• Build relationships with customers • Translate customer problems into internal projects • Act as a strategic advocate for customers • Present recommendations to customer stakeholders • Identify opportunities for deeper platform adoption • Collaborate with Account Management and Data teams • Bring a consulting mindset to ambiguous problems

Your role at DynatraceIn this role, you will be responsible for delivering a wide range of services that are based on the Dynatrace Unified Platform, from deployment and training to long-term managed services. To ensure new consultants are sufficiently equipped for success, Dynatrace Services provides an outstanding training program that is a mix of classroom, v-learning, self-study, and in-the-field observation activities. Once training is complete, consultants are expected to represent Dynatrace in the highest professional manner, through written and oral communications, to ensure maximum client satisfaction for all engagements. You are expected to represent Dynatrace as a product expert and a trusted advisor in Digital Transformation. Responsibilities: - Monitor client’s critical application performance and availability. - Summarize and review performance trends in operations status meetings. - Assist client staff in the troubleshooting and root-cause diagnosis of performance issues. - Maintain and enhance dashboards and reports to meet requirements of IT and business users. - On-board additional applications for monitoring Mentor and train customers on the Dynatrace Platform and Best Practices. - Provide services that maintain and grow the adoption of the Dynatrace Platform in customer environments. - Provide regular status updates and project documentation to support efforts at customer engagements. - Assist sales team in identifying new opportunities for product and services at customer sites. - Ensure health of the client’s Dynatrace Platform deployment and update software with any necessary service packs. - Maintain accurate deployment documentation. Travel Requirements: - Most Dynatrace Services client engagements are mid to long-term assignments at a single client location and usually do not require travel. However, in those cases, relocation or working remotely may be required. What will help you succeed - 2+ years IT working experience in the areas of Application Performance Management, application monitoring, network administration, system administration, performance engineering / testing, or Java/.NET development. - 1+ years of experience in software engineering and Object-Oriented Programming (OOP). - 1+ years of solid enterprise level .NET or Java development/support/operations. - 1+ years of experience in web programming: JavaScript, AJAX and other JavaScript frameworks Degree in Computer Science, Computer Engineering, Information Technology, Information Systems, or a related technical discipline. - Experience with application technologies (J2EE, .NET, Citrix, Microservices). - Experience with database technologies (Oracle, DB2, MS SQL). - Good understanding of distributed applications. - Good understanding of web and enterprise applications. - Ability to address complex application environments to provide customers with clear guidance on implementation strategy and potential performance improvements. - Excellent organizational/time management skills. - Must have strong interpersonal communication skills and a passion to learn new technology. - Must have solid presentation and writing skills as well as experience with creating professional reports and deliverables. - Must be a highly motivated energetic self-starter who excels in fast-paced, dynamic, team environments and committed to getting results. - Must have excellent written, oral, and presentation communications skills. - Must possess excellent problem-solving and analytical skills - Ability to work with minimal supervision, engaging peers and other departments to accomplish assigned goals, and effectively execute projects in a matrix environment. Desired Experience: - Previous consulting experience and / or Project Management experience is a plus. - Cloud and Infrastructure technologies such as AWS, Azure, GCP, Docker, Kubernetes etc. - Ideal candidates will have 2+ years of Dynatrace Technology experience Dynatrace Product Certification. Why you will love being a Dynatracer - Dynatrace is a leader in unified observability and security. - We provide a culture of excellence with competitive compensation packages designed to recognize and reward performance. - Our employees work with the largest cloud providers, including AWS, Microsoft, and Google Cloud, and other leading partners worldwide to create strategic alliances. - The Dynatrace platform uses cutting-edge technologies, including our own Davis hypermodal AI, to help our customers modernize and automate cloud operations, deliver software faster and more securely, and enable flawless digital experiences. - Over 50% of the Fortune 100 companies are current customers of Dynatrace. Compensation and Rewards

Role Description Are you a Registered Nurse who thrives on connecting with patients and making a real difference in their health outcomes? Do you want to leave behind rigid, cookie-cutter systems and join a dynamic, patient-centered organization that values your creativity and clinical expertise? If you are passionate about improving patient outcomes and enjoy making meaningful connections, we want you to be part of our team at Galileo! At Galileo, we’re transforming healthcare by delivering personalized, comprehensive care to those who need it most—underserved patients and patients with complex medical needs. Our focus is on patient engagement and outcomes, and we’re looking for someone just like you to join our growing team of healthcare heroes. This is a remote, full-time position at 40 hours/week. We're currently hiring for a schedule of Monday-Friday from 10am-6:30pm ET, with one weekend per month. - Telephonic outreach, including cold calls, to patients for post discharge assessments of clinical symptoms, barriers to medication adherence, safety concerns, social needs - Educate and coordinate preventative health screenings - Perform chronic disease management and medication adherence education - Navigate conversations with patients seeking insight on Galileo’s care model - Facilitate the coordination of care between health care services, including hospital/ED care, pharmacies and community providers to improve patient outcomes - Develop an understanding of various health plan contracts / goals, Galileo markets, and needs of various patient populations - Be accountable to performance targets as an individual contributor - Collaborate internally with Engagement and Population Health leadership to improve population outcomes Qualifications - 2+ years of experience in case management in insurance organizations or VBC health care startups OR as a primary care RN with population health experience - Engaging with Medicare and Medicaid populations with complex chronic conditions - Nurse Licensure Compact (NLC) required - Active RN license(s) in NY, NV, MI, MN, OR, CA, MA, CT and/or IL a plus - Ability to leverage your motivational interviewing skills to encourage patients to make behavioral changes - Excellent written and verbal communication skills - Familiarity with Population Health and HEDIS quality gaps in care preferred - Well versed with operating in a Mac iOS and Google Suite technology environment Requirements - Employee must be able to meet the following requirements with or without a reasonable accommodation: This is primarily a sedentary position. - Physical requirements may include lifting up to 10 pounds, manual dexterity, near/far visual acuity, keyboarding, the ability to hear, understand, and distinguish speech, sitting, standing, walking, and screen usage 8 or more hours per day. Benefits - Medical / Dental / Vision insurance - Flexible Spending Account - Health Savings Account + match - Company paid STD/LTD, AD&D, and Life insurance - Paid Family Leave - Paid Time Off - 401K + match

Role Description Intecrowd is seeking a Certified Workday Reporting & Prism Analytics Consultant. If you are passionate about Workday technology, assisting clients, and all the challenges that go with being a consultant, you will want to be a part of our team. This remote role can be located anywhere in the United States or Canada to perform the required responsibilities. - Provide Workday technical consulting services by acting as subject matter expert and leading clients through the entire systems development lifecycle from requirements through deployment. - Own the design and development of reporting solutions and Prism analytics strategies for customers implementing Workday. - Lead the discovery, design, configuration, and testing support for Workday reporting needs and Prism Analytics use cases. - Understand technical issues, expertly resolve issues, and communicate effectively with the client. - Train and mentor less experienced team members. - Advise clients on options, risks, and any impacts related to reporting. - Answer all inquiries on a timely basis. - Complete tasks efficiently and in a timely manner. - Responsible for key communication to project and client leadership. - Continually seek ways to improve the process of delivering Workday solutions. - Share knowledge to continually improve implementation methodology. - Provide quality formal and informal documentation consistent with documentation standards. - Close attention to detail. Qualifications - 2+ years of Workday Reporting & Prism Analytics experience or relevant industry experience. - Active Workday Partner certification in Prism Analytics required. - Team player who can collaborate and communicate effectively. - Quick learner, motivated to understand various technologies used in the Workday ecosystem. - Bachelor’s degree in Finance, Business Administration, Human Resources, Accounting, Economics, or Computer Science. MBA is a plus. - High proficiency with MS Excel, ASAP Utilities, MS Office Suite. - Understanding of data modeling concepts with an ability to manipulate data using software tools such as Excel, Tableau, or SQL. - Adaptable, agile, and quick to adjust to customer needs. - Experience defining the object model of a complex business system by mapping its components. - Experience with Data Warehousing, Data Architecture and Data Audits. - Passion for providing exceptional customer service. - Ability to effectively manage against timelines and goals. - Excellent verbal and written communication skills. - Business analysis and requirements gathering abilities. Requirements - Data structure experience and reporting in other analytical systems such as Tableau, PowerBI, TeraData Warehouses, MySQL, etc. - Experience developing and implementing analytics and data insights. - Previous consulting experience with a consulting/software company. - Previous experience deploying Workday, SAP, Oracle, PeopleSoft, ADP or similar applications. - Ability to learn technology quickly through instruction and self-training. - Experience deploying multiple Financials or Human Capital Management projects simultaneously is highly valued. Employer’s Rights Intecrowd has the right to revise this job description at any time. This job description is not a contract for employment. This job description does not list all the duties of the job. You may be asked by your supervisors or managers to perform other duties. You will be evaluated in part based upon your performance of the tasks listed in this job description. Equal Opportunity Statement All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or status as a Vietnam or disabled veteran. Applications for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States and with Intecrowd.