• help clients prepare for, adopt, and sustain change across complex transformation and implementation initiatives. • supports organizational readiness, stakeholder engagement, sponsor alignment, and adoption planning. • assess impacts, identify barriers, develop change strategies, and support clients in moving from decision to action. • Conduct stakeholder assessments, change impact analyses, and readiness reviews. • Develop change management plans, readiness strategies, communications plans, and adoption tools. • Support sponsor engagement and leadership alignment. • Facilitate stakeholder workshops, feedback sessions, and readiness discussions. • Identify change risks, resistance points, and mitigation actions. • Develop talking points, implementation guidance, and stakeholder-facing materials. • Support execution of change, communications, and adoption activities across workstreams.

• Lead end-to-end client engagements in Retail and CPG, from scoping and strategy to execution and delivery. • Serve as a trusted advisor to clients, providing insights grounded in deep industry expertise. • Collaborate with technical teams to design and implement AI, analytics, and operations research solutions tailored to Retail and CPG challenges. • Translate complex data into actionable business recommendations for merchandising, supply chain, pricing, marketing, and operations. • Mentor and guide team members on project execution and client management. • Contribute to business development efforts, including proposals, thought leadership, demo and solution ideation and development.

• Evaluate existing documentation, identifying improvement areas, and advising on implementation strategies. • Evaluate emerging technologies such as additive manufacturing (3D printing) to reduce costs and improve scalability for drone components, particularly lightweight materials. • Develop strategies to incorporate sustainability practices, including renewable energy solutions and waste minimization, to align with federal requirements for green manufacturing. • Align with Cayuse’s core values of Innovation, Excellence, Collaboration, Adaptability, and Integrity by fostering technical solutions that meet customer needs, promoting teamwork, and prioritizing quality in deliverables. • Conduct a detailed analysis of the existing business case developed by the team and subcontractor, quickly digesting project goals, assumptions, resource allocations, and proposed workflows. • Identify risks, gaps, or inefficiencies in the plan and recommend actionable improvements. • Provide guidance on aligning manufacturing strategies with federal customer needs, focusing on cost efficiency, operational scalability, and compliance with NDAA, FAR, DFARS, and other Federal Acquisition supplements. • Evaluate proposed assembly workflows to optimize efficiencies and ensure scalability. • Advise on measurable metrics for production performance, quality assurance, and operational bottleneck resolution. • Assess the feasibility of transitioning modular pilot setups to permanent manufacturing facilities and define best practices for scaling. • Evaluate planned compliance measures across safety, cybersecurity, and regulatory requirements. • Ensure manufacturing, packaging, and shipping workflows align with relevant federal safety and quality protocols. • Ensure robust cybersecurity measures aligned with CMMC (Cybersecurity Maturity Model Certification) requirements for protecting procurement and operational data across manufacturing workflows. • Support leadership in achieving certifications for ISO 9001 (Quality Management) clause 8.5 and ISO 27001 (Information Security) to meet industry standards and federal compliance. • Assess the current plans for vendor relationships, sourcing strategies, and inventory management. • Recommend ways to streamline supply chains to enable scalable and cost-effective production. • Implement predictive inventory planning tools to forecast material demands and flag reorder levels while supporting just-in-time supply chain practices. • Develop supply chain risk management plans for sourcing critical components to mitigate supply chain risks during scaling operations. • Refine existing processes and identify opportunities for lean manufacturing, cost reduction, and process efficiencies. • Recommend tools and methodologies for tracking production workflows, inventory, and supplier performance. • Introduce continuous improvement methodologies (e.g., Kaizen) to enable iterative enhancements across drone manufacturing workflows. • Define key performance indicators (KPIs) to monitor process efficiency, cycle times, throughput rates, rework percentages, and delivery accuracy. • Guide executive leadership in adopting additive and advanced manufacturing technologies for efficient production and cost savings. • Implement Lean Manufacturing and Six Sigma methodologies to optimize workflows, reduce waste, and improve quality assurance. • Perform technical readiness assessments to identify key production technologies to scale operations efficiently from pilot setup to permanent facilities.

• Be the point of contact for the Human Resources team regarding their inquiries for claims status, questions, expedited processing etc. • Provide efficient and professional follow-up via phone or email to ensure the timely delivery of Human Resources inquiries • Work with Account Manager to identify the Clients need and education on leave concepts • Review imperfections in order to provide recommendations to the Operations team on training or CPP language in order to assist in reductions of imperfections • Demonstrate respect, sensitivity, confidentiality, and understanding regarding the circumstances while maintaining professionalism at all times • Provide immediate acknowledgment of email inquiry received and provide solution within 2 business days • Participate in client facing meetings along with Account Manager • Be the Operations subject matter expert regarding our processes • If client is put into a Save for Letter Audit, facilitate audit and provide results • Prioritize and organize daily responsibilities in order to meet all deadlines • Engage in ongoing education and training around laws, policies and service delivery • Create a white glove experience for the client • Provide innovative ideas that can support the ongoing growth of the Absence Department • Support Claims Operations • Other Duties as assigned