Role Description The Varicent Associate TAM works alongside Technical Account Managers within the Customer Success organization with a portfolio of clients who have subscribed to the VIP Program. The Associate TAM will act as a Varicent adviser to client resources with the aim to maximize the VIP client’s return on their Varicent investment. This will require building strong relationships with all stakeholders and supporting business goals by solving go-to-market challenges with innovative solutions. This will include: - Answering product, process, and solution-specific questions. - Proactively monitoring existing solutions for optimal performance. - Adapting and evolving existing solutions with new implementations and adoption of new features and functionality. - Working in tandem with the primary TAM to own the customer’s technical success. Qualifications - At least 5 years of experience in IT Consulting, Enterprise Software Implementation. - Prior experience with Query Based Languages and Relational Databases. - Technical data skills including strong experience with SQL data manipulation and Microsoft Excel. - Preferred: Understanding of Sales Performance Management domain. - Strongly Preferred: Hands-on experience with Varicent software products (Administering, implementing, and/or supporting). - Basic knowledge of system configurations, data models, and data integration best practice concepts. Requirements - Advanced SQL is mandatory. - Support the primary TAM in monitoring the health and performance of Varicent solutions across a portfolio of VIP customers. - Assist in coaching users on foundational Varicent functionality, configuration concepts, and best-practice methodologies. - Participate in reviewing new features, fixes, and release notes to help assess potential impact on the customer’s environment. - Contribute to configuring Varicent solutions based on documented customer requirements, under guidance from the senior TAM. - Prepare and share monthly performance, utilization, and support-related metric summaries. - Analyze solution usage and data patterns to help identify potential issues or areas for optimization. - Assist in implementing proactive maintenance actions and solution improvements. - Collaborate with TAMs and Internal teams to troubleshoot errors, investigate defects, and support solution optimization efforts. - Identify opportunities for customer value realization and surface to the primary TAM for strategic review. - Contribute to customer conversations that frame Varicent products as targeted solutions to process challenges, enabling thoughtful upsell, cross-sell, and expansion motions. - Partner with the TAM team to support sustainable customer engagement, project outcomes, and product adoption. - Contribute to planning and estimating tasks within the Technical Success journey, ensuring alignment within available customer VIP entitlement. - Work with internal stakeholders to understand change management processes and assist in recommending improvements where appropriate. - Collaborate with TAMs to maintain a reusable object repository. Performance Based Success Criteria - 1-3 Months: - Familiarize oneself with company culture, policies, escalation paths, and internal systems. - Complete training and onboarding. - Learn the various systems used in daily operations. - Participate in team meetings and events. - 4-6 Months: - Begin managing defined customer work triaged by your Technical Account Manager cohorts. - Adhere to VIP program deliverables including task tracking against active initiatives. - Begin to prioritize tasks, escalate blockers, communicate effectively, and demonstrate problem resolution, personal growth, and adaptability. - Support data validation, report creation, performance troubleshooting, and config changes as needed. - 7 Months & beyond: - Manage a full client portfolio. - Operate as a trusted technical partner, supporting the TAM at a strategic level. - Independently deliver core TAM activities including configuration work, troubleshooting & support, and documentation of changes and existing build. - Generate usage, performance, and status reporting (flagging important data points). - Participate in journey/plan execution. - After 12 months, perform all duties of a TAM including conducting a complete Annual Health Check and supporting value tracking & outcomes. Benefits - Innovate with Purpose: Build impactful solutions for customers worldwide. - Join Excellence: Work in a diverse, collaborative, and innovative team. - Shape the Future: Lead in redefining revenue optimization. - Grow Together: Unlock your potential in a supportive environment. Company Description Varicent is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. If you require accommodation at any time during the recruitment process please email accomodations@varicent.com. Varicent is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

Join our Team About Ericsson: Ericsson is a global leader in communications technology, enabling connectivity across more than 180 countries. With over 150 years of innovation, Ericsson powers 5G networks and partners with leading telecom operators and enterprises to build future-ready digital infrastructure. Driven by innovation, Ericsson continues to shape the future of intelligent networks, cloud, and digital transformation. Role Overview: The Account Manager will be responsible for driving profitable business growth for Ericsson in Thailand through strategic customer engagement, solution selling, and proactive relationship management. This role requires a strong commercial mindset, understanding of the local telecom market, and the ability to translate customer needs into effective end-to-end solutions. What You Will Do: • Drive short-term and long-term business growth by identifying and developing opportunities within assigned accounts in Thailand • Build strong relationships with key stakeholders across telecom operators, enterprise customers, and partners • Understand customer business needs, market trends, and competitive landscape to position Ericsson solutions effectively • Collaborate with internal teams (sales, delivery, and technical) to provide end-to-end solutions and ensure smooth execution • Manage the full sales cycle from opportunity identification to deal closure and handover to delivery teams • Focus on specific portfolio areas, customer segments, or technologies (e.g., Networks, Cloud, 5G solutions) • Strengthen customer loyalty through continuous engagement and value driven solutions • Deliver on revenue targets and contribute to overall business performance The Skills You Bring: • Currently pursuing or recently completed a master's degree in Business Administration, Marketing or related field (graduated within the last year) • 2-5 years of experience in telecom, technology, or related B2B industries in Thailand • Strong consultative selling skills and commercial acumen • Good understanding of the Thailand telecom market and customer landscape • Strong communication, negotiation, and stakeholder management skills • Ability to work in a fast-paced, matrix organization • Problem-solving mindset with a proactive and innovative approach • Results-driven with a strong sense of accountability Additional Requirements: • Fluency in Thai and good command of English (both written and spoken) • Ability to travel within Thailand as required

• Build and own the UK agency ecosystem • Identify, recruit, onboard, and manage agency partners • Build long-term trust with agencies and convert relationships into active partnerships • Train and support partner teams on Klar solutions • Visit agencies regularly and attend industry events • Keep partners engaged with product updates and best practices • Scale the partner program by improving playbooks and processes

Role Description Post University seeks a driven, results-oriented sales professional to join our growing Strategic Partnerships team as a Strategic Partnerships Manager. This role is at the forefront of selling and expanding employer partnerships that drive employer-sponsored enrollment growth. We operate as a sales organization with a consulting mindset. Strategic Partnerships Managers are responsible for managing a defined portfolio of partners, developing growth strategies for high-value accounts, and executing outreach and onsite engagement to deliver measurable results. We seek self-motivated, competitive, and disciplined team members to position Post University as the first choice for working professionals and their family members to continue their education. The ideal candidate thrives by prospecting, building strong business relationships, uncovering revenue-generating opportunities, and delivering tailored solutions that align with partner goals. Success is measured not just in action, but in outcomes — enrollments and starts (for non-healthcare accounts). Your business development activity will support our partners’ workforce development, education, and training goals through: - Discovery - Consultation - Outreach - Promotion - Onsite events - Engagement - Advising This position reports to the Director of National and Strategic Partnerships and collaborates closely with our Strategic Growth Team and University leadership. Qualifications - Bachelor’s degree required. - 3–5 years of proven B2B and B2C sales success, account management, or partnership development experience. - Demonstrated ability to grow and manage strategic, revenue-producing relationships across multiple industries. - Skilled in consultative sales and executive-level presentations. - Strong organizational, reporting, and analytical skills. - Self-motivated, strategic thinker with a collaborative approach. - Proficiency in Microsoft Office Suite and CRM systems. Requirements - Manage a Top 25 Partner List within assigned market, including a Priority 5 list of high-growth targets reviewed quarterly. - Serve as the primary sales and relationship manager for assigned accounts, ensuring alignment with partner goals and University objectives. - Drive minimum 5% annual account growth across assigned partner portfolio through strategic engagement, expansion, and increased utilization. - Develop and execute account growth strategies that directly support enrollment and start goals. - Proactively sell and promote programs at partner facilities through events, presentations, and one-on-one meetings to generate inquiries and referrals. - Conduct quarterly check-in calls with partners, using standardized templates and data reporting to identify upsell opportunities. - Collaborate with the Strategic Growth Team on vertical-specific marketing plans, association engagement, and campaign execution. - Identify and engage regional associations connected to national partner strategies, integrating them into the Top 25 list. - Build and maintain a robust sales pipeline of prospective partnerships within assigned verticals and market. - Use consultative selling techniques to uncover partner challenges and present Post University as the best-fit solution. - Support conference strategies, pre/post event communications, and local market activations, with heavy emphasis on Texas development. - Achieve a minimum of 30 applications per term (8 weeks) and 10 student starts per term, aligned with departmental enrollment targets. - Achieve or surpass quarterly enrollment and start goals for non-healthcare verticals. - Monitor and report partner landing page engagement, lead funnel performance, conversion rates, and start/enrollment trends monthly. - Maintain accurate, timely activity and partner information in CRM; adhere to all internal requirements for documentation, processes, and compliance. Benefits - Opportunity to be part of a forward-thinking, growth-driven team that is redefining higher education partnerships. - Skills to operate strategically and the passion to help working professionals achieve their education goals. Location, Travel, and Schedule - Remote: Texas and surrounding states (strong preference for TX major market area residency; candidates should reside within close proximity to either Houston, Dallas, San Antonio, or Austin). - Travel: Up to 60% within territory, plus up to 20% nationally. Significant focus on developing Texas market presence. - Schedule: Monday through Friday, with weekends as required.