet insurance, Hospital Indemnity, and Accident Insurance - Parental Leave & Adoption Assistance - Employee Assistance Program (EAP) - Education & Legal Assistance - Additional programs - Tuition Reimbursement, Employee Referral, Internal Recognition, and Wellness - Commuter Benefits (Denver) The selected candidate must be legally authorized to work in the United States. The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all the job responsibilities, duties, skill, or working conditions. In addition, this document does not create an employment contract, implied or otherwise, other than an "at will" relationship. Vertafore strongly supports equal employment opportunity for all applicants regardless of race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, sexual orientation, genetic information, or any other characteristic protected by state or federal law. The Professional Services (PS) and Customer Success (CX) bonus plans are a quarterly monetary bonus plan based upon individual and practice performance against specific business metrics. Eligibility is determined by several factors including: start date, good standing in the company, and actives status at time of payout. The Vertafore Incentive Plan (VIP) is an annual monetary bonus for eligible employees based on both individual and company performance. Eligibility is determined by several factors including: start date, good standing in the company, and actives status at time of payout. Commission plans are tailored to each sales role but common components include quota, MBO's and ABPMs. Salespeople receive their formal compensation plan within 30 days of hire. Vertafore is a drug free workplace and conducts preemployment drug and background screenings. We do not accept resumes from agencies, headhunters or other suppliers who have not signed a formal agreement with us. We want to make sure our recruiting process is accessible for everyone. if you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact recruiting@vertafore.com Just a note, this contact information is for accommodation requests only.

$100,000 - $150,000 + VIP bonus #LI-Remote The insurance industry runs on Vertafore. We equip agencies, MGAs, and carriers with the core digital systems, specialized AI, and data-driven foundation to eliminate distribution drag across the insurance lifecycle, spanning sales, servicing, and back-office operations. Underpinned by unmatched speed and performance power, we are the trusted backbone that's taking the insurance industry from friction to flow with Distribution Velocity -speed, performance, and trust - to drive growth at scale. With over 95% of the top agencies and insurers and 50% of industry compliance transactions running through Vertafore, we lead at the intersection of innovation and trust, giving insurance professionals the confidence to transform and win in the AI era. Our reach is global, with headquarters in Denver, Colorado, and offices across the U.S., Canada, and India. The Principal Consultant is a senior-level consulting role responsible for delivering strategic and operational expertise to MGA (Managing General Agent) customers throughout the solution lifecycle. This role serves as a trusted advisor to clients, Professional Services leadership, Sales, and Product stakeholders by combining deep MGA industry knowledge with strong consulting, implementation, and solution design capabilities. The Principal Consultant leads complex engagements, drives solution strategy, supports pre-sales and scoping activities, and helps ensure successful customer outcomes. This role is expected to influence delivery best practices, mentor professional services teams, and contribute to the growth and scalability of the Professional Services organization. This role serves as a trusted advisor and thought leader and delivers high-impact customer outcomes. The role operates with significant autonomy. Client Consulting & Delivery Leadership• Lead complex MGA-focused consulting engagements from discovery through implementation and optimization.• Serve as a strategic advisor to customers on operational workflows, underwriting processes, distribution models, policy administration, bordereaux reporting, carrier relationships, and delegated authority operations.• Facilitate executive-level and operational stakeholder discussions to align business objectives with solution capabilities.• Translate business requirements into scalable solution recommendations and implementation strategies.• Identify risks, dependencies, and operational gaps and provide actionable mitigation strategies.• Drive adoption of best practices across MGA operational models and technology usage. Professional Services Leadership• Support Professional Services delivery teams with solution guidance, escalation management, and subject matter expertise.• Contribute to implementation methodologies, reusable assets, training materials, playbooks, and delivery standards.• Mentor consultants and project teams on MGA workflows, business processes, and customer engagement strategies.• Partner with Delivery Leadership to improve project estimation accuracy, delivery quality, and customer satisfaction.• Assist with complex issue resolution and executive communications during critical customer engagements. Pre-Sales & Solutioning Support• Partner with Sales, Solution Consultants, and Customer Success teams during the sales cycle.• Participate in discovery sessions, solution workshops, and executive presentations with prospective customers.• Provide industry expertise and consultative guidance to shape solution positioning and customer strategy.• Support Statement of Work (SOW) development, implementation scoping, staffing recommendations, and effort estimation.• Evaluate customer operational maturity, implementation readiness, and integration complexity.• Assist with RFP/RFI responses and solution architecture discussions. Industry Expertise & Strategic Contribution• Be a subject matter expert with MGA Systems, its methodology, and P&C business operations• Maintain deep expertise in MGA business operations, market trends, compliance considerations, and emerging technologies.• Act as a thought leader internally and externally on MGA transformation initiatives and best practices.• Collaborate with Product Management to provide customer and market feedback that influences roadmap priorities.• Support development of industry-specific accelerators, templates, and consulting offerings. Core Requirements and Responsibilities:• Be a subject matter expert with MGA Systems, its methodology, and P&C business operations• Be part of project teams implementing MGA Systems and delivering Professional Services• Manage multiple consulting engagements concurrently with large agencies• Conduct presentations and educational sessions• Deliver in-person consultative sessions with customers• Analyze business operations and methodology to develop best practices• Recommend solutions for customer pain points, gaps, needs, goals• Conduct user acceptance testing with customer• Perform operational assessment post-implementation to drive product adoption, improve business operations, refine best practices, identify new consultative opportunities• Other duties as assigned Knowledge, Skills and Abilities:• Experience with the following:• Supporting enterprise software implementations within the P&C insurance industry• Working with policy administration, underwriting, claims, billing, distribution management, and agency management platforms• Supporting pre-sales activities, including discovery, solution scoping, effort estimation, and SOW development• Mentoring consulting teams and leading cross-functional initiatives• Deep understanding of MGA operations, including underwriting workflows, delegated authority models, carrier relationships, distribution channels, and policy lifecycle management• Strong knowledge of P&C insurance business practices, independent insurance agency operations, and insurance accounting principles• Broad knowledge of business applications, content management solutions, and SaaS-based insurance technology ecosystems• Proven ability to lead customer-facing workshops, discovery sessions, and executive stakeholder engagements• Strong consulting, client relationship management, and stakeholder influence skills across all organizational levels• Demonstrated ability to navigate crucial conversations, manage conflict resolution, and drive alignment among cross-functional teams• Familiarity with Agile delivery methodologies and enterprise implementation frameworks• Knowledge of integrations, API-based architectures, and data migration strategies• Excellent written, verbal, and presentation communication skills• Strong organizational and prioritization skills with the ability to manage multiple initiatives and deadlines simultaneously• Demonstrated analytical thinking, problem-solving, and decision-making capabilities in complex environments• Ability to adapt quickly to change while developing creative and innovative solutions to customer and business challenges Qualifications:• 8+ years of experience in insurance technology consulting, professional services, or operational leadership roles• Bachelor's degree in Business, Insurance, Information Systems, or related field preferred, or equivalent practical experience.• Industry certifications or insurance designations are a plus.• Experience with the following:• Supporting enterprise software implementations within the P&C insurance industry• Working with policy administration, underwriting, claims, billing, distribution management, and agency management platforms• Supporting pre-sales activities, including discovery, solution scoping, effort estimation, and SOW development• Mentoring consulting teams and leading cross-functional initiatives• Deep understanding of MGA operations, including underwriting workflows, delegated authority models, carrier relationships, distribution channels, and policy lifecycle management• Strong knowledge of P&C insurance business practices, independent insurance agency operations, and insurance accounting principles• Broad knowledge of business applications, content management solutions, and SaaS-based insurance technology ecosystems• Proven ability to lead customer-facing workshops, discovery sessions, and executive stakeholder engagements• Strong consulting, client relationship management, and stakeholder influence skills across all organizational levels• Demonstrated ability to navigate crucial conversations, manage conflict resolution, and drive alignment among cross-functional teams• Familiarity with Agile delivery methodologies and enterprise implementation frameworks• Knowledge of integrations, API-based architectures, and data migration strategies• Excellent written, verbal, and presentation communication skills• Strong organizational and prioritization skills with the ability to manage multiple initiatives and deadlines simultaneously• Demonstrated analytical thinking, problem-solving, and decision-making capabilities in complex environments• Ability to adapt quickly to change while developing creative and innovative solutions to customer and business challenges Additional Requirements and Details:• Travel required up to 50% of the time• Ability to work remote with a stable internet connection on an as needed basis• Located and working from an office location (when required)• Occasional lifting and/or moving up to 10 pounds• Frequent repetitive hand and arm movements required to operate a computer• Specific vision abilities required by this job include close vision (working on a computer, etc.)• Frequent sitting and/or standing THE VERTAFORE STORY Over the past 50 years, Vertafore has advanced the entire insurance distribution channel with the best software solutions in the industry. Today, we're proud to say hundreds of thousands of Vertafore users rely on our solutions to write business faster, reduce costs, and fuel growth by increasing collaboration and streamlining processes. Vertafore leads the industry with secure, cloud-based mobile products that provide superior reporting and analytics, delivering actionable insight- right when customers need it most. We partner with other leading technology companies to deliver comprehensive solutions to improve the way our customers do business and serve their customers. The Vertafore Way Insurance is about relationships, and technology should make those relationships stronger. That's why, at Vertafore, it's our mission to transform the way the industry operates by putting people at the heart of insurance technology. By focusing on our customers, becoming better every day, and delivering results you can see, we provide the level of trust and security that insurance is all about.• Bias to Action: We're united by an innate drive to take action and make a difference in the technology and insurance spaces.• Win Together: We work together as one team, showing empathy and respect along the way.• Show Up Curious: We work to challenge one another to push boundaries and think beyond the box.• Say It, Do It: We honor every one of our commitments because integrity is important to us.• Customer Success is Our Success: We cultivate authentic relationships and follow up by actively listening to their needs.• We Love Insurance: We appreciate the impact insurance has on the world. Is this role not an exact fit for you? Keep an eye on our Careers Page for other positions! Vertafore is a drug free workplace and conducts preemployment drug and background screenings . The selected candidate must be legally authorized to work in the United States. The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all the job responsibilities, duties, skill, or working conditions. In addition, this document does not create an employment contract, implied or otherwise, other than an "at will" relationship. Vertafore strongly supports equal employment opportunity for all applicants regardless of race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, sexual orientation, genetic information, or any other characteristic protected by state or federal law. We do not accept resumes from agencies, headhunters, or other suppliers who have not signed a formal agreement with us. Vertafore is a Flexible First working environment which allows team members to work from home as often as you'd like, while using our offices as a place for collaboration, community, and teambuilding. There are times you may be asked to come into an office and/or travel for specific meetings for a specific business purpose and this varies by job responsibilities. Why Vertafore is the place for you: *Canada Only - The opportunity to work in a space where modern technology meets a stable and vital industry - Medical, vision & dental plans - Life, AD&D - Short Term and Long Term Disability - Pension Plan & Employer Match - Maternity, Paternity and Parental Leave - Employee and Family Assistance Program (EFAP) - Education Assistance - Additional programs - Employee Referral and Internal Recognition Why Vertafore is the place for you: *US Only - The opportunity to work in a space where modern technology meets a stable and vital industry - We have a Flexible First work environment! Our North America team members use our offices for collaboration, community and team-building, with members asked to sometimes come into an office and/or travel depending on job responsibilities. Other times, our teams work from home or a similar environment. - Medical, vision & dental plans - PPO & high-deductible options - Health Savings Account & Flexible Spending Accounts Options: - Health Care FSA - Dental & Vision FSA - Dependent Care FSA - Commuter FSA - Life, AD&D (Basic & Supplemental), and Disability - 401(k) Retirement Savings Plain & Employer Match - Supplemental Plans - Pet insurance, Hospital Indemnity, and Accident Insurance - Parental Leave & Adoption Assistance - Employee Assistance Program (EAP) - Education & Legal Assistance - Additional programs - Tuition Reimbursement, Employee Referral, Internal Recognition, and Wellness - Commuter Benefits (Denver) The selected candidate must be legally authorized to work in the United States. The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all the job responsibilities, duties, skill, or working conditions. In addition, this document does not create an employment contract, implied or otherwise, other than an "at will" relationship. Vertafore strongly supports equal employment opportunity for all applicants regardless of race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, sexual orientation, genetic information, or any other characteristic protected by state or federal law. The Professional Services (PS) and Customer Success (CX) bonus plans are a quarterly monetary bonus plan based upon individual and practice performance against specific business metrics. Eligibility is determined by several factors including: start date, good standing in the company, and actives status at time of payout. The Vertafore Incentive Plan (VIP) is an annual monetary bonus for eligible employees based on both individual and company performance. Eligibility is determined by several factors including: start date, good standing in the company, and actives status at time of payout. Commission plans are tailored to each sales role but common components include quota, MBO's and ABPMs. Salespeople receive their formal compensation plan within 30 days of hire. Vertafore is a drug free workplace and conducts preemployment drug and background screenings. We do not accept resumes from agencies, headhunters or other suppliers who have not signed a formal agreement with us. We want to make sure our recruiting process is accessible for everyone. if you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact recruiting@vertafore.com Just a note, this contact information is for accommodation requests only.

$175,000 - $220,000 / year + Bonus The insurance industry runs on Vertafore. We equip agencies, MGAs, and carriers with the core digital systems, specialized AI, and data-driven foundation to eliminate distribution drag across the insurance lifecycle, spanning sales, servicing, and back-office operations. Underpinned by unmatched speed and performance power, we are the trusted backbone that's taking the insurance industry from friction to flow with Distribution Velocity - speed, performance, and trust - to drive growth at scale. With over 95% of the top agencies and insurers and 50% of industry compliance transactions running through Vertafore, we lead at the intersection of innovation and trust, giving insurance professionals the confidence to transform and win in the AI era. Our reach is global, with headquarters in Denver, Colorado, and offices across the U.S., Canada, and India. The Director, Site Reliability Engineering (SRE) will lead reliability, performance, and observability initiatives for a portfolio of Vertafore products. This role owns SLIs/SLOs, incident response, automation, and CI/CD practices for assigned product families. Directors will manage multiple teams and collaborate with Product Development, Architecture, Cloud Operations, Information Security, and other SRE leaders to ensure operational excellence. This role is responsible for bridging the gap between development and operations by applying a software engineering mindset to system administration. You will own the lifecycle of services - from inception and design, through deployment, operation, and refinement. Key Responsibilities• Product Reliability Leadership o Define and enforce SLIs/SLOs for a subset of Vertafore flagship products. o Drive observability strategy across application and infrastructure layers.• Release Engineering & Toil Reduction o Oversee CI/CD pipelines for product deployments using tools like GitLab, Jenkins, Ansible, LaunchDarkly. o Monitor and cap "Toil" (manual, repetitive operational work) at 50% using Automation and AI tools, ensuring the team spends the remaining time on project work that scales the system.• Error Budget Management o Manage "Error Budgets" to balance the velocity of feature releases with the stability of the platform, ensuring clear consequences when budgets are exhausted.• Incident Management o Define and participate in 24x7 on-call rotations for assigned products; ensure rapid resolution and blameless postmortems.• Cross-Functional Collaboration o Partner with Cloud Ops on capacity planning, OS patching (app tier), and load balancing (ALB, F5). o Align reliability goals with product roadmaps and customer SLAs.• Team Leadership o Manage a group of Managers and Engineers, mentor teams on automation, observability, and reliability best practices. Qualifications• Bachelor's degree in Computer Science, Information Systems, or related field.• 15+ years in Software Engineering, SRE, DevOps, or reliability roles; 8+ years in leadership.• Proven ability to leverage software engineering principles and practices to solve reliability and operational challenges.• Expertise in CI/CD, observability, and incident response.• Strong AWS knowledge and experience with container orchestration.• Proven ability to lead reliability programs across multiple SaaS products.• Experience architecting applications or infrastructure for high-growth cloud platforms.• Experience in B2B SaaS environments involving large-scale distributed systems.• Proven leadership communicating and influencing at team, peer, and leadership levels.• Demonstrated experience driving operational excellence through metrics and KPIs.• (Preferred) Background supporting financial services, healthcare, or regulated industries. THE VERTAFORE STORY Over the past 50 years, Vertafore has advanced the entire insurance distribution channel with the best software solutions in the industry. Today, we're proud to say hundreds of thousands of Vertafore users rely on our solutions to write business faster, reduce costs, and fuel growth by increasing collaboration and streamlining processes. Vertafore leads the industry with secure, cloud-based mobile products that provide superior reporting and analytics, delivering actionable insight- right when customers need it most. We partner with other leading technology companies to deliver comprehensive solutions to improve the way our customers do business and serve their customers. The Vertafore Way Insurance is about relationships, and technology should make those relationships stronger. That's why, at Vertafore, it's our mission to transform the way the industry operates by putting people at the heart of insurance technology. By focusing on our customers, becoming better every day, and delivering results you can see, we provide the level of trust and security that insurance is all about.• Bias to Action: We're united by an innate drive to take action and make a difference in the technology and insurance spaces.• Win Together: We work together as one team, showing empathy and respect along the way.• Show Up Curious: We work to challenge one another to push boundaries and think beyond the box.• Say It, Do It: We honor every one of our commitments because integrity is important to us.• Customer Success is Our Success: We cultivate authentic relationships and follow up by actively listening to their needs.• We Love Insurance: We appreciate the impact insurance has on the world. Is this role not an exact fit for you? Keep an eye on our Careers Page for other positions! Vertafore is a drug free workplace and conducts preemployment drug and background screenings . The selected candidate must be legally authorized to work in the United States. The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all the job responsibilities, duties, skill, or working conditions. In addition, this document does not create an employment contract, implied or otherwise, other than an "at will" relationship. Vertafore strongly supports equal employment opportunity for all applicants regardless of race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, sexual orientation, genetic information, or any other characteristic protected by state or federal law. We do not accept resumes from agencies, headhunters, or other suppliers who have not signed a formal agreement with us. Vertafore is a Flexible First working environment which allows team members to work from home as often as you'd like, while using our offices as a place for collaboration, community, and teambuilding. There are times you may be asked to come into an office and/or travel for specific meetings for a specific business purpose and this varies by job responsibilities. Why Vertafore is the place for you: *Canada Only - The opportunity to work in a space where modern technology meets a stable and vital industry - Medical, vision & dental plans - Life, AD&D - Short Term and Long Term Disability - Pension Plan & Employer Match - Maternity, Paternity and Parental Leave - Employee and Family Assistance Program (EFAP) - Education Assistance - Additional programs - Employee Referral and Internal Recognition Why Vertafore is the place for you: *US Only - The opportunity to work in a space where modern technology meets a stable and vital industry - We have a Flexible First work environment! Our North America team members use our offices for collaboration, community and team-building, with members asked to sometimes come into an office and/or travel depending on job responsibilities. Other times, our teams work from home or a similar environment. - Medical, vision & dental plans - PPO & high-deductible options - Health Savings Account & Flexible Spending Accounts Options: - Health Care FSA - Dental & Vision FSA - Dependent Care FSA - Commuter FSA - Life, AD&D (Basic & Supplemental), and Disability - 401(k) Retirement Savings Plain & Employer Match - Supplemental Plans - Pet insurance, Hospital Indemnity, and Accident Insurance - Parental Leave & Adoption Assistance - Employee Assistance Program (EAP) - Education & Legal Assistance - Additional programs - Tuition Reimbursement, Employee Referral, Internal Recognition, and Wellness - Commuter Benefits (Denver) The selected candidate must be legally authorized to work in the United States. The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all the job responsibilities, duties, skill, or working conditions. In addition, this document does not create an employment contract, implied or otherwise, other than an "at will" relationship. Vertafore strongly supports equal employment opportunity for all applicants regardless of race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, sexual orientation, genetic information, or any other characteristic protected by state or federal law. The Professional Services (PS) and Customer Success (CX) bonus plans are a quarterly monetary bonus plan based upon individual and practice performance against specific business metrics. Eligibility is determined by several factors including: start date, good standing in the company, and actives status at time of payout. The Vertafore Incentive Plan (VIP) is an annual monetary bonus for eligible employees based on both individual and company performance. Eligibility is determined by several factors including: start date, good standing in the company, and actives status at time of payout. Commission plans are tailored to each sales role but common components include quota, MBO's and ABPMs. Salespeople receive their formal compensation plan within 30 days of hire. Vertafore is a drug free workplace and conducts preemployment drug and background screenings. We do not accept resumes from agencies, headhunters or other suppliers who have not signed a formal agreement with us. We want to make sure our recruiting process is accessible for everyone. if you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact recruiting@vertafore.com Just a note, this contact information is for accommodation requests only.

DESCRIPTION DU POSTE L'objectif principal d'un(e) Responsable de Produits Senior (Senior Product Owner) est de traduire les problèmes d'affaires et les exigences en « user stories » permettant à une équipe de développement de créer la meilleure solution afin de résoudre les problèmes des clients. Chez Vertafore, un(e) Responsable de produits Senior est responsable de son carnet de produit (« backlog ») et en établit les priorités afin de les aligner sur la stratégie produit, les objectifs d'affaires ainsi que les objectifs des projets. Le ou la titulaire du poste apporte de la clarté dans des projets complexes, tout en collaborant avec des parties prenantes internes et, à l'occasion, externes. Vous travaillerez en étroite collaboration avec les gestionnaires de produit afin de comprendre les objectifs et la stratégie de la feuille de route (« roadmap »), puis de transformer les exigences de haut niveau en « user stories » permettant aux équipes de développement de bien comprendre les problèmes à résoudre afin de créer la meilleure solution possible. Vous serez également responsable de prioriser le carnet de développement et de collaborer avec les gestionnaires de produit pour planifier et séquencer le travail de façon appropriée. À mesure que les fonctionnalités ou « user stories » seront livrés, vous travaillerez étroitement avec l'équipe AQ (assurance qualité) afin de vous assurer que les problèmes sont résolus et que les exigences sont respectées. Notre culture favorise la collaboration, l'innovation, l'intégrité, le mentorat, l'engagement envers le succès et le PLAISIR. Nos gestionnaires sont dédiés au développement de leurs équipes et offrent des opportunités permettant d'avoir un réel impact sur votre carrière. Exigences et responsabilités principales Les fonctions essentielles du poste comprennent notamment : - Traduire les problèmes d'affaires et les exigences en un carnet priorisé de « user stories » à mettre en œuvre par les équipes de développement - Faciliter et diriger des équipes interfonctionnelles afin d'obtenir la clarté nécessaire à la documentation des « user stories » avec un niveau de détail approprié - Traduire les objectifs, stratégies et livrables des projets en travaux concrets, tout en priorisant et séquençant le travail de développement - Collaborer avec l'équipe AQ afin de définir les critères d'acceptation et vérifier qu'ils sont respectés - Rechercher et répondre aux questions provenant des designers, développeurs et équipes AQ - Au besoin, travailler directement avec les clients et effectuer des études de marché afin de clarifier les exigences - Clarifier les « user stories » avec le niveau de détail approprié - Collaborer avec les équipes de gestion de produit, développement et design afin d'assurer une livraison réussie - Collaborer avec le ou la gestionnaire de produit afin d'assurer l'alignement avec les objectifs corporatifs et la stratégie de marché - Collaborer avec le ou la gestionnaire de produit afin de définir la vision produit et la feuille de route - Effectuer le triage et l'analyse des anomalies et des demandes d'assistance au développement provenant du soutien technique - Présenter les « user stories » et fonctionnalités complétés aux parties prenantes internes - Participer à la création des notes de version (« Release Notes ») - Effectuer toute autre tâche connexe assignée Qualifications - Plus de 5 années d'expérience professionnelle, idéalement dans un environnement logiciel SaaS B2B - Expérience préalable en tant que Responsable de produits dans une entreprise de logiciels SaaS B2B - Expérience concrète au sein d'une équipe de développement logiciel Agile - Expérience de travail dans une organisation interfonctionnelle et compréhension des besoins de plusieurs équipes - Expérience en soutien aux besoins des clients et en communication avec ceux-ci - Excellentes aptitudes en communication avec diverses parties prenantes, incluant les clients - Capacité démontrée à exercer son jugement dans le cadre de pratiques généralement définies et à sélectionner les méthodes appropriées pour obtenir des solutions - Expérience en gestion des parties prenantes internes et en alignement des livrables - Expérience en priorisation de la livraison produit afin de l'aligner avec la stratégie de marché, la vision produit et les objectifs corporatifs - Certification CSPO souhaitée, mais non obligatoire - Forte préférence pour les candidat(e)s bilingues français / anglais Exigences et détails supplémentaires - Déplacements requis jusqu'à 10 % du temps - Travail effectué à partir d'un espace de travail à distance calme et privé, adapté aux réunions virtuelles, ou à partir de notre bureau de Montréal - Capacité occasionnelle à soulever et/ou déplacer jusqu'à 10 livres - Mouvements répétitifs fréquents des mains et des bras requis pour utiliser un ordinateur - Les capacités visuelles spécifiques requises incluent la vision de près (travail à l'ordinateur, etc.) - Position assise et/ou debout fréquente Why Vertafore is the place for you: *Canada Only - The opportunity to work in a space where modern technology meets a stable and vital industry - Medical, vision & dental plans - Life, AD&D - Short Term and Long Term Disability - Pension Plan & Employer Match - Maternity, Paternity and Parental Leave - Employee and Family Assistance Program (EFAP) - Education Assistance - Additional programs - Employee Referral and Internal Recognition Why Vertafore is the place for you: *US Only - The opportunity to work in a space where modern technology meets a stable and vital industry - We have a Flexible First work environment! Our North America team members use our offices for collaboration, community and team-building, with members asked to sometimes come into an office and/or travel depending on job responsibilities. Other times, our teams work from home or a similar environment. - Medical, vision & dental plans - PPO & high-deductible options - Health Savings Account & Flexible Spending Accounts Options: - Health Care FSA - Dental & Vision FSA - Dependent Care FSA - Commuter FSA - Life, AD&D (Basic & Supplemental), and Disability - 401(k) Retirement Savings Plain & Employer Match - Supplemental Plans - Pet insurance, Hospital Indemnity, and Accident Insurance - Parental Leave & Adoption Assistance - Employee Assistance Program (EAP) - Education & Legal Assistance - Additional programs - Tuition Reimbursement, Employee Referral, Internal Recognition, and Wellness - Commuter Benefits (Denver) The selected candidate must be legally authorized to work in the United States. The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all the job responsibilities, duties, skill, or working conditions. In addition, this document does not create an employment contract, implied or otherwise, other than an "at will" relationship. Vertafore strongly supports equal employment opportunity for all applicants regardless of race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, sexual orientation, genetic information, or any other characteristic protected by state or federal law. The Professional Services (PS) and Customer Success (CX) bonus plans are a quarterly monetary bonus plan based upon individual and practice performance against specific business metrics. Eligibility is determined by several factors including: start date, good standing in the company, and actives status at time of payout. The Vertafore Incentive Plan (VIP) is an annual monetary bonus for eligible employees based on both individual and company performance. Eligibility is determined by several factors including: start date, good standing in the company, and actives status at time of payout. Commission plans are tailored to each sales role but common components include quota, MBO's and ABPMs. Salespeople receive their formal compensation plan within 30 days of hire. Vertafore is a drug free workplace and conducts preemployment drug and background screenings. We do not accept resumes from agencies, headhunters or other suppliers who have not signed a formal agreement with us. We want to make sure our recruiting process is accessible for everyone. if you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact recruiting@vertafore.com Just a note, this contact information is for accommodation requests only.

$80,000 - $95,000 + Commission Vertafore is a leading technology company whose innovative software solution are advancing the insurance industry. Our suite of products provides solutions to our customers that help them better manage their business, boost their productivity and efficiencies, and lower costs while strengthening relationships. Our mission is to move InsurTech forward by putting people at the heart of the industry. We are leading the way with product innovation, technology partnerships, and focusing on customer success. Our fast-paced and collaborative environment inspires us to create, think, and challenge each other in ways that make our solutions and our teams better. We are headquartered in Denver, Colorado, with offices across the U.S., Canada, and India. JOB DESCRIPTION Solution Consultant is strategic to Vertafore in many ways. You will be at the forefront of the innovative products Vertafore brings to the Agency market. You will join a dynamic team of consultants and engineers who come from diverse backgrounds including sales, consulting, and technology with the ideal candidate combining all these skills to crisply articulate the value of the Vertafore solutions to our customers. The Solution Consulting team is an integral part of the sales team and advises our customers on considering new solutions and how to achieve the maximum value of the existing tech stack. A successful pre-sales technical consultant prepares diligently to understand the customer's business and presents solutions that drive growth. It is all about value and working in a team that strives to be the best they can be and exceed our customers' expectations with industry and technology knowledge. Core Requirments and Responsibilities: Essential job functions included but are not limited to the following: - Be the industry subject matter expert - Willing to learn advanced presentation skills including ability to sell value over feature function - Ability to learn new products, technology concepts, and best practice in a brief period of time - Well-rounded presentation, technical, and business skills - Insurance industry knowledge preferred, but not mandatory - Articulate and polished in how they conduct presentations and discovery sessions with customers - Ability to uncover value through the discovery process and align with the solutions Vertafore has to offer - Work in a team environment with sales team members in a supporting role to the assigned sales team - Other duties as assigned Knowledge, Skills and Abilities: - Ability to think "outside of the box" and have the technical aptitude for building specific use case examples - Experience utilizing Microsoft Office suite (Excel, Word, PowerPoint) - Technical experience with Vertafore solutions, Software as a Service (SaaS) solutions and/or hosted solutions - Able to perform and present in high stress situations - Strong knowledge of business analysis techniques and processes - Knowledge of various operating systems, computer hardware and software - Ability to learn new products, technology concepts, and best practice in a brief period Qualifications - 1-2 + years pre-sales or consulting experience in software or related field - Insurance experience preferred - Bachelor's Degree preferred or equivalent experience Additional Requirements and Details: - Travel required up to 20% of the time. - Ability to work remote with a stable internet connection on an as needed basis - Located and working from an office location (when required) - Occasional lifting and/or moving up to 10 pounds. - Frequent repetitive hand and arm movements required to operate a computer. - Specific vision abilities required by this job include close vision (working on a computer, etc.). - Frequent sitting and/or standing. Is this role not an exact fit for you? Keep an eye on our Careers Page for other positions! Vertafore is a drug free workplace and conducts preemployment drug and background screenings . The selected candidate must be legally authorized to work in the United States. The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all the job responsibilities, duties, skill, or working conditions. In addition, this document does not create an employment contract, implied or otherwise, other than an "at will" relationship. Vertafore strongly supports equal employment opportunity for all applicants regardless of race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, sexual orientation, genetic information, or any other characteristic protected by state or federal law. We do not accept resumes from agencies, headhunters, or other suppliers who have not signed a formal agreement with us. Vertafore is a Flexible First working environment which allows team members to work from home as often as you'd like, while using our offices as a place for collaboration, community, and teambuilding. There are times you may be asked to come into an office and/or travel for specific meetings for a specific business purpose and this varies by job responsibilities. Why Vertafore is the place for you: *Canada Only - The opportunity to work in a space where modern technology meets a stable and vital industry - Medical, vision & dental plans - Life, AD&D - Short Term and Long Term Disability - Pension Plan & Employer Match - Maternity, Paternity and Parental Leave - Employee and Family Assistance Program (EFAP) - Education Assistance - Additional programs - Employee Referral and Internal Recognition Why Vertafore is the place for you: *US Only - The opportunity to work in a space where modern technology meets a stable and vital industry - We have a Flexible First work environment! Our North America team members use our offices for collaboration, community and team-building, with members asked to sometimes come into an office and/or travel depending on job responsibilities. Other times, our teams work from home or a similar environment. - Medical, vision & dental plans - PPO & high-deductible options - Health Savings Account & Flexible Spending Accounts Options: - Health Care FSA - Dental & Vision FSA - Dependent Care FSA - Commuter FSA - Life, AD&D (Basic & Supplemental), and Disability - 401(k) Retirement Savings Plain & Employer Match - Supplemental Plans - Pet insurance, Hospital Indemnity, and Accident Insurance - Parental Leave & Adoption Assistance - Employee Assistance Program (EAP) - Education & Legal Assistance - Additional programs - Tuition Reimbursement, Employee Referral, Internal Recognition, and Wellness - Commuter Benefits (Denver) The selected candidate must be legally authorized to work in the United States. The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all the job responsibilities, duties, skill, or working conditions. In addition, this document does not create an employment contract, implied or otherwise, other than an "at will" relationship. Vertafore strongly supports equal employment opportunity for all applicants regardless of race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, sexual orientation, genetic information, or any other characteristic protected by state or federal law. The Professional Services (PS) and Customer Success (CX) bonus plans are a quarterly monetary bonus plan based upon individual and practice performance against specific business metrics. Eligibility is determined by several factors including: start date, good standing in the company, and actives status at time of payout. The Vertafore Incentive Plan (VIP) is an annual monetary bonus for eligible employees based on both individual and company performance. Eligibility is determined by several factors including: start date, good standing in the company, and actives status at time of payout. Commission plans are tailored to each sales role but common components include quota, MBO's and ABPMs. Salespeople receive their formal compensation plan within 30 days of hire. Vertafore is a drug free workplace and conducts preemployment drug and background screenings. We do not accept resumes from agencies, headhunters or other suppliers who have not signed a formal agreement with us. We want to make sure our recruiting process is accessible for everyone. if you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact recruiting@vertafore.com Just a note, this contact information is for accommodation requests only.

Vertafore is a leading technology company whose innovative software solution are advancing the insurance industry. Our suite of products provides solutions to our customers that help them better manage their business, boost their productivity and efficiencies, and lower costs while strengthening relationships. Our mission is to move InsurTech forward by putting people at the heart of the industry. We are leading the way with product innovation, technology partnerships, and focusing on customer success. Our fast-paced and collaborative environment inspires us to create, think, and challenge each other in ways that make our solutions and our teams better. We are headquartered in Denver, Colorado, with offices across the U.S., Canada, and India. The Principal Consultant is a senior-level consulting role responsible for delivering strategic and operational expertise to MGA (Managing General Agent) customers throughout the solution lifecycle. This role serves as a trusted advisor to clients, Professional Services leadership, Sales, and Product stakeholders by combining deep MGA industry knowledge with strong consulting, implementation, and solution design capabilities. The Principal Consultant leads complex engagements, drives solution strategy, supports pre-sales and scoping activities, and helps ensure successful customer outcomes. This role is expected to influence delivery best practices, mentor professional services teams, and contribute to the growth and scalability of the Professional Services organization. This role serves as a trusted advisor and thought leader and delivers high-impact customer outcomes. The role operates with significant autonomy. Client Consulting & Delivery Leadership• Lead complex MGA-focused consulting engagements from discovery through implementation and optimization.• Serve as a strategic advisor to customers on operational workflows, underwriting processes, distribution models, policy administration, bordereaux reporting, carrier relationships, and delegated authority operations.• Facilitate executive-level and operational stakeholder discussions to align business objectives with solution capabilities.• Translate business requirements into scalable solution recommendations and implementation strategies.• Identify risks, dependencies, and operational gaps and provide actionable mitigation strategies.• Drive adoption of best practices across MGA operational models and technology usage. Professional Services Leadership• Support Professional Services delivery teams with solution guidance, escalation management, and subject matter expertise.• Contribute to implementation methodologies, reusable assets, training materials, playbooks, and delivery standards.• Mentor consultants and project teams on MGA workflows, business processes, and customer engagement strategies.• Partner with Delivery Leadership to improve project estimation accuracy, delivery quality, and customer satisfaction.• Assist with complex issue resolution and executive communications during critical customer engagements. Pre-Sales & Solutioning Support• Partner with Sales, Solution Consultants, and Customer Success teams during the sales cycle.• Participate in discovery sessions, solution workshops, and executive presentations with prospective customers.• Provide industry expertise and consultative guidance to shape solution positioning and customer strategy.• Support Statement of Work (SOW) development, implementation scoping, staffing recommendations, and effort estimation.• Evaluate customer operational maturity, implementation readiness, and integration complexity.• Assist with RFP/RFI responses and solution architecture discussions. Industry Expertise & Strategic Contribution• Be a subject matter expert with MGA Systems, its methodology, and P&C business operations• Maintain deep expertise in MGA business operations, market trends, compliance considerations, and emerging technologies.• Act as a thought leader internally and externally on MGA transformation initiatives and best practices.• Collaborate with Product Management to provide customer and market feedback that influences roadmap priorities.• Support development of industry-specific accelerators, templates, and consulting offerings. Core Requirements and Responsibilities:• Be a subject matter expert with MGA Systems, its methodology, and P&C business operations• Be part of project teams implementing MGA Systems and delivering Professional Services• Manage multiple consulting engagements concurrently with large agencies• Conduct presentations and educational sessions• Deliver in-person consultative sessions with customers• Analyze business operations and methodology to develop best practices• Recommend solutions for customer pain points, gaps, needs, goals• Conduct user acceptance testing with customer• Perform operational assessment post-implementation to drive product adoption, improve business operations, refine best practices, identify new consultative opportunities• Other duties as assigned Knowledge, Skills and Abilities:• Experience with the following:• Supporting enterprise software implementations within the P&C insurance industry• Working with policy administration, underwriting, claims, billing, distribution management, and agency management platforms• Supporting pre-sales activities, including discovery, solution scoping, effort estimation, and SOW development• Mentoring consulting teams and leading cross-functional initiatives• Deep understanding of MGA operations, including underwriting workflows, delegated authority models, carrier relationships, distribution channels, and policy lifecycle management• Strong knowledge of P&C insurance business practices, independent insurance agency operations, and insurance accounting principles• Broad knowledge of business applications, content management solutions, and SaaS-based insurance technology ecosystems• Proven ability to lead customer-facing workshops, discovery sessions, and executive stakeholder engagements• Strong consulting, client relationship management, and stakeholder influence skills across all organizational levels• Demonstrated ability to navigate crucial conversations, manage conflict resolution, and drive alignment among cross-functional teams• Familiarity with Agile delivery methodologies and enterprise implementation frameworks• Knowledge of integrations, API-based architectures, and data migration strategies• Excellent written, verbal, and presentation communication skills• Strong organizational and prioritization skills with the ability to manage multiple initiatives and deadlines simultaneously• Demonstrated analytical thinking, problem-solving, and decision-making capabilities in complex environments• Ability to adapt quickly to change while developing creative and innovative solutions to customer and business challenges Qualifications:• 8+ years of experience in insurance technology consulting, professional services, or operational leadership roles• Bachelor's degree in Business, Insurance, Information Systems, or related field preferred, or equivalent practical experience.• Industry certifications or insurance designations are a plus.• Experience with the following:• Supporting enterprise software implementations within the P&C insurance industry• Working with policy administration, underwriting, claims, billing, distribution management, and agency management platforms• Supporting pre-sales activities, including discovery, solution scoping, effort estimation, and SOW development• Mentoring consulting teams and leading cross-functional initiatives• Deep understanding of MGA operations, including underwriting workflows, delegated authority models, carrier relationships, distribution channels, and policy lifecycle management• Strong knowledge of P&C insurance business practices, independent insurance agency operations, and insurance accounting principles• Broad knowledge of business applications, content management solutions, and SaaS-based insurance technology ecosystems• Proven ability to lead customer-facing workshops, discovery sessions, and executive stakeholder engagements• Strong consulting, client relationship management, and stakeholder influence skills across all organizational levels• Demonstrated ability to navigate crucial conversations, manage conflict resolution, and drive alignment among cross-functional teams• Familiarity with Agile delivery methodologies and enterprise implementation frameworks• Knowledge of integrations, API-based architectures, and data migration strategies• Excellent written, verbal, and presentation communication skills• Strong organizational and prioritization skills with the ability to manage multiple initiatives and deadlines simultaneously• Demonstrated analytical thinking, problem-solving, and decision-making capabilities in complex environments• Ability to adapt quickly to change while developing creative and innovative solutions to customer and business challenges Qualifications:• 8+ years of experience in insurance technology consulting, professional services, or operational leadership roles• Bachelor's degree in Business, Insurance, Information Systems, or related field preferred, or equivalent practical experience.• Industry certifications or insurance designations are a plus.• Experience with the following:• Supporting enterprise software implementations within the P&C insurance industry• Working with policy administration, underwriting, claims, billing, distribution management, and agency management platforms• Supporting pre-sales activities, including discovery, solution scoping, effort estimation, and SOW development• Mentoring consulting teams and leading cross-functional initiatives• Deep understanding of MGA operations, including underwriting workflows, delegated authority models, carrier relationships, distribution channels, and policy lifecycle management• Strong knowledge of P&C insurance business practices, independent insurance agency operations, and insurance accounting principles• Broad knowledge of business applications, content management solutions, and SaaS-based insurance technology ecosystems• Proven ability to lead customer-facing workshops, discovery sessions, and executive stakeholder engagements• Strong consulting, client relationship management, and stakeholder influence skills across all organizational levels• Demonstrated ability to navigate crucial conversations, manage conflict resolution, and drive alignment among cross-functional teams• Familiarity with Agile delivery methodologies and enterprise implementation frameworks• Knowledge of integrations, API-based architectures, and data migration strategies• Excellent written, verbal, and presentation communication skills• Strong organizational and prioritization skills with the ability to manage multiple initiatives and deadlines simultaneously• Demonstrated analytical thinking, problem-solving, and decision-making capabilities in complex environments• Ability to adapt quickly to change while developing creative and innovative solutions to customer and business challenges Qualifications:• 8+ years of experience in insurance technology consulting, professional services, or operational leadership roles• Bachelor's degree in Business, Insurance, Information Systems, or related field preferred, or equivalent practical experience.• Industry certifications or insurance designations are a plus. Additional Requirements and Details:• Travel required up to 50% of the time• Ability to work remote with a stable internet connection on an as needed basis• Located and working from an office location (when required)• Occasional lifting and/or moving up to 10 pounds• Frequent repetitive hand and arm movements required to operate a computer• Specific vision abilities required by this job include close vision (working on a computer, etc.)• Frequent sitting and/or standing THE VERTAFORE STORY Over the past 50 years, Vertafore has advanced the entire insurance distribution channel with the best software solutions in the industry. Today, we're proud to say hundreds of thousands of Vertafore users rely on our solutions to write business faster, reduce costs, and fuel growth by increasing collaboration and streamlining processes. Vertafore leads the industry with secure, cloud-based mobile products that provide superior reporting and analytics, delivering actionable insight- right when customers need it most. We partner with other leading technology companies to deliver comprehensive solutions to improve the way our customers do business and serve their customers. The Vertafore Way Insurance is about relationships, and technology should make those relationships stronger. That's why, at Vertafore, it's our mission to transform the way the industry operates by putting people at the heart of insurance technology. By focusing on our customers, becoming better every day, and delivering results you can see, we provide the level of trust and security that insurance is all about.• Bias to Action: We're united by an innate drive to take action and make a difference in the technology and insurance spaces.• Win Together: We work together as one team, showing empathy and respect along the way.• Show Up Curious: We work to challenge one another to push boundaries and think beyond the box.• Say It, Do It: We honor every one of our commitments because integrity is important to us.• Customer Success is Our Success: We cultivate authentic relationships and follow up by actively listening to their needs.• We Love Insurance: We appreciate the impact insurance has on the world. Is this role not an exact fit for you? Keep an eye on our Careers Page for other positions! Vertafore is a drug free workplace and conducts preemployment drug and background screenings . The selected candidate must be legally authorized to work in the United States. The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all the job responsibilities, duties, skill, or working conditions. In addition, this document does not create an employment contract, implied or otherwise, other than an "at will" relationship. Vertafore strongly supports equal employment opportunity for all applicants regardless of race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, sexual orientation, genetic information, or any other characteristic protected by state or federal law. We do not accept resumes from agencies, headhunters, or other suppliers who have not signed a formal agreement with us. Vertafore is a Flexible First working environment which allows team members to work from home as often as you'd like, while using our offices as a place for collaboration, community, and teambuilding. There are times you may be asked to come into an office and/or travel for specific meetings for a specific business purpose and this varies by job responsibilities. Why Vertafore is the place for you: *Canada Only - The opportunity to work in a space where modern technology meets a stable and vital industry - Medical, vision & dental plans - Life, AD&D - Short Term and Long Term Disability - Pension Plan & Employer Match - Maternity, Paternity and Parental Leave - Employee and Family Assistance Program (EFAP) - Education Assistance - Additional programs - Employee Referral and Internal Recognition Why Vertafore is the place for you: *US Only - The opportunity to work in a space where modern technology meets a stable and vital industry - We have a Flexible First work environment! Our North America team members use our offices for collaboration, community and team-building, with members asked to sometimes come into an office and/or travel depending on job responsibilities. Other times, our teams work from home or a similar environment. - Medical, vision & dental plans - PPO & high-deductible options - Health Savings Account & Flexible Spending Accounts Options: - Health Care FSA - Dental & Vision FSA - Dependent Care FSA - Commuter FSA - Life, AD&D (Basic & Supplemental), and Disability - 401(k) Retirement Savings Plain & Employer Match - Supplemental Plans - Pet insurance, Hospital Indemnity, and Accident Insurance - Parental Leave & Adoption Assistance - Employee Assistance Program (EAP) - Education & Legal Assistance - Additional programs - Tuition Reimbursement, Employee Referral, Internal Recognition, and Wellness - Commuter Benefits (Denver) The selected candidate must be legally authorized to work in the United States. The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all the job responsibilities, duties, skill, or working conditions. In addition, this document does not create an employment contract, implied or otherwise, other than an "at will" relationship. Vertafore strongly supports equal employment opportunity for all applicants regardless of race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, sexual orientation, genetic information, or any other characteristic protected by state or federal law. The Professional Services (PS) and Customer Success (CX) bonus plans are a quarterly monetary bonus plan based upon individual and practice performance against specific business metrics. Eligibility is determined by several factors including: start date, good standing in the company, and actives status at time of payout. The Vertafore Incentive Plan (VIP) is an annual monetary bonus for eligible employees based on both individual and company performance. Eligibility is determined by several factors including: start date, good standing in the company, and actives status at time of payout. Commission plans are tailored to each sales role but common components include quota, MBO's and ABPMs. Salespeople receive their formal compensation plan within 30 days of hire. Vertafore is a drug free workplace and conducts preemployment drug and background screenings. We do not accept resumes from agencies, headhunters or other suppliers who have not signed a formal agreement with us. We want to make sure our recruiting process is accessible for everyone. if you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact recruiting@vertafore.com Just a note, this contact information is for accommodation requests only.