• Lead the design, delivery, and optimization of enterprise learning experiences • Own the overall learning system experience within Workday Learning • Design scalable learning pathways • Lead the design and development of high-impact learning programs • Facilitate key training sessions and workshops • Define success metrics for learning programs and LMS usage

• Service Line Leadership & Program Ownership: Own the operational rhythm of new hire training for your assigned service line. Serve as the primary point of contact for new hires from Day 1 through transition to production. • Stakeholder Consulting: Act as the primary training consultant for Clinical Directors and Quality Leads. Analyze performance data (QA scores, productivity) to proactively recommend curriculum adjustments (Acute vs. Standard maintenance). Conduct Training Needs Analysis for new requests. Design the "blueprint" for learning programs, determining the optimal blend of live instruction vs. asynchronous modules to be built by the ID Specialist. • High-Impact Facilitation: Lead complex, synchronous sessions focused on clinical judgment, empathy, and workflow decision-making (e.g., "Day 2 Clinical Detective," "Care Plan Workshops," "Mock Calls"). Assess learner clinical acumen in real-time. Provide direct, actionable feedback to hiring managers regarding learner readiness and areas of concern. Maintain cross-functional proficiency to serve as a Backup Facilitator for the opposing service line during designated "Surge" hiring windows. • Quality & Content Governance: Serve as the "Accountable" party for content accuracy. Review and validate all learning assets created by the ID Specialist and documentation updated by the CKE Associate to ensure strict clinical adherence. Champion a "Spirit of Curiosity." Regularly audit your curriculum against live production realities to ensure training never drifts from the actual job requirements.

• Develop, implement, and evaluate clinical education and training programs tailored to our Wellos Care products and services. • Collaborate with clinical leadership and subject matter experts to identify training needs and update educational content. • Deliver training sessions through multiple modalities, including in-person workshops, e-learning modules, and simulation exercises. • Monitor and assess the effectiveness of training programs, using feedback and performance metrics to make continuous improvements. • Ensure all educational materials comply with current clinical guidelines, accreditation standards, and organizational policies. • Provide ongoing support and coaching to clinical staff to promote professional development and competency maintenance. • Maintain accurate records of training activities, attendance, and outcomes for reporting and compliance purposes. • Stay current with advances in clinical practice, adult learning theories, and healthcare regulations to inform education strategies.

• Partnering with business leaders and HR teams to lead the facilitation, design, and implementation of organizational development solutions that align with the business strategy. • Acts as an internal consultant, assesses gaps between the current and desired state of the organization to optimize strategy and performance. • Advises on short-term and long-term actions to drive desired outcomes. • Serves as a consultant and trusted partner to business leaders and HR Business Partners. • Leads organizational design initiatives including team alignment, discovery, stakeholder feedback, and design of future-state organizations. • Conducts change impact assessments and creates communication plans and materials to support leadership and associate transitions. • Facilitates adoption of new structures and ways of working, via change integration support, leading workshops, and coordinating learning.