• Develop and execute marketing automation and RevOps strategies for clients • Recommend optimizations and conduct audits of marketing systems and processes • Advise clients on account-based marketing (ABM), lead nurturing programs, and campaign strategies • Guide clients on structuring lead scoring models, lead routing, and lead lifecycle stages • Support campaign execution and reporting, including first-touch, last-touch, and multi-touch attribution • Maintain best practices for clean, organized, and scalable data structures within Salesforce, Marketo, and related platforms • Collaborate with clients and internal teams to implement custom objects, integrations, and automation workflows • Identify opportunities to improve efficiency, performance, and ROI across marketing and sales systems

• Deliver training to sellers, onboard new sellers, and conduct ongoing enablement. This will also include an ongoing review and improvement of training programs • Leverage MEDDPICC to coach sales team members 1:1 on how they can develop, grow, and improve skills critical to their success • Develop sales curriculum roadmaps based on role, territory, and responsibility • Create certification programs for new products and solutions as they launch • Align with product marketing and sales leadership to create an enablement strategy and deliverables • Maximize training effectiveness by contributing to content, assessments, and evaluations, employing innovative blended learning delivery methodologies • Create sales enablement tools to reinforce concepts, including internal reference sheets, call scripts, videos, and quick reference guides • Track and report on enablement effectiveness using KPIs such as ramp time, certification completion, content usage, and pipeline health • Influence go-to-market readiness for launches, pricing changes, packaging updates, and competitive shifts • Use insights from the pipeline and forecasting to recommend and develop sales training

Description and Requirements The Team You Will Join The Opportunity The Head of L&D - Global Technology & Operations is responsible for enabling workforce capability and readiness across MetLife's Global Technology & Operations organization. This role serves as a senior Enterprise Learning & Development leader, partnering closely with HR leadership and business executives to translate enterprise and business strategy into clear capability priorities that drive measurable performance outcomes. Guided by our purpose - always with you, building a more confident future - and our New Frontier strategy focused on stronger growth, attractive returns, and all-weather performance, this is an opportunity to shape how technology and operations teams build the leadership, human, functional, and AI-enabled capabilities required to execute in a rapidly evolving environment. The role ensures development is applied, reinforced, and embedded into how work gets done-resulting in faster readiness, stronger adoption, and sustained execution. Key Responsibilities • Lead the diagnosis of workforce readiness, capability gaps, and organizational effectiveness in partnership with HR leaders, aligned to business priorities, AI adoption, and transformation initiatives. • Create clear, data-driven capability roadmaps spanning leadership, human skills, functional capabilities, and AI-related skills in alignment with enterprise and HR strategy. • Oversee the delivery of workforce capability development across Global Technology & Operations, ensuring priorities are executed, adopted, and reinforced at scale. • Manage partnerships with HR and business leaders, operating as a consultative, outcome focused advisor aligned to strategy and execution needs. • Develop applied development, performance support, and change enablement approaches that are embedded into day-to-day work rather than delivered as stand-alone programs. • Coordinate enterprise and delivery partners to ensure execution quality, adoption, and measurable impact, balancing enterprise consistency with local relevance. Required Qualifications • Bachelor's degree (or equivalent experience) with deep application in learning, organizational capability, or workforce development roles. • Demonstrated expertise in diagnostic and systems thinking, with the ability to identify root causes of performance gaps beyond training needs, including organizational and team effectiveness. • Strong consultative and executive influence skills, partnering with senior HR and business leaders to drive alignment and results. Demonstrated strong people leadership, whether direct reports or matrix. • AI fluency, demonstrated through using AI across the L&D lifecycle and in enabling AI adoption within a business or functional context. Preferred Qualifications • Experience accountable for workforce, capability, or transformation outcomes within a region, function, or line of business. • Proven success partnering with HR and business leaders on strategy execution, AI adoption, or large-scale change initiatives. • Experience leading applied development and performance support models that materially change how work gets done. • Comfort operating in complex, matrixed environments, balancing strategic intent with practical execution and adoption at scale. Location Expectation: This is a hybrid role requiring a minimum of 3 days per week in office. The expected salary range for this position is $164,200 - $218,900 . This role may also be eligible for annual short-term incentive compensation and stock-based long-term incentives. All incentives and benefits are subject to the applicable plan terms. Benefits We Offer Our U.S. benefits address holistic well-being with programs for physical and mental health, financial wellness, and support for families. We offer a comprehensive health plan that includes medical/prescription drug and vision, dental insurance, and no-cost short- and long-term disability. We also provide company-paid life insurance and legal services, a retirement pension funded entirely by MetLife and 401(k) with employer matching, group discounts on voluntary insurance products including auto and home, pet, critical illness, hospital indemnity, and accident insurance, as well as Employee Assistance Program (EAP) and digital mental health programs, parental leave, paid time off, paid holidays, volunteer time off, tuition assistance and much more! About MetLife Recognized on Fortune magazine's list of the "World's Most Admired Companies", Fortune World's 25 Best Workplaces™, as well as the Fortune 100 Best Companies to Work For®, MetLife, through its subsidiaries and affiliates, is one of the world's leading financial services companies; providing insurance, annuities, employee benefits and asset management to individual and institutional customers. With operations in more than 40 markets, we hold leading positions in the United States, Latin America, Asia, Europe, and the Middle East. Our purpose is simple - to help our colleagues, customers, communities, and the world at large create a more confident future. United by purpose and guided by our core values - Win Together, Do the Right Thing, Deliver Impact Over Activity, and Think Ahead - we're inspired to transform the next century in financial services. At MetLife, it's #AllTogetherPossible . Join us! MetLife is an Equal Opportunity Employer. All employment decisions are made without regards to race, color, national origin, religion, creed, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, age, disability, marital or domestic/civil partnership status, genetic information, citizenship status (although applicants and employees must be legally authorized to work in the United States), uniformed service member or veteran status, or any other characteristic protected by applicable federal, state, or local law ("protected characteristics"). If you need an accommodation due to a disability, please email us at accommodations@metlife.com. This information will be held in confidence and used only to determine an appropriate accommodation for the application process. MetLife maintains a drug-free workplace. #BI-Hybrid

Company Overview Voted #1 EHR by PC Mag, WRS Health delivers a fully integrated cloud based EMR and practice management solutions to its clients. We bring solutions to physicians by providing constant enhancement of our products and services including EHR, practice management, marketing, patient coordination and billing. Job Purpose and Role The Chief Revenue Officer is responsible for driving overall revenue growth at WRS Health through business development, go-to-market strategy, and strong alignment with marketing. This role owns revenue outcomes end-to-end—from pipeline generation to deal closure—while leading and optimizing sales and growth functions. The ideal candidate is a strategic yet hands-on revenue leader with a strong background in business development, a track record of closing deals, and the ability to align marketing and sales into a cohesive growth engine. They are data-driven, commercially minded, and comfortable operating across both strategy and execution. Key Responsibilities Revenue Growth & Strategy - Own revenue targets and pipeline performance. - Develop and execute business development strategies to drive growth. - Identify new markets, partnerships, and revenue opportunities. - Apply strategic thinking, ownership, and commercial acumen. Business Development - Lead key deals, partnerships, and enterprise opportunities. - Build and expand pipeline through outbound and inbound strategies. - Strengthen relationships with strategic clients and partners. - Demonstrate negotiation, relationship-building, and market awareness. Marketing Alignment & GTM - Align closely with marketing on demand generation and campaigns. - Ensure marketing efforts translate into qualified pipeline and revenue. - Support positioning and go-to-market execution. - Show cross-functional collaboration and GTM leadership. Sales Leadership - Build and optimize sales processes, playbooks, and targets. - Coach and guide the sales team while staying hands-on when needed. - Drive accountability and performance across the funnel. - Exhibit sales leadership, coaching, and execution. Performance & Insights - Track core metrics (pipeline, conversion, revenue). - Use data to refine strategies and improve results. - Partner with or support revenue operations as needed. - Apply analytical thinking and data-driven decision-making. Qualifications - Bachelor’s degree in Business, Marketing, or related field (MBA a plus). - 8+ years of experience in revenue, sales, or business development roles in B2B SaaS or technology organizations. - Proven track record of driving revenue growth and closing complex deals. - Experience aligning marketing and sales to achieve revenue goals. - Proficiency in CRM and revenue tools such as HubSpot, LinkedIn Sales Navigator, Salesloft, or similar platforms. - Experience with data visualization and reporting tools is an advantage (e.g., Tableau, Looker, or equivalent). - Strong financial and forecasting acumen is a plus. - Excellent communication and project management skills - Ability to thrive in a fast-paced and dynamic work environment. Preferred: - Master’s degree in Business Administration (MBA) or a related field. - Business development experience in the healthcare or medical practice industry - Experience in a high-growth SaaS company. Location: Full-Time | Remote Hours: Available during standard US business hours (9am-5pm EST or 8:30am-4:30pm EST) This job description is intended to describe the general requirements for the position. It is not a complete statement of duties, responsibilities or requirements. Other duties not listed here may be assigned as necessary to ensure proper operations of the department. WRS Health is an equal opportunity employer.