Role Description UnityPoint Health is seeking a Community Connect IT Account Manager to join our team! This role is responsible for supporting the customers, including managing the relationship between UPH and the Executives, Clinical and Revenue Cycle customers, as well as coordinating ongoing support to ensure that the customer continues to make effective and appropriate use of Epic and other hosted applications. This role is a customer-facing role which requires work on both strategic, long-term, and short-term plans and projects. The Account Manager also serves as a leader in the department and assists the department director with oversight of team member performance, engagement, and satisfaction. Hours: Monday-Friday 8am-5pm Location: Remote - applicants preferably reside within the UnityPoint Health footprint of Iowa, Illinois, or Wisconsin Responsibilities - Relationship Building & Budget Support: - Develop and maintain positive and productive relationships with customers at various levels - Develop documentation around the customers' business and technical setup - Act as a liaison between UPH IT and customers - Understand, research, and communicate program costs to customers - Assist with development of annual service maintenance budget - Collect feedback from customers to improve the services offered by the program - Identify any training/knowledge requirements for customers - Understand regulatory requirements impacting our customers - Schedule and lead recurring meetings with customer contact - Build and maintain KPI dashboard for each customer - Project Management: - Leads and coordinates projects as assigned - Analyzes and plans complex projects including task identification, task schedule, status reporting, and facilitates meetings - Documents project costs in Statement of Work and communicates project scope to customers - Tracks project costs and invoices customer at project close - Portrays a highly proactive approach to projects - Exhibits skill in tracking project progress, timelines and escalates issues/risks appropriately - Advocates for standard and best practice solutions as necessary - Provide research, scope and discovery for new equipment/service requests - Issue Resolution: - Independently supports and resolves complex issues with assigned applications - Coordinates resolution between multiple teams to solve issues - Applies root cause analysis principles to eliminate issues from occurring in the future - Leads resolution of escalated customer issues - Ensures customers' support tickets are resolved within the SLA and in a professional manner - Operational Support & Improvement: - Leads decision-making discussions to determine strategy for implementation of tools and systems - Advocates for and acts as an agent of progressive change within the organization - Leads researching solutions to improve service such as processes, standards and/or products - Facilitates decision-making or technical solution-oriented discussions with staff - Compliance & Security: - Acts in accordance with HIPAA standards, regulatory, and security requirements - Follows appropriate security processes for supported applications Qualifications - Bachelor’s degree in related field preferred or equivalent relevant work experience - 5 years’ experience in external customer support - Valid driver’s license when driving any vehicle for work-related reasons - Knowledge of health care organization information systems processes - Strong communication – written and verbal - Ability to conduct research into technology issues, standards and products - Proven analytical and problem-solving abilities - Able to manage priorities, deadlines, and execute tasks in a high-pressure environment - Strong customer service orientation - Advanced critical thinking and problem-solving skills - The ability to work productively in a fast-paced, rapidly changing environment Benefits - Paid time off, parental leave, 401K matching, and an employee recognition program - Dental and health insurance, paid holidays, short and long-term disability, and more - Pet insurance for your four-legged family members - Early access to earned wages with Daily Pay - Tuition reimbursement to help further your career - Adoption assistance to help you grow your family - Support and development opportunities

Role Description We are currently seeking an Account Manager on our Subsurface Technologies team (pipe locating & camera inspection) mainly in Arizona and parts of Palm Desert in California. You will be responsible for consulting and selling Radiodetection & Pearpoint equipment to our potential and existing customers in various segments. In this role, you will: - Develop and maintain strong relationships with clients in the construction, utility, engineering, and geophysical sectors. - Identify client needs and recommend subsurface technologies such as GPR, utility locators, seismic sensors, and electromagnetic instruments. - Manage the full sales cycle, from prospecting new clients to closing deals and providing post-sales support. - Conduct product demonstrations, training sessions, and technical consultations. - Work closely with internal teams, including technical support and product specialists, to provide the best solutions for customers. - Stay up to date on industry trends, regulations, and emerging subsurface technologies. - Attend trade shows, industry conferences, and networking events to expand market presence. - Achieve or exceed sales targets while maintaining high levels of customer satisfaction. Qualifications - Strong communication, negotiation, and problem-solving skills. - Proven track record of achieving sales targets and business growth. - Willingness to travel for client meetings, product demonstrations, and industry events. Requirements - Expertise in subsurface detection technologies, including GPR, electromagnetic locators, and seismic sensors. - Familiarity with underground utility detection, non-destructive testing (NDT), and geophysical survey methods. - Proficiency in subsurface mapping and data processing software (e.g., GPR data analysis tools, GIS applications). - Experience with CRM and sales tracking software. Benefits - A salary commensurate with your experience, plus a generous sales commission (uncapped) - (On-target-earnings of up to $90K per year). - ESOP company stock option. - Company paid 401K contribution guaranteed. - Vacation Accrual, Sick and Holiday pay. - Company Vehicle and Fuel Card - Phone, Computer, Demonstration Equipment. - Permanent, Full-Time Employment (Remote, Located in Specific Territory). - Full medical and Dental insurance paid by company (less $25 employee contribution).

Role Description Burn Media Co. is seeking an experienced high-caliber Account Manager to take immediate ownership of a full portfolio of client accounts. This is a fully remote, high-performance role designed for a professional who thrives on autonomy, "white-glove" service, and the opportunity to lead from Day One. We are looking for a strategic partner who can blend elite relationship management with a deep passion for the fitness and wellness industry. Roles and Responsibilities - Own and manage a full portfolio of client accounts from day one - Serve as the primary point of contact for all client communication - Lead client calls with confidence, clarity, and professionalism - Translate campaign performance into clear, actionable insights - Partner with Digital Media to execute and optimize campaigns - Manage timelines, deliverables, and priorities across accounts - Identify risks early and proactively solve problems - Build strong client relationships that drive retention and growth Accountability - You don’t let details slip - You follow through consistently - You communicate proactively - You manage multiple priorities without losing clarity - You take ownership and solve problems Qualifications - Proven Account Management experience (agency experience preferred) - Ability to independently manage a full client book immediately - Exceptional organization and time management skills - Strong written and verbal communication - High emotional intelligence and relationship-building skills - Self-starter mindset with strong ownership mentality - Comfortable in a fast-paced, fully remote environment Requirements - Digital marketing knowledge (Meta, Google, etc.) - Experience with HubSpot, Asana, or Agency Analytics - Passion for wellness, fitness, or the Burn Boot Camp brand Company Description We are a rapidly growing digital marketing agency specializing in franchise organizations. With over 200 clients ranging from national brand funds to unit-level franchise locations, we provide comprehensive paid media solutions and strategic guidance to help franchise brands scale their digital advertising efforts.

• Meet or exceed established quotas for the assigned brand/market. • Support trade shows, be involved in key organizations/groups, and have a strong background in social selling (LinkedIn). • Make outbound sales calls on sales leads and business development. • Provide primary interface with customers via video, phone, email, and live web chat. • Qualify opportunities and account potential with discovery questions. • Provide weekly sales reports, forecast, pre/post travel reports, and monthly pipeline funnel. • Complete daily sales activities from prospecting to customer follow-up. • Build a strong sales funnel with new targets, growth accounts, and account management of existing customers to push year-over-year growth. • Process RFQs, generate quotes, and follow up to closure. • Perform customer discovery and recommend appropriate associated products, including other brand solutions. • Build a solution for customers with complex Custom/Special requests. • Resolve customer issues, questions, and complaints in a professional and collaborative manner. • Maintain a sales funnel to convert prospects into sales. • Other duties as assigned.