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Account Manager

Account ManagerSalesFull TimeRemoteSeniorTeam 501-1,000Since 1998H1B No SponsorCompany SiteLinkedIn

Location

Portugal

Posted

96 days ago

Salary

0

Seniority

Senior

5 yrs expEnglishSalesforce

Job Description

Account Manager

TOMIA

• Act as the main commercial contact for assigned existing accounts, managing daily communication and strategic planning. • Drive account development, retention, and expansion through understanding customer needs and identifying growth opportunities. • Build and maintain strong, long-term customer relationships at all levels. • Collaborate with internal teams (Product, Delivery, Finance, Marketing) to ensure TOMIA delivers high-value solutions. • Forecast and manage account revenues, renewals, and pipeline with high accuracy using Salesforce. • Support regional sales targets through renewals, add-on sales, and limited new-logo acquisition. • Develop account strategies and quarterly account plans that align with TOMIA’s commercial and operational objectives. • Identify at-risk accounts and drive proactive engagement plans to retain business. • Represent TOMIA at customer meetings, workshops, and industry events.

Job Requirements

  • 5+ years in account management, customer success, or solution sales within telecom or software environments.
  • Demonstrated track record of upselling, retention, and customer relationship growth.
  • Experience in carrier or wholesale environments preferred.
  • Familiar with CRM (Salesforce.com advantageous) and forecasting processes.

Benefits

  • Willingness to travel, up to 50% of the month both locally and internationally, sometimes on short notice.
  • Any offer of employment is conditioned upon the successful completion of a background investigation.

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