Kline Franchising, Inc.

Role Description The Lead Nurturing Specialist is responsible for managing and converting inbound leads through consistent, high-quality follow-up. This remote role supports 2–3 Burn Boot Camp locations, improving speed to lead, engagement, and conversion rates. Key Responsibilities - Execute outbound calls, SMS, and email follow-up - Maintain rapid response times to new inquiries - Qualify leads and book appointments - Support trial-to-membership conversions - Log all activity accurately in CRM systems - Communicate urgent needs to gym teams - Meet defined KPIs (speed to lead, contact rate, conversions) Qualifications - Strong written and verbal communication skills - Highly organized with strong attention to detail - Process-driven and able to work independently - Customer-focused with a passion for service - Sales confidence or willingness to learn - Reliable internet and quiet workspace required - Work aligned with gym operating hours (early mornings and evenings) Company Description Burn Boot Camp is one of the fastest-growing fitness franchises in the nation and has experienced rapid growth since its founding in 2015. We move like our members - with purpose and fast-paced. We aim to inspire, empower, and transform lives through community-based fitness.

Role Description Burn Media Co. is seeking an experienced high-caliber Account Manager to take immediate ownership of a full portfolio of client accounts. This is a fully remote, high-performance role designed for a professional who thrives on autonomy, "white-glove" service, and the opportunity to lead from Day One. We are looking for a strategic partner who can blend elite relationship management with a deep passion for the fitness and wellness industry. Roles and Responsibilities - Own and manage a full portfolio of client accounts from day one - Serve as the primary point of contact for all client communication - Lead client calls with confidence, clarity, and professionalism - Translate campaign performance into clear, actionable insights - Partner with Digital Media to execute and optimize campaigns - Manage timelines, deliverables, and priorities across accounts - Identify risks early and proactively solve problems - Build strong client relationships that drive retention and growth Accountability - You don’t let details slip - You follow through consistently - You communicate proactively - You manage multiple priorities without losing clarity - You take ownership and solve problems Qualifications - Proven Account Management experience (agency experience preferred) - Ability to independently manage a full client book immediately - Exceptional organization and time management skills - Strong written and verbal communication - High emotional intelligence and relationship-building skills - Self-starter mindset with strong ownership mentality - Comfortable in a fast-paced, fully remote environment Requirements - Digital marketing knowledge (Meta, Google, etc.) - Experience with HubSpot, Asana, or Agency Analytics - Passion for wellness, fitness, or the Burn Boot Camp brand Company Description We are a rapidly growing digital marketing agency specializing in franchise organizations. With over 200 clients ranging from national brand funds to unit-level franchise locations, we provide comprehensive paid media solutions and strategic guidance to help franchise brands scale their digital advertising efforts.

Role Description The Fitness Education Specialist is responsible for delivering Burn Boot Camp fitness education curriculum and foundational educational content for franchisees, franchise employees, and Burn Boot Camp HQ team members. The Fitness Education Specialist is responsible for the support and sustainability of fitness education at Burn Boot Camp through: - Live and virtual education - Online forums - Fitness education manuals - Training camps The Fitness Education Specialist will work cross-departmentally with Operations and Learning & Development leadership to ensure consistency throughout the franchise system. This is a remote position. Ability to travel between 50% - 75%. Accountability - Support Fitness Education Strategy - Deployment - Fitness Product Execution - Burn University - Training Manual Content Roles and Responsibilities - Assist in creation, innovation, and maintenance of fitness education - Rock/Project execution/completion - System Deployments - Facilitate Fitness Product training including but not limited to: - Real time feedback during each camp - Feedback loop post-camp - Facilitate mock camp including practice reps during the visit - Blue Carpet Experience Checklist (camp section) - Presentation(s) - Post-deployment debriefs where applicable - As needed: train camps (livestream, pop up, summit, member summit, HQ gyms, Burn U, regional training, requested deployment, social media/any national publications); Athlete Games - Create, innovate and maintain classroom curriculum for Burn University, including updating presentations and training sessions consistent with the Burn brand - Observe, audit and execute feedback loop with Burn University trainers at host location sites - Manage and/or Execute classroom learning sessions - Execute and/or support SAC - Maintain training manual content to represent current training product programming, protocol and policy - Management of support tickets relative to fitness products/services where applicable Qualifications - Personal Training Certification - Extremely detail-oriented, organized, methodical, quality conscious and with a reputation for superb follow through - Experienced public speaker/educator - Ability to learn quickly and work in a fast-paced environment - Excellent oral and written communication skills - Ability to work independently and within a team environment - Ability to work within project timelines, establish priorities, and meet milestones and deliverables - Practice and always promote teamwork - Set a good personal example of attitude and performance - Ability to travel 50-75%