• Architect and ship scalable, mission-critical brokerage systems (gRPC microservices, REST/gRPC APIs, vendor integrations). • Advance the core platform for multi-region, multi-currency, and regulatory context globally. • Own API quality, performance, and operational readiness for regional workloads. • Lead, coach, and develop engineers in Singapore; set clarity on priorities, quality bar, and career growth. • Partner with recruiting on regional hiring and interviews. • Facilitate knowledge sharing and engineering culture across Alpaca. • Act as a senior escalation for incidents affecting regional stacks; improve monitoring, alerting, and incident response. • Participate in on-call as appropriate for the team’s coverage model. • Work with Product, Compliance, and local stakeholders on Singapore and regional requirements. • Collaborate across time zones with US and other regional engineering teams.

Role Description We are currently searching for a role in AI Application Development with the following responsibilities: - Design and develop AI-powered applications using Generative AI and machine learning models. - Integrate Large Language Models (LLMs) such as OpenAI or Azure OpenAI into enterprise applications. - Build AI copilots, chatbots, document intelligence solutions, and recommendation systems. - Implement Retrieval Augmented Generation (RAG) architectures using vector databases. - Develop pipelines for embedding generation, semantic search, and contextual retrieval. - Optimize prompts, context handling, and response accuracy. - Deploy AI models and services using containerization and cloud platforms. - Implement monitoring, evaluation, and feedback loops for AI systems. - Ensure security, scalability, and performance of AI services. Qualifications - Proficiency in Python development and familiarity with libraries like FastAPI, Flask, or Django. - Proven experience with LLMs and foundation models in an enterprise context. - Strong knowledge of RAG architectures and vector databases. - Experience in AI Deployment (MLOps) including containerization and cloud-based services. Requirements - Backend Engineering in .NET Core / .NET 8+ for building scalable microservices. - Integration of AI models into .NET backend systems. - Implementation of asynchronous and event-driven processing for AI workloads. - Experience building data pipelines for ingestion, preprocessing, and model inference. - Knowledge of handling structured and unstructured data (documents, text, knowledge bases). - Advanced Oral English. - Advanced Spanish. Benefits - Fully remote work environment.

• Execute all responsibilities in alignment with Slingshot’s mission, purpose, and values • Lead and contribute to the design, development, and integration of space surveillance sensor systems across the Global Sensor Network • Perform system-level design, simulation, and integration of hardware and software components for advanced space surveillance systems • Design and implement real-time image processing pipelines in GPU-accelerated environments • Develop algorithms and software for sensor data tasking, collection, processing, exploitation, and dissemination • Apply signal processing and image calibration techniques to improve detection and tracking performance • Develop and optimize C++ and Python (including PyTorch) applications for high-performance computing environments • Support transitions of Slingshot’s products and services to the Slingshot Global Sensor Network (SGSN), space operations centers, and other testbeds • Engage with customers and stakeholders to support mission-critical outcomes • Contribute to product strategy and technical direction through subject matter expertise • Prepare technical reports and briefing materials • Present technical work to internal and external stakeholders • Serve as a technical expert in space surveillance, sensor development, and real-time processing systems • Lead execution of individual and small team technical efforts and contribute to larger cross-team initiatives • Mentor team members and share subject matter expertise • Lead technical contributions to proposals and new business efforts • Champion internal research and development initiatives • Perform other duties as assigned (less than 10% of responsibilities listed above)

Role Description As a Product Support Engineer at Claroty, you will serve as a trusted technical advisor to our enterprise customers, ensuring they achieve maximum value from our platform. You will work hands-on to investigate and resolve complex technical issues in mission-critical environments, partnering closely with R&D, Product, and Customer Success teams. This role requires strong analytical thinking, ownership mentality, and the ability to build lasting customer relationships while operating in high-impact environments. You will play a key role in driving customer satisfaction, retention, and long-term success. Responsibilities - Work independently to investigate issues reported by enterprise customers, reproduce customer problems, and involve others on the team as necessary. - Demonstrate critical thinking, strong communication skills, and the ability to develop strategic ongoing customer relationships. - Maintain excellent relationships with Claroty Enterprise Support customers, Technical Account Managers, Product Management, and local account teams. - Analyze and resolve complex high-end customer problems in large-scale, production CPS environments. - Maintain a proactive approach to customer happiness, identifying and correcting customer satisfaction concerns and clearing any concerns or technical roadblocks. - Escalate support cases and priority issues to management and R&D as needed, ensuring timely resolution and clear communication. - Identify and independently take on additional tasks that improve team processes, documentation, and knowledge sharing. - Provide visibility of customer status through regular reporting, cadence calls, and executive-level updates when required. Qualifications - 3+ years of experience as a Technical Customer Support Engineer or similar customer-facing technical role. - Strong hands-on experience with networking concepts and troubleshooting. - Solid Linux system administration and troubleshooting experience. - Deep understanding of networking standards and protocols such as DNS, DHCP, TCP/IP, and HTTP. - Experience working with networking tools (e.g., Wireshark). - Experience supporting SaaS-based products. - Strong analytical and problem-solving skills with the ability to manage complex technical scenarios. - Excellent interpersonal and communication skills, both written and verbal. - Highly motivated, customer-focused, and passionate about technology. - Team player with the ability to collaborate across multiple functions. Requirements - Experience with databases and virtualization technologies. - OT (Operational Technology) background. - Cybersecurity experience. Company Description Claroty has redefined cyber-physical systems (CPS) protection with an unrivaled industry-centric platform built to secure mission-critical infrastructure. The Claroty Platform provides the deepest asset visibility and the broadest, built-for-CPS solution set in the market comprising exposure management, network protection, secure access, and threat detection – whether in the cloud with Claroty xDome or on-premise with Claroty Continuous Threat Detection (CTD). Backed by award-winning threat research and a breadth of technology alliances, The Claroty Platform enables organizations to effectively reduce CPS risk, with the fastest time-to-value and lower total cost of ownership. Our solutions are deployed by over 1,000 organizations at thousands of sites across all seven continents. A Great Place to Work® certified company, Claroty is headquartered in New York City with employees across the world. The company is widely recognized as the industry leader in CPS protection named a Leader in The Forrester Wave™: IoT Security Solutions, Q3 2025, recognized by KLAS Research as Best in KLAS for Healthcare IoT Security five years in a row, and ranking on the Forbes Cloud 100 and Deloitte Technology Fast 500 for multiple consecutive years. Claroty is an equal-opportunity employer committed to fostering a diverse and inclusive work environment for all. We encourage applications from candidates of ALL diverse backgrounds, and special accommodations are available upon request in all selection phases.