Role Description As a Product Support Engineer at Claroty, you will serve as a trusted technical advisor to our enterprise customers, ensuring they achieve maximum value from our platform. You will work hands-on to investigate and resolve complex technical issues in mission-critical environments, partnering closely with R&D, Product, and Customer Success teams. This role requires strong analytical thinking, ownership mentality, and the ability to build lasting customer relationships while operating in high-impact environments. You will play a key role in driving customer satisfaction, retention, and long-term success. Responsibilities - Work independently to investigate issues reported by enterprise customers, reproduce customer problems, and involve others on the team as necessary. - Demonstrate critical thinking, strong communication skills, and the ability to develop strategic ongoing customer relationships. - Maintain excellent relationships with Claroty Enterprise Support customers, Technical Account Managers, Product Management, and local account teams. - Analyze and resolve complex high-end customer problems in large-scale, production CPS environments. - Maintain a proactive approach to customer happiness, identifying and correcting customer satisfaction concerns and clearing any concerns or technical roadblocks. - Escalate support cases and priority issues to management and R&D as needed, ensuring timely resolution and clear communication. - Identify and independently take on additional tasks that improve team processes, documentation, and knowledge sharing. - Provide visibility of customer status through regular reporting, cadence calls, and executive-level updates when required. Qualifications - 3+ years of experience as a Technical Customer Support Engineer or similar customer-facing technical role. - Strong hands-on experience with networking concepts and troubleshooting. - Solid Linux system administration and troubleshooting experience. - Deep understanding of networking standards and protocols such as DNS, DHCP, TCP/IP, and HTTP. - Experience working with networking tools (e.g., Wireshark). - Experience supporting SaaS-based products. - Strong analytical and problem-solving skills with the ability to manage complex technical scenarios. - Excellent interpersonal and communication skills, both written and verbal. - Highly motivated, customer-focused, and passionate about technology. - Team player with the ability to collaborate across multiple functions. Requirements - Experience with databases and virtualization technologies. - OT (Operational Technology) background. - Cybersecurity experience. Company Description Claroty has redefined cyber-physical systems (CPS) protection with an unrivaled industry-centric platform built to secure mission-critical infrastructure. The Claroty Platform provides the deepest asset visibility and the broadest, built-for-CPS solution set in the market comprising exposure management, network protection, secure access, and threat detection – whether in the cloud with Claroty xDome or on-premise with Claroty Continuous Threat Detection (CTD). Backed by award-winning threat research and a breadth of technology alliances, The Claroty Platform enables organizations to effectively reduce CPS risk, with the fastest time-to-value and lower total cost of ownership. Our solutions are deployed by over 1,000 organizations at thousands of sites across all seven continents. A Great Place to Work® certified company, Claroty is headquartered in New York City with employees across the world. The company is widely recognized as the industry leader in CPS protection named a Leader in The Forrester Wave™: IoT Security Solutions, Q3 2025, recognized by KLAS Research as Best in KLAS for Healthcare IoT Security five years in a row, and ranking on the Forbes Cloud 100 and Deloitte Technology Fast 500 for multiple consecutive years. Claroty is an equal-opportunity employer committed to fostering a diverse and inclusive work environment for all. We encourage applications from candidates of ALL diverse backgrounds, and special accommodations are available upon request in all selection phases.

• Develop and maintain Tetragon runtime security policies • Help design frameworks and architectures for policy consumption • Monitor vulnerability disclosures and threat intelligence • Work with software engineers to enhance Tetragon capabilities • Interact with solution architects and customers for policy deployment • Publish content and give talks based on your work

Title: Staff Engineer, PCB Layout (San Jose) Location: New Hampshire Job Description: Req ID: 131086 Region: Americas Country: USA State/Province: New Hampshire City: Remote Employee US Summary The Staff Engineer, PCB Layout works with cross functional teams with other PCB Layout designers, customers, manufacturing engineering and project leadership to ensure robust and high quality product development. Enhance designs with feedback from reviews in areas such as manufacturing, test, supply chain, reliability, industrial design and simulations. Provide support throughout the manufacturing process of the electrical/mechanical system that they have designed. Detailed Description Performs tasks such as, but not limited to, the following: - Spearhead the design, development, and implementation of technical solutions for complex, multi-domain projects. This includes developing deployment strategies and plans. - Act as a recognized expert, offering technical leadership and direction to a sizable team of engineers. You will also analyze complex systems and recommend solutions. - Review and interpret customer requirements and specifications, and potentially serve as the primary customer contact. You may also manage relationships with key vendors. - Research new system ideas, create design plans, and modify existing systems to meet both customer and Celestica's needs. You will also solve complex problems and create designs that adhere to all relevant procedures and standards. - Create, modify, and improve PCB designs and techniques using Computer-aided Design (CAD) software. - Actively participate in project planning, scheduling, and design reviews. You will provide feedback and support to other engineering functions from the initial design phase through manufacturing to resolve any issues. - Keep up-to-date with relevant industry knowledge and regulations to ensure all designs and processes remain compliant. Technical Capabilities - PCB Design Expertise: Expert in Cadence Allegro (versions 16.x & 17.x) and experienced with high-density PCBs (up to 28 layers) and high-speed layout design. Experience with Valor Trilogy 5000/NPI is a plus. - Technical Knowledge: Strong knowledge of PCB & PCBA manufacturing processes, industry and quality standards (including IPC), Signal Integrity, EMC, and EMI layout requirements. - Experience in high-speed digital hardware design and development, with an understanding of architecture, reliability, prototyping, and failure analysis. Specific experience with DDR5, 100GbE, PCIe Gen5, and 56G SERDES is highly valued. - Strong engineering design experience in Compute, Storage, or Network products. Knowledge of AI products, GPU servers, and high-speed OSFP/QSFP networking design is a significant plus. - Possesses strong organizational, planning, and program management skills. The ability to work collaboratively in a team to meet aggressive deadlines and quality standards is required. - A self-motivated individual capable of working in a dynamic environment with complex design requirements. Also has strong knowledge of IT platforms and database design. Physical Demands - Duties of this position are performed in a normal office environment. - Duties may require extended periods of sitting and sustained visual concentration on a computer monitor or on numbers and other detailed data. - Repetitive manual movements (e.g., data entry, using a computer mouse, using a calculator, etc.) are frequently required. - Occasional travel may be required. Typical Experience - 7 to 10 years of related experience;Experience in similar job roles Typical Education Bachelor degree or consideration of an equivalent combination of education and experience. Salary Expectation Salary Range: $150k-$185k Annually The salary range described in this posting is an estimate by the Company, and may change based on several factors, including by not limited to a change in the duties covered by the job posting, or the credentials, experience or geographic jurisdiction of the successful candidate. Compensation includes the Base Salary and the target Short-Term Incentive (STI)/ bonus. A comprehensive benefits package is offered in addition to this. Notes This job description is not intended to be an exhaustive list of all duties and responsibilities of the position. Employees are held accountable for all duties of the job. Job duties and the % of time identified for any function are subject to change at any time. Celestica is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, genetic information, disability, status as a protected veteran, or any other protected category under applicable federal, state, and local laws. This policy applies to hiring, promotion, discharge, pay, fringe benefits, job training, classification, referral and other aspects of employment and also states that retaliation against a person who files a charge of discrimination, participates in a discrimination proceeding, or otherwise opposes an unlawful employment practice will not be tolerated. All information will be kept confidential according to EEO guidelines. Celestica is an E-Verify employer. COMPANY OVERVIEW: Celestica (NYSE, TSX: CLS) enables the world’s best brands. Through our recognized customer-centric approach, we partner with leading companies in Aerospace and Defense, Communications, Enterprise, HealthTech, Industrial, Capital Equipment and Energy to deliver solutions for their most complex challenges. As a leader in design, manufacturing, hardware platform and supply chain solutions, Celestica brings global expertise and insight at every stage of product development – from drawing board to full-scale production and after-market services for products from advanced medical devices, to highly engineered aviation systems, to next-generation hardware platform solutions for the Cloud. Headquartered in Toronto, with talented teams spanning 40+ locations in 13 countries across the Americas, Europe and Asia, we imagine, develop and deliver a better future with our customers. Celestica would like to thank all applicants, however, only qualified applicants will be contacted. Celestica does not accept unsolicited resumes from recruitment agencies or fee based recruitment services.

• OpenStack Architecture & Platform Engineering - Design production-grade OpenStack environments across controller, compute, and storage nodes. • Architect HA control planes using HAProxy, Keepalived, Galera, and RabbitMQ clustering. • Build scalable cell-based Nova architectures. • Implement multi-region replication strategies. • Perform platform capacity modeling and growth forecasting. • Compute Virtualization (Nova) - Nova scheduler tuning and filters. • CPU pinning and isolation. • NUMA topology alignment. • HugePages configuration. • Live migrations and evacuations. • GPU passthrough and SR-IOV provisioning. Hypervisor stack includes KVM, QEMU, Libvirt, and VirtIO. • Networking & SDN (Neutron) - ML2 plugin architecture. • OVS, OVN, Linux Bridge deployments. • VXLAN, Geneve, VLAN overlays. • DVR and L3 routing. • Floating IP NAT design. • SR-IOV and DPDK acceleration. • Integration with BGP EVPN, MPLS, VRFs, and SD-WAN. • Storage Engineering Ceph (Primary Requirement) - RBD block storage. • CephFS and RGW object storage. • CRUSH map tuning. • Placement group optimization. • BlueStore performance tuning. • NVMe and SSD tiering. • Additional exposure to Linstor, DRBD, iSCSI, and NVMe-oF preferred. • Image & Lifecycle Services - Glance image pipelines. • QCOW2 optimization. • Cloud-init automation. • Golden image lifecycle management. • Identity & Access (Keystone) - RBAC modeling. • LDAP/AD integration. • SAML/SSO federation. • Token lifecycle management. • Orchestration & Automation - Heat orchestration templates. • Terraform automation. • Ansible playbooks. • CI/CD for infrastructure. Deployment frameworks include Kolla-Ansible, OpenStack-Ansible, TripleO, and MAAS/Juju. • Kubernetes & Containerized Control Planes - Operate OpenStack on Kubernetes. • Helm/Operator-based deployments. • Pod and persistent volume troubleshooting. • Bare Metal Provisioning (Ironic) - PXE/iPXE pipelines. • Hardware introspection. • Integration with MAAS/Foreman. • Observability & Reliability Engineering - Prometheus and Grafana monitoring. • ELK logging pipelines. • Incident response and RCA. • SLA tracking and alert tuning. • Upgrade & Lifecycle Management - Major version upgrades. • Rolling compute upgrades. • Database migrations. • Zero-downtime patching.