Customer Success Sales Consultant – Product Specialist
Location
New York
Posted
44 days ago
Salary
$90K - $105K / year
Seniority
Senior
Job Description
Customer Success Sales Consultant – Product Specialist
Unity
• Partner with AMER Sales teams to identify, qualify, and position Unity’s Customer Success products including Support, Training, and Consulting — to drive customer adoption and retention. • Collaborate with subject matter experts (SMEs) and regional stakeholders to design and scope customized success solutions aligned with customer goals. • Track and report on Customer Success deal pipeline across the AMER region, providing insights that support forecasting and revenue growth. • Work cross-functionally with Enablement, Customer Success, and Delivery teams to ensure a seamless transition from pre-sales to execution. • Represent Customer Success in strategic customer discussions, sharing best practices and showcasing the value of Unity’s long-term engagement model.
Job Requirements
- Proven ability to support sales teams in qualifying and positioning Customer Success, Support, Training, or Consulting offerings to enterprise clients.
- Strong understanding of SaaS or real-time 3D (RT3D) technologies and how they enable digital transformation across industries.
- Proficiency in managing and analyzing sales pipelines using CRM tools such as Salesforce.
- Demonstrated skill in building and delivering customer-facing presentations or proposals that align technical solutions to business outcomes.
- Experience collaborating across regional and global teams to drive consistency and operational excellence in pre-sales activities.
Benefits
- Comprehensive health, life, and disability insurance
- Commute subsidy
- Employee stock ownership
- Competitive retirement/pension plans
- Generous vacation and personal days
- Support for new parents through leave and family-care programs
- Office food snacks
- Mental Health and Wellbeing programs and support
- Employee Resource Groups
- Global Employee Assistance Program
- Training and development programs
- Volunteering and donation matching program
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